IT Support Apprentice
Morgan Sindall Infrastructure
Coventry (CV2 2UU)
Closes in 17 days (Sunday 12 July 2026)
Posted on 25 June 2026
Contents
Summary
Our structured Apprenticeship Programme covers a variety of personal development and technical training to support your well-rounded development. Our programme blends practical exposure to enhance your abilities whilst enhancing your individual personal development during your early career.
- Wage
-
£23,809.50 a year
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday
8:30am - 5pm.
37 hours 30 minutes a week
- Start date
-
Tuesday 8 September 2026
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Hands-On Experience - Get involved in meaningful projects that go beyond observation, giving you real responsibilities and allowing you to make a lasting impact on critical nuclear sites across the UK.
On a day-to-day basis, you could be installing and configuring computer systems, diagnosing hardware and/or software faults, solving technical and application problems, either remotely or in person.
Where you'll work
Redgrave Close, Parkway
Cross Point Business Park
Coventry
CV2 2UU
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
BPP PROFESSIONAL EDUCATION LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Online – coaching and lectures.
Requirements
Essential qualifications
GCSE in:
- 3 GCSE's any subejct (grade 9-4 (A* - C))
- English (grade 9-4 (A* - C))
- Maths (grade 9-4 (A* - C))
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Customer care skills
- Problem solving skills
- Analytical skills
- Logical
- Team working
- Patience
About this employer
Morgan Sindall Infrastructure delivers some of the UK’s most complex and critical infrastructure across seven core sectors of energy, defence, water, nuclear, highways, rail and aviation for public and private customers.
Working on projects and long-term frameworks, we believe in connecting people, places and communities through innovative and responsible infrastructure.
Through our expertise, we harness innovative ideas and approaches that enable us to safely and responsibly design and deliver resilient infrastructure.
Morgan Sindall Infrastructure is part of Morgan Sindall Group plc, the Partnerships, Fit Out and Construction Services Group with annual revenue of £5bn.
https://morgansindallinfrastructure.com/ (opens in new tab)
Company benefits
26 days annual leave + Bank holidays
Upto 15% annual bonus
Private medical insurance
Disability Confident
A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.
You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
Progress in customer-facing / IT roles.
Ask a question
The contact for this apprenticeship is:
BPP PROFESSIONAL EDUCATION LIMITED
The reference code for this apprenticeship is VAC2000039268.
Apply now
Closes in 17 days (Sunday 12 July 2026)
After signing in, you’ll apply for this apprenticeship on the company's website.