Business Administration Support Apprentice
ROCHDALE TRAINING ASSOCIATION LTD
LANCS (OL16 5NA)
Closes on Monday 10 August 2026
Posted on 24 June 2026
Contents
Summary
This is an excellent opportunity for someone who is organised, enthusiastic, and eager to develop a successful career in business administration while gaining valuable hands-on experience and recognised qualifications.
- Wage
-
£16,224 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Monday - Friday 9.00am - 5.30pm.
39 hours a week
- Start date
-
Thursday 20 August 2026
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
What You'll Be Doing.
As part of our administration team, you will receive full training and support while undertaking a variety of duties, including:
- Supporting learner enrolment and start-up processes, including completing and checking start paperwork
- Assisting with learner information days, including marking initial assessments and carrying out learner eligibility checks
- Advertising apprenticeship vacancies on our website, the National Apprenticeship Service website, and through local partners
- Using a variety of IT systems and software packages to:
- Produce letters, emails, and reports
- Maintain accurate records and databases
- Record, analyse, and manage information
- Support administrative and financial processes
- Supporting Reception when required
- Answering telephone enquiries from learners, employers, and customers, directing calls appropriately or taking messages
- Assisting with organising meetings and events, taking minutes, and maintaining action logs
- Supporting travel and accommodation arrangements where required
Where you'll work
FISHWICK ST
ROCHDALE
LANCS
OL16 5NA
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
ROCHDALE TRAINING ASSOCIATION LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Requirements
Essential qualifications
GCSE in:
- English (grade C/4)
- Maths (grade C/4)
Desirable qualifications
A Level in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Administrative skills
- Analytical skills
- Creative
- Initiative
- Patience
- Written Communication
Other requirements
What We're Looking For.
We are seeking someone who:
- Completes tasks accurately and to a high standard
- Takes responsibility for managing their workload and meeting deadlines
- Has excellent organisational and time management skills
- Demonstrates initiative and a willingness to learn
- Has strong communication and customer service skills
- Pays close attention to detail
- Can work effectively as part of a team
- Is confident using IT systems and software
- Has excellent written English skills
- Is creative, analytical, patient, and professional in their approach
About this employer
About the Role
Rochdale Training is looking for a motivated and creative Administration Support Apprentice.
Each year, we recruit over 1,000 learners, including more than 300 apprentices, helping them secure opportunities with local employers. As an Administration Support Apprentice, you will play an important role in ensuring our administration processes run smoothly and efficiently, helping to create an outstanding experience for both learners and employers.
Why Join Rochdale Training?
- Gain valuable workplace experience within a respected training provider.
- Work alongside experienced professionals who will support your development.
- Develop highly transferable administration and business skills.
- Contribute to changing lives by supporting learners and employers throughout their apprenticeship journey.
- Earn while you learn and achieve a nationally recognised qualification.
- If you're enthusiastic, organised, and ready to start your career in business administration, we'd love to hear from you.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
Possible Career Progression into a full time administrator.
Ask a question
The contact for this apprenticeship is:
ROCHDALE TRAINING ASSOCIATION LIMITED
Jacob Evans
jevans@rochdaletraining.co.uk
07944701425
The reference code for this apprenticeship is VAC2000038918.
Apply now
Closes on Monday 10 August 2026