Business Administrator Level 3 apprentice
Benedict Biscop C.E Academy
SUNDERLAND (SR3 2RE)
Closes in 14 days (Wednesday 8 July 2026)
Posted on 24 June 2026
Contents
Summary
Benedict Biscop C.E Academy are searching for a keen admin apprentice to join their busy reception team. Apply now if you feel you can make a difference at their school while working towards a qualifcation!
- Wage
-
£15,392 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Monday - Friday, times to be confirmed.
37 hours a week
- Start date
-
Tuesday 1 September 2026
- Duration
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1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Providing general reception and clerical duties, including answering telephones, taking messages and responding to enquiries, photocopying, maintaining office systems, electronic and paper filing, checking identities, data entry, receiving and dispatching post and responding to ad hoc queries from a range of stakeholders as required.
- Support with administrative functions covering operational aspects of the Trust such as data protection, health and safety, catering and governance as directed by the Chief Operating Officer.
- Assisting with a range of HR tasks such as payroll processing and recording, contract management and staff correspondence.
- Updating electronic personnel files, support administration for recruitment.
- Managing data both manually and electronically, including the collecting and recording of data. Compiling and presenting the data in a reader-friendly way using various software
- Undertaking word-processing and other IT-based tasks on systems including Microsoft 365 and Teams, Sims, Every and other relevant systems.
- To be enthusiastic in developing your own expertise and skills to ensure all administrative systems in the Trust run effectively.
- Exercising confidentiality and discretion at all times, having due regard to the Trust and school-based policies with respect to confidentiality of personal data.
- Assisting with communication across the Trust, including newsletters and brochures.
- Attendance at and participation in training and development activities and schemes of assessment, professional development and review.
- Representing the Trust by attending meetings and liaising and communicating with colleagues in the Trust, the academies, parents/carers, outside agencies and other relevant bodies.
- Providing support for the Chief Operating Officer, Chief Finance Officer, Directors and the schools within the Trust.
- Carrying out any other duties appropriate to the grade of the post, which the Chief Operating Officer or Director of People and Resource Management may direct from time to time.
Where you'll work
MARCROSS DRIVE
SUNDERLAND
SR3 2RE
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
GATESHEAD COUNCIL
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Requirements
Essential qualifications
GCSE in:
- English (grade 4)
- Maths (grade 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Administrative skills
- Team working
About this employer
Benedict Biscop C.E. Academy is a Church of England school within the Diocese of Durham and serves the Wearmouth (Sunderland) Deanery. The Academy was built in 1972 and opened as a Voluntary Aided Church of England Primary School. It is an above average sized primary school with over 330 pupils on roll currently. We provide education for children from 3 to 11 years. The Academy’s standard admission number was changed for September 2021 to 45, following an extension of the school provision. Over the 6 years following the extension, our pupil numbers have increased by 15 pupils every year, to create a one and a half form entry school.
The school became an Academy in 2012, and a Multi-Academy Trust (MAT) – The Northern Lights Learning Trust in 2016. In 2021, we were awarded the lead school status in the Sunderland, South Tyneside and Gateshead Teaching School Hub [Northern Lights South Tyne and Wear Teaching School Hub]. We were also successfully recognised as one of the DFE Early Years Stronger Practice Hubs (Autumn 2022), highlighting our successful practice in Early Years provision.
Benedict Biscop CE Academy achieved an OUTSTANDING judgement in all areas in its recent Ofsted inspection [October 2024] and also an successful judgement for their last SIAMS inspection in April 2025. We hold several awards, recognising our excellence, including the Platinum Primary Science Quality Mark, Anti-bullying Platinum Charter Mark, Platinum Games Award, Design and Technology Mark, Rights Respecting Gold Award, both the Early Years Basic Skills Award and whole school Basic Skills Award, Gold Arts Mark and many more.
The Academy is designed in three blocks of teaching areas [Early Years, Key Stage 1 and Key Stage 2] separated by a central hall. As the increased PAN moves through the school, mixed age classes will be incorporated into the school structure.
The areas of the Academy are very closely linked and staff know all the children through daily contact. In mixed year groups, pupils are grouped by age to ensure a fair and consistent approach [as agreed in the Academy’s extension consultation process].
Each class has its own teacher who is responsible for general progress across the curriculum and for pastoral care.
The Academy has partnerships with a school in Harbin, China and through European Comenius Awards we have developed links with schools in France, Italy, Belgium, Spain, Greece, Turkey, Poland, Latvia, Lithuania and Bulgaria. This is developing global links and an understanding of our diverse culture.
https://www.benedictbiscopacademy.co.uk/ (opens in new tab)
Disability Confident
A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.
You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
Progression for the right candidate.
Ask a question
The contact for this apprenticeship is:
GATESHEAD COUNCIL
The reference code for this apprenticeship is VAC2000038832.
Apply now
Closes in 14 days (Wednesday 8 July 2026)
After signing in, you’ll apply for this apprenticeship on the company's website.