Business Administrator Apprentice

Maggie Sargent & Associates

SHIPSTON ON STOUR (CV36 4PN)

Closes on Wednesday 29 July 2026

Posted on 24 June 2026

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Summary

Learn administrative tasks, support team projects, and grow professionally. This is a fantastic opportunity to learn all aspects of this fascinating and incredibly rewarding industry. Apply now to become an essential asset in business operations.

Wage

£16,640 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Minimum wage rates (opens in new tab)

NMW will be paid for a 2 year contract. If aged 19 or over after 12 months of being on your apprenticeship, you will be paid the NMW for your age.

Training course
Business administrator (level 3)
Hours
Monday - Friday, 9am-5:30pm.

40 hours a week

Start date

Tuesday 1 September 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

As a Business Administration Apprentice, your typical day involves supporting various administrative tasks within the company. You'll:

  • Answer phone calls, manage paperwork, and update case information accurately.
  • Type letters and reports and communicate clearly with colleagues, clients and customers as appropriate.
  • Work as part of a team, managing several tasks and meeting deadlines in a busy office.
  • Use the company’s Administration System and be responsible for inputting accurate data.
  • To answer queries within your own range of knowledge, using your own initiative and seeking assistance where required.
  • To assist other team members with administrative tasks, for example, preparation of CVs, marketing materials or electronic communication with customers.
  • To open, sort and distribute incoming correspondence as appropriate.
  • To liaise directly with associates as necessary.
  • Undertake photocopying and scanning tasks as and when required.
  • Ensure stocks of peripherals are maintained and ordered as necessary.
  • Maintain an efficient filing system ensuring all information is filed accurately and promptly and in accordance with the company’s policy.
  • Prepare papers as requested.
  • Collate information and data used to monitor performance and manage demand and capacity.

Your day as an apprentice will be varied and dynamic, offering valuable opportunities to develop your administrative skills while contributing to the efficiency and success of the company.

Where you'll work

DARLINGSCOTT FARM
DARLINGSCOTT
SHIPSTON ON STOUR
CV36 4PN

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

HEART OF ENGLAND TRAINING LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

The apprentice will have an assigned Educator from Heart of England Training who they will meet with regularly via Teams.

Requirements

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Problem solving skills
  • Presentation skills
  • Administrative skills
  • Number skills
  • Analytical skills
  • Logical
  • Team working
  • Non judgemental

Other requirements

DBS.

About this employer

‍For nearly four decades, Maggie Sargent & Associates has set the standard for expert witness provision in UK medico-legal practice. We are an independent, family-run practice founded in 1986 by Maggie and John Sargent, and we are trusted by leading personal injury and clinical negligence solicitors throughout the UK, as well as by medical agencies, foreign government agencies, and government bodies including CICA.

Our panel of over 120 expert witnesses are among the most experienced clinicians in their fields. They provide quantum and liability reports across more than 80 clinical specialisms, from brain injury and spinal care to midwifery, mental health, and complex paediatric nursing. Every report we produce is objective, independent, robust, and fully CPR Part 35 compliant.

http://www.maggiesargent.co.uk (opens in new tab)

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

It is hoped but not guaranteed that after this apprenticeship a full offer of employment will be given.

Ask a question

The contact for this apprenticeship is:

HEART OF ENGLAND TRAINING LIMITED

Louisa Barby

Apprenticeshiprecruitment@hoet.co.uk

01788568425

The reference code for this apprenticeship is VAC2000038885.

Apply now

Closes on Wednesday 29 July 2026