Housing Regulation Officer Apprentice

Portsmouth City Council

Hampshire (PO1 2AL)

Closes in 20 days (Monday 20 July 2026)

Posted on 30 June 2026

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Summary

We have a brilliant opportunity to join our Private Sector Housing service and support them in delivering it's functions regarding the Licensing of Houses in Multiple Occupation (HMOs), the regulation of the private rented sector and tackling empty properties across Portsmouth.

Wage

£26,473 a year

Minimum wage rates (opens in new tab)

Potentially to earn up to £36,363 over the course of the apprenticeship

Training course
Regulatory compliance officer (level 4)
Hours
Monday to Friday, 7.4 hours per day. Shifts TBC.

37 hours a week

Start date

Tuesday 1 September 2026

Duration

1 year 7 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

The Housing Regulation Officer Apprentice is there to support landlords and tenants in ensuring their homes are safe, liveable and healthy, as well as carrying out enforcement activities when landlords do not comply. Officers must consider all options when determining the most suitable course of action. Regard must be given to legislative duties, statutory duties, and the council's private rented sector strategy.

Where you'll work

Civic Offices
Guildhall Square
Portsmouth
Hampshire
PO1 2AL

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

CSA (SERVICES) LTD

Training course

Regulatory compliance officer (level 4)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Work within legal and regulatory frameworks and the organisation's policies and procedures.
  • Make informed assessments of the risk of a business or individual’s non-compliance.
  • Use outcomes of risk assessment to guide decisions, activities and targeting of resources.
  • Make proportionate and risk-based intervention choices to ensure compliance is achieved.
  • Collect evidence and data related to non-compliance using available techniques, for example investigations, audits, inspections.
  • Take actions to deal with non-compliance using proportionate interventions.
  • Monitor progress made by businesses and individuals against assessed risks.
  • Assess products and services, including any associated internal controls to ensure they meet legal, regulatory and organisational requirements.
  • Use and analyse data, making decisions about the relevance, quality and accuracy to inform evidence-based and objective risk assessments.
  • Take a systematic approach to data curation and apply data quality controls to ensure the correct use of data-driven findings.
  • Identify patterns and trends in compliance issues.
  • Promote the importance of compliance and their organisation’s role in supporting compliance.
  • Build and maintain good working relationships with stakeholders and tailor their approach to the needs and circumstances of those they interact with.
  • Communicate with stakeholders including businesses, individuals and regulators.
  • Use digital technologies to manage, share and store information and to communicate with others.
  • Follow and apply equity, diversity and inclusion rules and procedures when making evidence-based decisions and interacting with stakeholders.
  • Use workload management techniques to plan, organise and prioritise own tasks and manage time effectively.
  • Work within legal and regulatory frameworks and the organisation's policies and procedures.
  • Make informed assessments of the risk of a business or individual’s non-compliance.
  • Use outcomes of risk assessment to guide decisions, activities and targeting of resources.
  • Make proportionate and risk-based intervention choices to ensure compliance is achieved.
  • Collect evidence and data related to non-compliance using available techniques, for example investigations, audits, inspections.
  • Take actions to deal with non-compliance using proportionate interventions.
  • Monitor progress made by businesses and individuals against assessed risks.
  • Assess products and services, including any associated internal controls to ensure they meet legal, regulatory and organisational requirements.
  • Use and analyse data, making decisions about the relevance, quality and accuracy to inform evidence-based and objective risk assessments.
  • Take a systematic approach to data curation and apply data quality controls to ensure the correct use of data-driven findings.
  • Identify patterns and trends in compliance issues.
  • Promote the importance of compliance and their organisation’s role in supporting compliance.
  • Build and maintain good working relationships with stakeholders and tailor their approach to the needs and circumstances of those they interact with.
  • Communicate with stakeholders including businesses, individuals and regulators.
  • Use digital technologies to manage, share and store information and to communicate with others.
  • Follow and apply equity, diversity and inclusion rules and procedures when making evidence-based decisions and interacting with stakeholders.
  • Use workload management techniques to plan, organise and prioritise own tasks and manage time effectively.

Training schedule

This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Essential qualifications

A Level in:

Any Subject (grade A-C)

Desirable qualifications

GCSE in:

  • English (grade 9-4)
  • Maths (grade 9-4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Administrative skills
  • Analytical skills
  • Logical
  • Team working
  • Initiative
  • Non judgemental
  • Patience

About this employer

Portsmouth City Council is a unique organisation, committed to making a difference, and is guided by core values that set who we are as people, what we stand for, and how we act. Read more about working at Portsmouth City Council and our benefits on our careers portal homepage

https://www.portsmouth.gov.uk/ (opens in new tab)

Company benefits

  • Joining the generous Local Government Pension Scheme
  • Discounts at a range of UK retailers
  • Interest free loans to buy annual season tickets for popular modes of transport. 

Disability Confident

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

Potential to progress onto a permanent role with Portsmouth City Council.

Ask a question

The contact for this apprenticeship is:

CSA (SERVICES) LTD

recruit@portsmouthcc.gov.uk

023 9261 6800

The reference code for this apprenticeship is VAC2000039864.

Apply now

Closes in 20 days (Monday 20 July 2026)

After signing in, you’ll apply for this apprenticeship on the company's website.