Food and Beverage Assistant Apprentice

Aldwark Manor Estate

YORK (YO61 1UF)

Closes in 15 days (Friday 17 July 2026 at 11:59pm)

Posted on 2 July 2026

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Summary

Launch your hospitality career in a luxury resort Hotel. Work across the restaurant, bar and spa café while gaining a recognised qualification. Develop customer service, teamwork and service skills in a fast-paced, supportive environment with real career progression. 

Wage

£16,640 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Minimum wage rates (opens in new tab)

Training course
Food and beverage team member (level 2)
Hours
Shift-based including evenings and weekends

40 hours a week

Start date

Monday 17 August 2026

Duration

1 year

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Welcome guests and deliver outstanding customer service 
  • Serve food and drinks in restaurant, bar and café areas 
  • Set up and clear tables to high standards 
  • Support bar service, including drink preparation 
  • Keep work areas clean, safe and organised 
  • Work as part of a friendly team during busy service periods 
  • Handle guest queries with confidence and professionalism 

Where you'll work

ALDWARK MANOR HOTEL
ALDWARK
ALNE
YORK
YO61 1UF

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

TEC PARTNERSHIP

Training course

Food and beverage team member (level 2)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Serve food and beverages to individual business standards.
  • Identify opportunities and apply techniques to increase sales and improve customer experience.
  • Tailors communication techniques to meet customer needs and build rapport.
  • Maintain a safe, hygienic, and secure working environment.
  • Comply with health and safety legislation, regulations, guidelines and procedures.
  • Follow food safety and allergen legislation and procedures applicable to own role.
  • Use technology and equipment in line with business policy to meet customer needs.
  • Handle transactions and payments securely.
  • Work as part of a team to ensure that the products and services are delivered on time and in line with business needs
  • Deal with or escalate issues that impact service and customer experience, and implement any instructions given by supervisor.
  • Use professional methods of communication that are tailored to different situations, and individual and team needs.
  • Manages own time and workload, prioritising tasks.
  • Maintain and rotate stock according to life cycle and business processes.
  • Ensure equipment and technology faults and maintenance issues are reported promptly.
  • Check customers are satisfied with products and services through questioning and act on feedback in line with business procedures.
  • Keep up to date with changes to products and processes.
  • Uses feedback to improve own performance.
  • Reduces the waste of resources, taking sustainability into account, in line with business expectations.
  • Follows and supports equity, diversity and inclusion legislation and principles.
  • Participate in team briefings, implementing instructions, and offering input or feedback where relevant.
  • Serve food and beverages to individual business standards.
  • Identify opportunities and apply techniques to increase sales and improve customer experience.
  • Tailors communication techniques to meet customer needs and build rapport.
  • Maintain a safe, hygienic, and secure working environment.
  • Comply with health and safety legislation, regulations, guidelines and procedures.
  • Follow food safety and allergen legislation and procedures applicable to own role.
  • Use technology and equipment in line with business policy to meet customer needs.
  • Handle transactions and payments securely.
  • Work as part of a team to ensure that the products and services are delivered on time and in line with business needs
  • Deal with or escalate issues that impact service and customer experience, and implement any instructions given by supervisor.
  • Use professional methods of communication that are tailored to different situations, and individual and team needs.
  • Manages own time and workload, prioritising tasks.
  • Maintain and rotate stock according to life cycle and business processes.
  • Ensure equipment and technology faults and maintenance issues are reported promptly.
  • Check customers are satisfied with products and services through questioning and act on feedback in line with business procedures.
  • Keep up to date with changes to products and processes.
  • Uses feedback to improve own performance.
  • Reduces the waste of resources, taking sustainability into account, in line with business expectations.
  • Follows and supports equity, diversity and inclusion legislation and principles.
  • Participate in team briefings, implementing instructions, and offering input or feedback where relevant.

Training schedule

  • Learn on-the-job in a luxury hospitality setting 
  • Gain a Level 2 Hospitality Team Member qualification 
  • Receive support from experienced mentors 
  • Regular check-ins with your training provider 

Requirements

Desirable qualifications

GCSE in:

Maths, English (grade 3)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • Customer care skills
  • Team working
  • Reliable and punctual
  • Willingness to learn
  • friendly and positive attitude

Other requirements

No formal qualifications needed. If you’re motivated, reliable and interested in hospitality, we want to hear from you. 

Shifts include evenings and weekends 
Active role (standing and moving throughout shifts).
Driving licence essential due to location. 

About this employer

Luxury resort with hotel, spa and golf facilities, offering a high-quality guest experience and a supportive team environment.

http://www.aldwarkmanorestate.co.uk (opens in new tab)

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

Progression into a permanent role with opportunities to develop into supervisory positions within the hospitality team. 

Ask a question

The contact for this apprenticeship is:

TEC PARTNERSHIP

myapprenticeship@scarboroughtec.ac.uk

The reference code for this apprenticeship is VAC2000039286.

Apply now

Closes in 15 days (Friday 17 July 2026 at 11:59pm)