IT Apprenticeship
Together Learning Trust
Holmfirth (HD9 6QJ)
Closes in 30 days (Sunday 26 July 2026)
Posted on 26 June 2026
Contents
Summary
Together Learning Trust is looking for a dynamic and motivated IT Apprentice to join their forward-thinking team. This is an incredible opportunity to gain hands-on experience, work alongside industry professionals, and earn while you learn.
- Wage
-
£20,875 a year
- Training course
- Information communications technician (level 3)
- Hours
-
Monday to Thursday 7:30am- 3:30pm or 8am- 4pm, 30 minute early finish on Fridays.
37 hours a week
- Start date
-
Thursday 30 July 2026
- Duration
-
1 year 3 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Respond to any issues that arise during lessons for staff in a prompt manner
- Provide 1st line support and respond to tickets
- Maintain the general upkeep of ICT classrooms, including peripherals, monitors and PCs
- We will always try to repair equipment before purchasing a replacement, so you will be expected to assist with this
- Where products are within warranty you will be required to liaise with suppliers to arrange the repair/replacement of equipment
- Supporting the school's Microsoft 365 environment, including Office, SharePoint Online, Teams, Endpoint Manager (formerly Intune) and Azure
- Supporting the use of Teams, OneDrive and SharePoint within different subject areas
- Providing support for the cashless catering system – this includes the registration of new biometric accounts and ensuring that data is up to date within the cashless catering software
- The use of subject-specific software is very common within departments (for example Google SketchUp, Photoshop, Cubase and TechSoft)
- Ensure that software on school devices remains up to date with the latest, tested version
- Assist with the management of user accounts in active directory
- Assist with the management of Office 365 accounts and any distribution groups within the organisation
Where you'll work
Station Road
Honley
Holmfirth
HD9 6QJ
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
BALTIC TRAINING SERVICES LIMITED
Training course
Information communications technician (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Interpret and prioritise internal or external customer's requirements in line with organisation's policy
- Apply the appropriate tools and techniques to undertake fault finding and rectification
- apply Continuous Professional Development to support necessary business output and technical developments
- Operate safely and securely across platforms and responsibilities maintaining the security of personal data of internal and external stakeholders
- Communicate with all levels of stakeholders, keeping them informed of progress and managing escalation where appropriate
- Develop and maintain effective working relationships with colleagues, customers and other relevant stakeholders
- Manage and prioritise the allocated workload effectively making best use of time and resources
- Complete documentation relevant to the task and escalate where appropriate
- Install or undertake basic software upgrades,either physically or remotely
- Establish and diagnose the extent of the IT support task, in line with the organisation's policies and Service Level Agreements
- Provide remote/F2F support to resolve customer requirements
- Maintain a safe working environment for own personal safety and others in line with Health & Safety appropriate to the task
- Identify and scope the best solution informed by the system data associated with the task
- Test and evaluate the system's performance and compliance with customer requirements.
- Escalate non routine problems in line with procedures
- Use basic scripting to execute the relevant tasks for example PowerShell, Linux
- Carry out routine maintenance across systems, (such as IT, Communications), ensuring organisational compliance at all times
- Apply the necessary security, in line with access and/or encryption requirements
- Use a range of Cabling or Connectors equipment in line with technical requirements for example physically or remotely
- Test and evaluate network environments
- Monitor performance and usage of a network
- Deploy applications on a network
- Set up storage and data access for staff
- Apply necessary security measures, in line with access requirements to a network
- Carry out routine maintenance across network systems, ensuring organisational compliance
- Monitor network-related workloads including DNS and firewalls
- Install or undertake basic upgrades, either physically or remotely
- Establish digital communication or telecommunications systems through, for example cabling and connecting equipment.
- Identify a range of tools and or diagnostic equipment, for example, Hardware or Software components, to resolve Communications or Telecommunications requirements.
- Undertake basic telecommunications activities, in response to an allocated task, designated responsibilities, instructions or customer’s requirements.
- Use information necessary to identify operational issues and rectify or escalate accordingly in line with policy
- Interpret and prioritise internal or external customer's requirements in line with organisation's policy
- Apply the appropriate tools and techniques to undertake fault finding and rectification
- apply Continuous Professional Development to support necessary business output and technical developments
- Operate safely and securely across platforms and responsibilities maintaining the security of personal data of internal and external stakeholders
- Communicate with all levels of stakeholders, keeping them informed of progress and managing escalation where appropriate
- Develop and maintain effective working relationships with colleagues, customers and other relevant stakeholders
- Manage and prioritise the allocated workload effectively making best use of time and resources
- Complete documentation relevant to the task and escalate where appropriate
- Install or undertake basic software upgrades,either physically or remotely
- Establish and diagnose the extent of the IT support task, in line with the organisation's policies and Service Level Agreements
- Provide remote/F2F support to resolve customer requirements
- Maintain a safe working environment for own personal safety and others in line with Health & Safety appropriate to the task
Training schedule
This Level 3 apprenticeship provides everything you need to immerse yourself in the exciting world of technology and launch a rewarding career in IT.
You’ll get hands-on experience in all areas of technical support, from configuring devices to supporting with software, optimising performance and setting up virtual environments. With our unique curriculum and one-to-one support, you’ll accelerate your skills and get the qualification and confidence you need to thrive in IT.
You’ll be based full time with an employer and will quickly become an important part of the team. Our training is 100% online, including real-time classes with our expert trainers and self-paced courses created by industry specialists.
Requirements
Essential qualifications
GCSE in:
- English (grade 5)
- Math (grade 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Logical
- Team working
About this employer
Together Learning Trust is looking for a dynamic and motivated IT Apprentice to join their forward-thinking team. This is an incredible opportunity to gain hands-on experience, work alongside industry professionals, and earn while you learn.
They value curiosity, enthusiasm, and a can-do attitude. If you're ready to embrace challenges, thrive in a fast-paced environment, and commit to personal growth, they want to hear from you! No prior experience is necessary—just a passion for learning and a keen interest in IT.
Company benefits
- West Yorkshire Pension Fund
- Free Parking
- Employee Assistance Programme (counselling and financial & legal support)
- Cycle to work scheme
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
This apprenticeship programme will provide you with everything you need to launch and develop your career in IT support. Afterwards, we’ll support you to take the next steps, including further training and progression onto a Level 4 qualification.
Ask a question
The contact for this apprenticeship is:
BALTIC TRAINING SERVICES LIMITED
Lauren Morton
lauren.morton@balticapprenticeships.com
The reference code for this apprenticeship is VAC2000039492.
Apply now
Closes in 30 days (Sunday 26 July 2026)
After signing in, you’ll apply for this apprenticeship on the company's website.