Apprentice Administration Apprentice

THE JESSOP MEDICAL PRACTICE

ALFRETON (DE55 1LU)

Closes in 31 days (Friday 31 July 2026 at 11:59pm)

Posted on 30 June 2026

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Summary

Fantastic opportunity to work within a successful and busy medical centre to support the team in upholding a quality driven service to all. Duties will include monitoring & actioning emails, registering new patients on SystmOne and processing incoming hospital letters, discharge summaries, and report.

Wage

£12,480 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Minimum wage rates (opens in new tab)

Training course
Business administrator (level 3)
Hours
Monday - Thursday - 8am - 4pm

30 hours a week

Start date

Saturday 1 August 2026

Duration

1 year 3 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Registering new patients on SystmOne
  • Updating patient demographics (address, contact details, NHS          number)
  • Scanning and uploading clinical documents into SystmOne
  • Processing incoming hospital letters, discharge summaries, and    reports
  • Allocating documents/tasks to the correct GP or team
  • Actioning workflow items (filing, coding, tasks)
  • Monitoring outstanding tasks and chasing responses
  • Monitoring and actioning e-mails
  • General allocating and filing of medical records
  • And other office duties

Where you'll work

GREENHILL PRIMARY CARE CENTRE
GREENHILL LANE
LEABROOKS
ALFRETON
DE55 1LU

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

CHESTERFIELD COLLEGE

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence. You will be
expected to work towards the Business Administrator Level 3, with support from your employer and the Chesterfield College Group.

Requirements

Essential qualifications

GCSE in:

  • English (grade 4)
  • Maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Administrative skills
  • Logical
  • Team working
  • Initiative
  • Non judgemental
  • Patience

Other requirements

GP Surgeries are busy environments with occasional challenging and unpredictable situations occurring

About this employer

Our aim is to provide friendly, personal and effective health care. We endeavour to treat all our patients fairly to meet their needs in an appropriate way and as promptly as possible. Our staff should treat everyone courteously and we would ask that patients help us by being polite when they contact us at the surgery.

https://jessopmedicalpractice.co.uk/ (opens in new tab)

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

There is the potential to secure permanent employment upon successful completion of your apprenticeship.

Ask a question

The contact for this apprenticeship is:

CHESTERFIELD COLLEGE

Emma Braybrooke

braybrookee@chesterfield.ac.uk

The reference code for this apprenticeship is VAC2000039011.

Apply now

Closes in 31 days (Friday 31 July 2026 at 11:59pm)