Business Admin Apprentice (Careers)
University College Birmingham
West Midlands (B3 1JB)
Closes in 11 days (Sunday 5 July 2026)
Posted on 24 June 2026
Contents
Summary
As a Business Administrator Apprentice, you’ll play a key role in supporting day-to-day operations and events, assisting students with basic careers queries, and ensuring the smooth delivery of services.
- Wage
-
£16,021 a year
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday generally within office hours although some flexibility may be required.
37 hours a week
- Start date
-
Tuesday 1 September 2026
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Conduct CV checks and support the delivery of CV clinics.
Review and provide feedback on UCAS personal statements and applications.
Assist with drop-in sessions, answering straightforward careers-related enquiries
Help develop and maintain careers resources (online and print).
Support the planning and delivery of events, including booking rooms and promoting activities.
Maintain accurate records and assist with data entry and reporting.
Perform general administrative tasks such as managing shared inboxes, booking appointments, and updating spreadsheets.
Communicate professionally with staff, students, and external partners.
Where you'll work
Summer Row
Birmingham
West Midlands
B3 1JB
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
HALESOWEN COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Requirements
Essential qualifications
GCSE in:
- English (grade Grade 4/C or above)
- Maths (grade Gradec4/C or above)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Administrative skills
- Analytical skills
- Team working
Other requirements
DBS check.
About this employer
University College Birmingham is a highly-respected, career-focused education and training establishment specialising in vocational courses in both the higher and further education sectors, alongside a growing portfolio of apprenticeships.
https://www.ucb.ac.uk/ (opens in new tab)
Company benefits
29 days’ annual leave, Local Government Pension Scheme, Subsidised private healthcare, Employee Assistance Programme, Salary sacrifice schemes inc. tech and cycle, Free on-site gym membership.
Disability Confident
A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.
You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
Would be able to apply for Business Admin roles specifc to careers or more general roles within business admin.
Ask a question
The contact for this apprenticeship is:
HALESOWEN COLLEGE
The reference code for this apprenticeship is VAC2000039125.
Apply now
Closes in 11 days (Sunday 5 July 2026)
After signing in, you’ll apply for this apprenticeship on the company's website.