Administration Assistant Apprentice

J T M SERVICE LIMITED

LEEDS (LS28 6HE)

Closes in 14 days (Thursday 9 July 2026 at 11:59pm)

Posted on 25 June 2026

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Summary

We are seeking a motivated and organised Junior Admin Assistant to join our growing team. This is a great opportunity to start a career in administration, gaining hands-on experience in a dynamic environment, with full training, mentorship, and the potential for a permanent role.

Wage

£16,640 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Minimum wage rates (opens in new tab)

Training course
Business administrator (level 3)
Hours
Monday - Friday 8.30am - 5.00pm.

40 hours a week

Start date

Friday 10 July 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

  • Answer phone calls
  • Taking calls / booking service visits
  • Daily Bookkeeping including entering sales and purchase invoices
  • Reconciling supplier statements
  • Assist with credit control
  • Setting up on Service contracts

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings, and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor, and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Where you'll work

6 MILESTONE COURT
STANNINGLEY
LEEDS
LS28 6HE

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

BRADFORD COLLEGE

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

Business Administrator Level 3 Apprenticeship Standard:

  • Apprentices will spend 5 days per week in the office
  • There will be a workshop in college once every month
  • Assessor will visit the workplace every 4-6 weeks
  • All assignments will be uploaded to our CRM system
  • Apprentice will be entitled to 6 hours every week 'off the job hours' for study etc 

Requirements

Essential qualifications

GCSE in:

  • English (grade 4)
  • Maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Administrative skills
  • Team working
  • Initiative
  • Positive attitude
  • Punctual and Reliable

Other requirements

Please ensure you are able to commute to the office easily, consistently and reliably.

About this employer

Welcome To JTM Service. At JTM Service, we have 40 years of experience, and we are the go-to company for the supply, installation, service, and maintenance of commercial laundry equipment and dishwashers. Whether you need a full maintenance package or a fast repair service, or require a single appliance or a complete, fully maintained, multi-appliance package, JTM Service will be with you from start to finish. We work with customers of all sizes, and we pride ourselves in offering the same high-quality service each and every time to provide the right solution to meet your needs.

 

https://jtmservice.co.uk/ (opens in new tab)

Company benefits

24 days annual leave plus bank holidays.

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

The company is committed to nurturing talent, and upon successful completion of the apprenticeship, there is strong potential for a permanent role. The position within the business can evolve and develop over time, offering opportunities for progression in line with your skills and performance.

Ask a question

The contact for this apprenticeship is:

BRADFORD COLLEGE

Donna Hudson

d.hudson@bradfordcollege.ac.uk

01274 088811

The reference code for this apprenticeship is VAC2000039205.

Apply now

Closes in 14 days (Thursday 9 July 2026 at 11:59pm)