Hospitality Management Degree Apprenticeship
RED CARNATION HOTELS (U.K.) LTD
London (5 available locations)
Closes on Friday 31 July 2026
Posted on 29 June 2026
Contents
Summary
An opportunity to complete a fully funded Degree Apprenticeship across 3 years with Red Carnation Hotels, in partnership with the University of Gloucestershire. Complete a BA (Hons) Degree whilst gaining practical operational experience in luxury hotels in the hospitality industry.
- Wage
-
£26,436.80 a year
Minimum wage rates (opens in new tab)
Plus Service Charge
- Training course
- Project manager (integrated degree) (level 6)
- Hours
-
32 hours hotel operational work plus 8 hours per week on a study day.
Monday - Sunday
Weekend and Evening shifts
40 hours a week
- Start date
-
Saturday 2 January 2027
- Duration
-
4 years
- Positions available
-
6
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
In your first 2 years, you will spend time in Housekeeping, Reception and Food & Beverage on rotation, gaining a rounded knowledge of the hotel. Following this you will pick a specialism in one of these areas, which you will continue in your role to develop your supervisory/managerial skills for the final year of your programme.
Reception:
- Welcoming guests and completing check-ins/check-outs
- Handling guest enquiries
- Processing reservations and amendments
- Supporting VIP arrivals
- Managing guest requests and complaints
- Using hotel property management systems
Housekeeping:
- Conducting room inspections
- Supporting room attendants
- Monitoring quality standards
- Managing guest requests
- Learning inventory and linen control processes
Restaurant:
- Greeting and serving guests
- Taking orders
- Setting up dining areas
- Delivering food and beverages
- Maintaining service standards
- Building menu and product knowledge
Room Service:
- Taking room service orders
- Delivering food and beverages to guest rooms
- Setting up trays and trolleys
- Managing guest requests
- Ensuring timely service delivery
Where you'll work
You can select which locations you want to apply for in your application on Find an apprenticeship.
This apprenticeship is available in these locations:
- 35 Charles Street, London, W1J 5EB
- 1-2 Kensington Court, London, W8 5DL
- 39-41 Buckingham Palace Road, London, SW1W 0PS
- 15 Montague Street, London, WC1B 5BJ
- 17-19 Egerton Terrace, London, SW3 2BX
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
UNIVERSITY OF GLOUCESTERSHIRE
Training course
Project manager (integrated degree) (level 6)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Governance Frameworks: Lead and take responsibility for the project management plan as required by the governance structure. Apply techniques and project management methodologies as appropriate, dependent upon project complexity and criticality to the organisational environment in which a project is being delivered. Maintain, review and communicate a project business case for approval through the stages of a typical project lifecycle ensuring continued value for money and continued alignment with organisational objectives.
- The Business Environment: Identify and analyse the context, opportunities and challenges presented by projects in a range of organisational settings, appreciating the differences within both large and small organisations and in different industry sectors and the consequent need for tailoring. Identify the operating constraints that apply to projects including ethical, legal and regulatory considerations. This may include the green economy and the impacts of strategies for achieving net carbon zero by 2050.
- Stakeholder and communications management: Lead and take responsibility for the identification and analysis of internal and external stakeholders and their impact on the project. Manage an effective project communication plan across stakeholders with different cultural and physical barriers. Analyse information and communicate with stakeholders incorporating elements of feedback to understand and measure the effectiveness of planned communications. Effectively listen and influence others through negotiation and persuasion.
- Control of projects in terms of time, cost and quality: Manage the project within the constraints of time, cost and quality. Control expenditure and produce status reports as required, including control of costs against budgets, forecasting, and establishing performance indicators as required by funding sources. Measure progress and actual costs against plans to determine a full understanding of project performance. Identify, achieve and maintain quality standards appropriate to the context and specific requirements of project activities.
- Risk Management: Ensure that project risks, opportunities and issues are addressed using quantitative and qualitative methods to categorise risks and their impacts. Identify, evaluate and implement appropriate mitigation strategies, ensuring that mitigation actions are incorporated into the project plan and are implemented should they develop into issues. Manage risk through the regular review of a risk management plan, adopting appropriate strategies to manage both threats and opportunities.
- Commercial and Contract management: Maintain and evaluate different commercial contract and procurement types to select appropriate options for specific programmes and projects. Support effective contract management and the achievement of programme and project outcomes.
- Project Change Control: Dependent upon the size and complexity of a project, define and apply a recognised process to manage change in projects. Make effective decisions in the interests of a range of stakeholders with regards to change requests. Handle change within different project management methodologies.
- Schedule Management: Evaluate requirements and methods for data capture and analysis in a project environment. Evaluate project schedule integrity including identification and resolution of scheduling problems. Apply resource acquisition and management techniques to balance programme and project needs against resource demand. Negotiate the allocation and scheduling of internal and external resources to meet programme and project demands.
Training schedule
Requirements
Essential qualifications
112 UCAS points, which is equivalent to 3 A Levels in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Team working
- Creative
- Initiative
- Passion for Hospitality
- Willingness to learn
Other requirements
This is a Degree Apprenticeship in a hospitality business, so will involve shift work including weekends, bank holidays and evenings.
About this employer
Red Carnation Hotels are a collection of family-run, award-winning luxury boutique hotels in the UK, Ireland, South Africa, Switzerland, Guernsey and Scotland. The Red Carnation Hotel Collection proudly stands at 15 exceptional properties around the world, each unique and special, whilst sharing the founding values that define the family-owned and run business. With an exceptional reputation for exquisite fine dining and sumptuous surroundings, great pride is taken in delivering warm and highly personalised service.
Red Carnation Hotels is a family‑owned collection of luxury hotels and restaurants across the UK, Ireland, Switzerland, and Southern Africa.
We are proud to be recognised not only for exceptional guest experiences, but for our commitment to developing and supporting our people, including:
· Top Employer Award (2026)
· Catey Award for Best Employer (2025)
· AA's Hotel Group of the Year (2024)
https://redcarnationhotels.com/careers (opens in new tab)
Company benefits
- Holiday allowance increases with length of service
- Free meals on duty
- Two paid volunteering days each year
- Access to Employee Assistance Programme
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
- The opportunity of an exciting junior management position at the end of your programme, in the location of your choice, subject to availability
Ask a question
The contact for this apprenticeship is:
RED CARNATION HOTELS (U.K.) LTD
Arella Warner
awarner@rchmail.com
The reference code for this apprenticeship is VAC2000039676.
Apply now
Closes on Friday 31 July 2026
After signing in, you’ll apply for this apprenticeship on the company's website.