Business Administration Apprenticeship
GLOBAL BANKING SCHOOL LTD
Greenford (UB6 0HE)
Closes in 17 days (Monday 13 July 2026)
Posted on 26 June 2026
Contents
Summary
This is a growing branded merchandise and promotional products company supporting businesses with high-quality branded products, workwear, event merchandise, and marketing solutions. The business prides itself on excellent customer service, fast turnaround times, and helping brands stand out.
- Wage
-
£18,000 a year
- Training course
- Business administrator (level 3)
- Hours
-
Monday - Friday, shifts to be confirmed.
40 hours a week
- Start date
-
Tuesday 14 July 2026
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
The company are looking for a motivated and organised Business Administration Apprentice to join our growing team.
This is an exciting opportunity to begin a career within a fast-paced branded merchandise and promotional products business, supporting the day-to-day operations of a company that works with businesses across the UK delivering branded workwear, merchandise, event products, and marketing materials.
You’ll gain hands-on experience across administration, customer service, operations, and sales support while working closely with a supportive and ambitious team.
Key Responsibilities
- Supporting the day-to-day administration of the business
- Responding to customer enquiries via phone and email
- Assisting with order processing and updating internal systems
- Managing customer records, invoices, and documentation
- Supporting the coordination of branded merchandise orders and deliveries
- Liaising with suppliers, customers, and internal teams
- Assisting with quotes, product information, and sales administration
- Maintaining spreadsheets and updating data accurately
- Supporting marketing campaigns and promotional activity where required
- Helping ensure excellent customer service is delivered at all times
- General office organisation and administrative support
What You’ll Gain
- A recognised Business Administration qualification
- Real hands-on business experience
- Exposure to customer service, operations, and sales support
- Development of professional communication and organisational skills
- Training and mentorship from an experienced team
- Opportunity for long-term progression within the business
Where you'll work
891 Greenford Road
Greenford
UB6 0HE
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
METAGEDU APPRENTICESHIPS LTD
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Business Administration Level 3.
Requirements
Essential qualifications
GCSE in:
- Maths (grade 4-9)
- English (grade 4-9)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Organisation skills
- Creative
Other requirements
This role is delivered alongside the Business Administration Level 3 Apprenticeship programme. The apprenticeship includes:
- Dedicated tutor support
- Flexible online learning
- Workplace-based practical training
- Functional skills support if required
- Ongoing development reviews and mentoring
About this employer
Global Banking School (GBS) is a dynamic and fast growing Higher Education provider with campuses across the UK. We are a vibrant and diverse family of committed staff bringing life-changing learning to a wider range of communities. Applying evidence-based research and corporate case studies to classroom learning, we provide higher education that has real impact and real world relevance.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
Business Administration Level 3.
Ask a question
The contact for this apprenticeship is:
METAGEDU APPRENTICESHIPS LTD
Sarah Eltaib
seltaib@metagedu.io
07539331828
The reference code for this apprenticeship is VAC2000039444.
Apply now
Closes in 17 days (Monday 13 July 2026)
After signing in, you’ll apply for this apprenticeship on the company's website.