Apprentice HR Administrator
GREENCROFT BOTTLING COMPANY LIMITED
Durham (DH9 7XP)
Closes in 12 days (Sunday 5 July 2026 at 11:59pm)
Posted on 23 June 2026
Contents
Summary
This role will support the delivery of an efficient,customer-focused HR service, gaining experience across the full employee lifecycle. This includes onboarding new starters, maintaining accurate employee records, supporting recruitment, managing time and attendance data, assisting with HR queries, and producing accurate HR reports & insights.
- Wage
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£16,640 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
Minimum wage rates (opens in new tab)
Year 1 Apprentice rate
Year 2 in line with national living wage for age - Training course
- HR support (level 3)
- Hours
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Monday to Friday, 40 hours per week, 8 hours per day, excluding a 30-minute lunch break.
Starting time between 7.30am and 9.00am.
40 hours a week
- Start date
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Monday 24 August 2026
- Duration
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1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Assist with HR processes from onboarding through to offboarding
- Support new starter setup, inductions, and documentation
- Maintain employee records in line with GDPR and company policies
- Monitor and maintain time and attendance systems
- Support absence management processes (e.g. sickness, annual leave tracking)
- Assist managers with queries relating to attendance and records
- Support the end-to-end recruitment process including:
Job postings and candidate communication
Interview coordination
Offer letters and onboarding administration - Coordinate and support exit interviews
- Take minutes with formal processes
- Assist with letter formulation
- Process leavers and ensure accurate system updates
- Highlight trends and feedback to support retention insights
- Maintain accurate and up-to-date data within HR systems
- Ensure compliance with internal processes and audit requirements
- Support data quality improvements and system updates
- Assist with producing regular HR reports (e.g. absence, turnover, headcount)
- Support analysis of people data to identify trends
- Contribute to continuous improvement initiatives within HR
Where you'll work
Greencroft Estate
Greencroft Parkway
Annfield Plain
Durham
DH9 7XP
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
DERWENTSIDE COLLEGE
Training course
HR support (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.
- Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.
- Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.
- Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.
- Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.
- Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.
- Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.
Training schedule
All training will be delivered within the workplace.
Requirements
Essential qualifications
GCSE in:
- English (grade Grade 4 (C) or above)
- Maths (grade Grade 4 (C) or above)
Desirable qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Analytical skills
- Organisation & time management
- Confidentiality
- Customer service mindset
- Willingness to learn
- Problem-solving
- Customer service -face to face
Other requirements
This is a site-based role with regular interaction with employees.
This is a highly confidential role with access to sensitive employee data, so discretion and professionalism are essential.
We are an equal opportunities employer and welcome applications from all candidates who meet the role requirements.
Due to working time regulations for young workers, this role may include occasional requirements outside standard office hours that could limit suitability for candidates under 18.
Good access to public transport or be able to drive.
Commitment to safeguarding, equality and health & safety is essential.
Full training and support will be provided.
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
About this employer
Greencroft Bottling is one of the UK’s leading contract wine bottlers, focused on delivering high-quality packaging solutions with a strong emphasis on innovation, service, and attention to detail. The company works closely with wine producers and brand owners to ensure their products are bottled and presented to the highest standards.
Operating at a large scale, Greencroft uses advanced, high-speed production lines to package wine into a variety of formats, including bottles, cans, and bag-in-box. Our capabilities are supported by a dedicated quality assurance approach and industry-leading standards.
The business continues to grow through significant investment, particularly with the development of its “Greencroft Two” facility, which increases capacity and introduces new technology to support future demand and evolving packaging formats.
https://www.greencroftbottling.com/ (opens in new tab)
Disability Confident
A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.
You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
A HR apprenticeship provides a strong foundation for a long-term career in people management. After completion individuals can continue with progression for generalist roles or specialise in employment relations, learning and development or recruitment.
The Company will support you though your apprenticeship without any guarantee that a permanent position will be on offer at the end.
Ask a question
The contact for this apprenticeship is:
DERWENTSIDE COLLEGE
Apprenticeship Recruitment Team
apprenticeships@derwentside.ac.uk
The reference code for this apprenticeship is VAC2000038582.
Apply now
Closes in 12 days (Sunday 5 July 2026 at 11:59pm)