Apprentice Payroll Administrator
CT Skills
High Road, Thornwood Common, Epping, CM16 6LU (CM16 6LU)
Closes in 23 days (Friday 17 July 2026)
Posted on 24 June 2026
Contents
Summary
As an Apprentice Payroll Administrator, you will predominantly support the Payroll and HR functions in delivering accurate and timely weekly payroll, alongside providing essential administrative and employee support. You will gain hands-on experience in payroll processing, HR administration, reporting, and responding to employee queries.
- Wage
-
£18,000 a year
- Training course
- Payroll administrator (level 3)
- Hours
-
Monday - Friday 9.00am - 5.00pm, with a 1 hour lunch break.
35 hours a week
- Start date
-
Monday 20 July 2026
- Duration
-
1 year 8 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Supporting the preparation and processing of weekly payroll runs
- Assisting with checking and inputting timesheets, hours worked and pay data
- Helping to calculate overtime, statutory payments, and payroll adjustments
- Ensuring payroll deadlines are met and data is accurate and complete
- Providing general administrative support across Payroll and HR functions
- Maintaining and updating employee records on payroll systems
- Assisting with filing, documentation, and data entry tasks
- Ensuring confidentiality and GDPR compliance at all times
- Responding to payroll queries from employees and managers in a professional and timely manner
- Supporting the investigation and resolution of basic payroll issues
- Escalating more complex queries to senior team members where appropriate
- Providing a helpful first point of contact for payroll-related queries
- Assisting with the preparation of weekly, and ad hoc payroll reports
- Supporting with data extraction and analysis for management reporting
- Helping to maintain accuracy and consistency of payroll data across systems
- Assisting with audit checks and reconciliation tasks where required
- Minimum of 6 hours per week spent on apprenticeship work and training
Where you'll work
High Road, Thornwood Common, Epping, CM16 6LU
CM16 6LU
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
CT SKILLS LIMITED
Training course
Payroll administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- gather, analyse and process payroll data and information
- resolve different types of queries that may be presented from payroll customers such as employees, clients, management, explaining and documenting responses
- deal with complaints, following processes and escalating complex situations
- meet client or customer needs in line with service level agreements
- provide customer service using agreed systems and processes, taking ownership for work applying agreed processes for checking
- adhere to deadlines and process schedules both internal and statutory, mitigating the impact on the business, employees and clients of deadlines not being met by reprioritising tasks when dealing with conflicting or changing demands
- select appropriate media for communication etc recognising the advantages and risks related to each method
- escalate concerns relating to deadlines in a timely manner, suggesting solutions
- use the appropriate communication media for each stakeholder for each situation. Examples may include ‘phone, face-to-face, email and letters, communicating and engaging professionally, accurately and appropriately, respecting the principles of data protection and confidentiality
- Build and maintain trust and sound relationships with stakeholders to deliver quality payroll services
- develop and maintain strong working relationships with team colleagues, supporting and collaborating to achieve results, seeking advice when appropriate within parameters of the role
- use computerised payroll software and spreadsheet packages such as MS Excel
- use systems and processes to support the payroll function. Examples may include the provision of accounting information and the Real Time Information submissions to His Majesty's Revenue and Customs (HMRC)
- gather, analyse and process payroll data and information
- resolve different types of queries that may be presented from payroll customers such as employees, clients, management, explaining and documenting responses
- deal with complaints, following processes and escalating complex situations
- meet client or customer needs in line with service level agreements
- provide customer service using agreed systems and processes, taking ownership for work applying agreed processes for checking
- adhere to deadlines and process schedules both internal and statutory, mitigating the impact on the business, employees and clients of deadlines not being met by reprioritising tasks when dealing with conflicting or changing demands
- select appropriate media for communication etc recognising the advantages and risks related to each method
- escalate concerns relating to deadlines in a timely manner, suggesting solutions
- use the appropriate communication media for each stakeholder for each situation. Examples may include ‘phone, face-to-face, email and letters, communicating and engaging professionally, accurately and appropriately, respecting the principles of data protection and confidentiality
- Build and maintain trust and sound relationships with stakeholders to deliver quality payroll services
- develop and maintain strong working relationships with team colleagues, supporting and collaborating to achieve results, seeking advice when appropriate within parameters of the role
- use computerised payroll software and spreadsheet packages such as MS Excel
- use systems and processes to support the payroll function. Examples may include the provision of accounting information and the Real Time Information submissions to His Majesty's Revenue and Customs (HMRC)
Training schedule
You'll attend monthly 1-2-1 meetings (online via teams every month - NO classroom OR college!) with your tutor and learn about key areas such as statutory entitlements and deductions, payroll legislation and regulation, handling queries and complaints, and managing new starters and leavers.
You will be given a minimum of 3 hours per week to complete any apprenticeship work (assignments, research, and projects) and will receive at least another 3 hours of training from your employer.
Requirements
Desirable qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Administrative skills
- Analytical skills
- Attention to detail
- Communication skills
- Initiative
- IT skills
- Logical
- Number skills
- Organisation skills
- Presentation skills
- Problem solving skills
- Team working
About this employer
Camfaud Concrete Pumps Ltd is the UK's leading concrete pump hire company with over 300 staff across nationwide depots. As part of our ongoing investment in talent and operational excellence, we are looking for an enthusiastic Apprentice Payroll & HR Administrator to join our growing team.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
As with any apprenticeship opportunity - if you prove yourself to be a valuable member of the team there is a strong chance of a permanent post within the business.
Ask a question
The contact for this apprenticeship is:
CT SKILLS LIMITED
Isabella Todd
isabella.todd@ctskills.co.uk
0115 959 9544
The reference code for this apprenticeship is VAC2000038814.
Apply now
Closes in 23 days (Friday 17 July 2026)
After signing in, you’ll apply for this apprenticeship on the company's website.