Business Admin Apprentice

BEAUTOXOLOGY LIMITED

STOURBRIDGE (DY9 9SY)

Closes in 18 days (Friday 17 July 2026 at 11:59pm)

Posted on 29 June 2026

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Summary

Supporting the day-to-day administrative functions within a busy clinic, including handling enquiries, maintaining accurate records, and assisting with general office duties. The role will involve working closely with the team to ensure smooth operations and contributing to the efficient running of the business.

Wage

£15,392 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Minimum wage rates (opens in new tab)

Training course
Business administrator (level 3)
Hours
Monday to Friday 9am - 5pm.

37 hours a week

Start date

Monday 3 August 2026

Duration

1 year 4 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Filing of files from past work in strict alphabetical order- in review/live/lapsed order
  • Find patient notes/files for the next week's clinics in order of the day sheet
  • Check current day's patient notes are in order; relocate cancelled/move patients to the relevant dates chase system
  • Stock takes in clinic room, log any discrepancies, replenish stock used
  • Check stock levels, order from suppliers, confirming & checking all orders when they arrive; update on Phorest/Onyx
  • Monthly stock take log and advise Onxy
  • ·Data entry for any new/existing patients onto Health Exchange-Wigmore-Phorest-Onyx systems
  • Maintain staff files- new starters- ensuring we have the relevant documents for each staff member
  • Maintain Suppliers file - A-Z-ensuring that suppliers’ contracts’ expiry is logged on our diary system
  • Clear communication via phone/texts and email to patients/cutomers/suppliers
  • Ensuring all emails are dealt with and responded to in a timely manner      
  • Chase lapsed patients-Text and relocate in the next monthly chase
  • Communicate priority jobs to necessary departments (advise staff of any changes/important information)
  • General administrative duties not limited to the above

Off site

  • Housekeeping-ensuring patient area’s/toilets are clean and tidy
  • Meet & greet patients-offering refreshments
  • Reception duties- complete relevant paperwork- making next appointments-taking payments/logging on to Onyx- assisting with sales giving advice on our products and services-creating invoices/cashing off on phorest/onyx

Where you'll work

3 HIGH STREET
BELBROUGHTON
STOURBRIDGE
DY9 9SY

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

HALESOWEN COLLEGE

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

The apprentice will be expected to attend an online lesson once every fortnight to work towards their Business Admin Apprenticeship Standard. 

In addition, the apprentice will be allocated an assessor who will visit them in the workplace once every 6-8 weeks.

 

Requirements

Essential qualifications

GCSE in:

  • English (grade 4/C)
  • Maths (grade C/4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Administrative skills

About this employer

Beautoxology is a specialist aesthetics clinic dedicated to delivering high-quality, non-surgical cosmetic treatments designed to enhance natural beauty and boost client confidence. Combining advanced techniques with a client-centred approach, Beautoxology offers a range of services tailored to individual needs.

 

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

There is no guarantee of a permanent position at the end of this apprenticeship; however, there may be the option of completing the Level 4 Sales Executive Apprenticeship on completion.

Ask a question

The contact for this apprenticeship is:

HALESOWEN COLLEGE

Deborah Maley

dmaley@halesowen.ac.uk

01216027777

The reference code for this apprenticeship is VAC2000039378.

Apply now

Closes in 18 days (Friday 17 July 2026 at 11:59pm)