Apprentice Business Administrator (IHMS)

BPHA LIMITED

Bedfordshire (MK41 7BJ)

Closes in 6 days (Tuesday 30 June 2026)

Posted on 24 June 2026

---

Summary

Start your career making a real difference! Are you organised, detail-oriented, and eager to build a career in business administration within a supportive, values-driven organisation?

• Wage:

  £25,877.80 a year

  Minimum wage rates (opens in new tab)

  Annual Salary

• Training course: Business administrator (level 3)
• Hours: Monday - Friday, Shifts to be confirmed.

  40 hours a week

• Start date:

  Sunday 30 August 2026

• Duration:

  1 year 6 months

• Positions available:

  3

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

BPHA is looking for three Apprentice Business Administrators to join our IHMS team across the following pathways:

• Apprentice Maintenance Coordinator
• Apprentice Healthy Homes Coordinator
• Apprentice Planned Works Coordinator

Each pathway offers a unique opportunity to gain specialised experience within the team. Role profiles for all positions will be attached, and during your application, you will be asked to express your preferred role.

Working closely with experienced colleagues, you’ll gain hands-on experience supporting day-to-day business operations, developing essential administrative skills, and learning how to keep services running smoothly and efficiently.

This is a fantastic opportunity to learn, grow, and build a long-term career within a supportive environment.

What You’ll Be Doing:

With support and guidance, you will learn to:

• Provide administrative support to the IHMS team, including scheduling, data entry, and document management
• Maintain accurate records and update internal systems in a timely manner
• Support the coordination of jobs, appointments, and resources across the team 
• Communicate professionally with colleagues, contractors, and customers
• Assist in preparing reports, emails, and other business documents 
• Ensure compliance with company policies, processes, and data protection requirements
• Deliver excellent customer service, responding to queries and providing updates where required
• Work safely and responsibly, following health & safety, environmental, and compliance standards (SHEQ)
• Attend college and in-house training, building your skills and knowledge throughout your apprenticeship

What We’re Looking For:

We’re seeking someone who is:

• Keen to learn and committed to personal development
• Reliable, punctual, and well-organised
• Professional, courteous, and confident communicating with others
• Detail-oriented with good accuracy when handling data and information
• A strong problem-solver with a proactive approach

Able to work as part of a team and follow guidance from a mentor Interview Information Interviews will take place on 06th July between 10:00am and 2:00pm.

Please note that unfortunately no alternative interview dates can be offered, so applicants must be available within this time window.

Where you'll work

Bedford Heights,
Manton Lane
Bedford
Bedfordshire
MK41 7BJ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

MILTON KEYNES COLLEGE

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

What You’ll Gain:

• Practical, on-the-job training with experienced professionals
• Support to achieve your Business Administration qualification with Milton Keynes College
• Development of key administrative, organisational, and communication skills
• Experience working in a busy, customer-focused environment
• A clear pathway for progression within the organisation

Requirements

Essential qualifications

GCSE in:

• Maths (grade 9-4)
• English (grade 9-4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication
• Attention to Detail
• Team player
• Motivated

Other requirements

• You will be expected to attend all college and workplace training sessions
• A strong commitment to compliance, confidentiality, and continuous learning is essential
• You will represent our values in everything you do

About this employer

bpha is a leading Housing Association in the Oxford to Cambridge arc, providing high-quality, affordable homes and services. We own or manage over 19,500 properties and reinvest all income into improving homes, building new ones, and supporting communities. Our vision is to build places where people can live happily in homes they can afford, guided by value that shape everything we do.

https://www.bpha.org.uk/ (opens in new tab)

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

• A progression career with BPHA

Ask a question

The contact for this apprenticeship is:

MILTON KEYNES COLLEGE

Sonia Harris

Apprenticeships@mkcollege.ac.uk

01908 637056

The reference code for this apprenticeship is VAC2000038920.

Apply now

Closes in 6 days (Tuesday 30 June 2026)

After signing in, you’ll apply for this apprenticeship on the company's website.