Business Administrator Apprentice
ARROW ELECTRONICS (UK) LIMITED
Essex (CM17 9NA)
Closes on Sunday 2 August 2026
Posted on 30 June 2026
Contents
Summary
This is an amazing opportunity to work for a Global Provider of Electronics and Associated Services. We have an administration position working within Internal Sales and Engineering.
- Wage
-
£15,600 to £24,784.50, depending on your age
National Minimum Wage
- Training course
- Business administrator (level 3)
- Hours
-
Monday - Friday, 08:30 - 17:00.
37 hours 30 minutes a week
- Start date
-
Monday 24 August 2026
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Principal Accountabilities;
Support the overall account relationship by providing service and support to assigned customer base.
With the support of the internal teams the functions would be to maximize margins, gain market share, and drive value added solution selling.
Working with internal and external resources, provide customer service often facilitating work of others in quoting, fulfilling demand, ensuring on-time delivery of orders, providing engineering support, and troubleshooting other customer problems.
Function as a support between Arrow internal and external staff working with suppliers and customers to build and establish long-term business partnerships for Arrow.
Learn Sales Excellence through working with Regional Sales Manager, Inside Sales Manager and internal and external Arrow staff on specific assigned accounts and territories.
Develop knowledge of supply chain engagements, Under the guidance of the Internal and external team, sell and capture opportunities through Synergistic products (e.g., White Space Report, IP+E Mix, Semi technologies), Logistics, GBC (Global Business Conversion) & ITAD (Information Technology.
Under the guidance of the internal and external team Sell and drive Solutions Selling within the approved account level strategy.
Develop knowledge of competitive landscape in the market and the ability to make sales decisions with the support of Arrow internal / external support based on that information.
Responsible for on-going Sales Support activities for the Order to Invoice process.
Works on customer interface for backend Quality processes: corrective actions, Field Quality Reports.
Maintains Perfect Order Index (POI) and Inventory integrity to minimize write offs/bill backs.
Works with Arrow internal and external support on the customer interface for important Credit & Financial Information as well as coordination of all available resources and support functions.
Works on the overall customer Quote to Order sales objectives and with the support of the internal and external team, learn the strategy setting for the quote process, coordinate resources and processing of customer quotations (Quote Center, Quote Cover Sheet, PM Views, Management, FSR, Suppliers, Value Add, and SSG), validate end of life and item class change (NCNR), Developing into being able to negotiate pricing and quote mark up with the Arrow support team notifying customer of all/any price increases.
Job Complexity
Professional:
- Has no discretion to vary from established procedures
- Has no related work experience or has work experience but requires formal training in theories/concepts in own function
- Works under general supervision
- Entry-level professional role
Where you'll work
Kao 1 Kao Park
Hockham Way
Harlow
Essex
CM17 9NA
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
HARLOW COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Business administrator / Skills England.
Requirements
Essential qualifications
GCSE in:
- English (grade Grade 4 or equivalent)
- Maths (grade Grade 4 or equivalent)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
- Non judgemental
- Patience
- Good time keeping
- Enthusiastic and Motivated
- Reliable
About this employer
Arrow Electronics (UK) Limited in Harlow is a major, mega-sized subsidiary of the US-headquartered Arrow Electronics. Operating as a wholesale distributor of electronic components, enterprise computing solutions, and embedded IoT platforms, it is a crucial player in the technology supply chain.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
Possibility of a permanent role on completion of apprenticeship if available.
Ask a question
The contact for this apprenticeship is:
HARLOW COLLEGE
Kellie Tighe
ktighe@harlow-college.ac.uk
07377125961
The reference code for this apprenticeship is VAC2000039745.
Apply now
Closes on Sunday 2 August 2026