Apprentice Lead Adult Care Worker Level 3
CAREWITHIN LTD
Halifax (HX1 5BA)
Closes in 29 days (Thursday 30 July 2026)
Posted on 30 June 2026
Contents
Summary
We are looking for a motivated and enthusiastic apprentice who is interested in developing a career within health and social care while gaining valuable experience in both office administration and care support. This role combines practical health and social care knowledge with administrative and customer service responsibilities.
- Wage
-
£15,600 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Lead adult care worker (level 3)
- Hours
-
09:00 to 17:00.
Monday - Friday / occasional weekends.
37 hours 30 minutes a week
- Start date
-
Saturday 1 August 2026
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Health and Social Care Support
- Support service users with daily living tasks in line with their care plans.
- Promote dignity, independence, privacy, choice, and respect.
- Assist with personal care, meal preparation, mobility, and wellbeing support where required.
- Observe and report any changes in service users’ health, mood, or presentation.
- Follow safeguarding, infection control, health and safety, and confidentiality procedures.
Office and Administration Support
- Answer phone calls and respond to emails professionally.
- Welcome visitors, staff, service users, families, and professionals.
- Maintain accurate records on office and care management systems.
- Support with filing, scanning, printing, letters, forms, and reports.
- Assist with care planning paperwork and service user documentation
Care Coordination and Compliance
- Support with rotas, visit changes, staff communication, and daily updates.
Help monitor care notes, medication records, alerts, training records, and compliance documents. - Report concerns, incidents, complaints, or safeguarding matters promptly.
Support with recruitment, interview arrangements, onboarding, and staff records.
Customer Service and Communication
- Communicate respectfully and compassionately with service users, families, carers, and professionals.
Build positive working relationships with colleagues and external partners. - Escalate concerns appropriately to the office or management team.
Learning and Development
- Attend apprenticeship training and complete coursework within agreed timescales.
- Take part in supervision, reviews, competency checks, and workplace learning.
- Develop knowledge of CQC standards, safeguarding, person-centred care, and office procedures.
Where you'll work
36 Gibbet Street
Halifax
HX1 5BA
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
CALDERDALE COLLEGE
Training course
Lead adult care worker (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Support individuals they are working with according to their personal care/support plan
- Take the initiative when working outside normal duties and responsibilities
- Recognise and access help when not confident or skilled in any aspect of the role that they are undertaking
- Implement/facilitate the specialist assessment of social, physical, emotional and spiritual needs of individuals with cognitive, sensory and physical impairments
- Contribute to the development and ongoing review of care/support plans for the individuals they support
- Provide individuals with information to enable them to exercise choice on how they are supported
- Encourage individuals to actively participate in the way their care and support is delivered
- Ensure that individuals know what they are agreeing to regarding the way in which they are supported
- Lead and support colleagues to understand how to establish informed consent when providing care and support
- Guide, mentor and contribute to the development of colleagues in the execution of their duties and responsibilities
- Demonstrate dignity in their working role with individuals they support, their families, carers and other professionals
- Support others to understand the importance of equality, diversity and inclusion in social care
- Exhibit empathy for individuals they support, i.e. understanding and compassion
- Exhibit courage in supporting individuals in ways that may challenge their own cultural and belief systems
- Demonstrate and promote to other workers excellent communication skills including confirmation of understanding to individuals, their families, carers and professionals
- Use and facilitate methods of communication preferred by the individual they support according to the individual’s language, cultural and sensory needs, wishes and preferences
- Take the initiative and reduce environmental barriers to communication
- Demonstrate and ensure that records and reports are written clearly and concisely
- Lead and support others to keep information safe, preserve confidentiality in accordance with agreed ways of working
- Support others, to recognise and respond to potential signs of abuse according to agreed ways of working
- Work in partnership with external agencies to respond to concerns of abuse
- Lead and support others to address conflicts or dilemmas that may arise between an individual’s rights and duty of care
- Recognise, report, respond to and record unsafe practices and encourage others to do so
- Lead and mentor others where appropriate to promote the wellbeing of the individuals they support
- Demonstrate the management of the reduction of infection, including use of best practice in hand hygiene
- Promote healthy eating and wellbeing by supporting individuals to have access to fluids, food and nutrition
- Carry out fire safety procedures and manage others to do so
- Develop risk assessments and use in a person centred way to support individuals safely including moving and assisting people and objects
- Manage, monitor, report and respond to changes in the health and wellbeing of the individuals they support
- Take the initiative to identify and form professional relationships with other people and organisations
- Demonstrate, manage and support self and others to work within safe, clear professional boundaries
- Take the initiative to evaluate and improve own skills and knowledge through reflective practice, supervision, feedback and learning opportunities
- Demonstrate continuous professional development
- Carry out research relevant to individuals’ support needs and share with others
- Demonstrate where necessary mentoring and supervision to others in the workplace
- Demonstrate good team/partnership working skills
- Demonstrate their contribution to robust recruitment and induction processes
Training schedule
Requirements
Desirable qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Team working
- Initiative
- Non judgemental
- Patience
- Enthusiastic
- Willingness to learn
- Compassionate
About this employer
SureCare Calderdale and Kirklees is a domiciliary and community-based care provider delivering personal and support services to adults.
The organisation focuses on promoting independence, dignity, and person-centered care for vulnerable and elderly individuals across the local area.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
To be discussed on completion of the apprenticeship.
Ask a question
The contact for this apprenticeship is:
CALDERDALE COLLEGE
Madeline Oxby
Madeline.Oxby@calderdale.ac.uk
The reference code for this apprenticeship is VAC2000038529.
Apply now
Closes in 29 days (Thursday 30 July 2026)
After signing in, you’ll apply for this apprenticeship on the company's website.