Level 3 Business Administration Apprenticeship

SYSTEMWARE EUROPE LTD

CAMBRIDGESHIRE (PE19 8EP)

Closes in 30 days (Wednesday 29 July 2026 at 11:59pm)

Posted on 29 June 2026


Summary

The Business Administration Apprentice will work with the admin team to provide vital support to our engineering and sales teams. Additionally, they will carry out key business processes to ensure the company meets its various legal and financial obligations. 

Wage

£15,600 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Minimum wage rates (opens in new tab)

Training course
Business administrator (level 3)
Hours
Monday to Friday 9am - 5pm.

37 hours 30 minutes a week

Start date

Wednesday 2 September 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Our administration team carry out the business processes to support our engineers and sales team in their day-to-day activities. They provide a vital role that is central to everything we do. The range of tasks is varied but will include the following:  
 
• Supporting our staff in various administrative duties 
• Providing PA support to the Managing and Operations Director 
• Dealing with incoming customer enquiries in a courteous manner  
• Be the first point of contact with key suppliers and customers 
• Liaising with customers and suppliers regarding purchase orders and  invoicing 
• Data input duties for goods in and out, as well as using QuickBooks  Online accountancy software 
• Basic shipping tasks 
• Taking minutes within meetings 
• Document handling 
• Ad hoc administration duties as requested 

Where you'll work

2 PHOENIX HOUSE
PHOENIX PARK EATON SOCON
ST. NEOTS
CAMBRIDGESHIRE
PE19 8EP

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

INSPIRE EDUCATION GROUP

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

The training will take place at Peterborough College,  one day every three weeks. There will be training provided at the workplace as well.

Requirements

Essential qualifications

GCSE in:

  • English (grade 4 or higher)
  • Maths (grade 4 or higher)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Logical
  • Team working
  • Initiative
  • Non judgemental
  • Responsive
  • Trustworthy
  • Positivity
  • Pro-activeness

About this employer

Systemware Europe is a growing technology business specialising in RF communications security, satellite communication systems, and secure IT infrastructure.  We design, install, and maintain mission-critical systems for government, defence, and commercial partners worldwide.
Our office is located close to St Neots where we currently have a small team of engineers, sales staff and admin.

http://www.sysware-europe.com (opens in new tab)

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

  • Progression to Office Manager
  • Opportunities to work in the areas of social media and creative content  

Ask a question

The contact for this apprenticeship is:

INSPIRE EDUCATION GROUP

Kristine Vaivode

kristine.vaivode@ieg.ac.uk

The reference code for this apprenticeship is VAC2000039659.

Apply now

Closes in 30 days (Wednesday 29 July 2026 at 11:59pm)