Business Administration Apprentice

Rochdale Metropolitan Borough Council

Rochdale (OL12 0EL)

Closes in 29 days (Wednesday 22 July 2026 at 11:59pm)

Posted on 22 June 2026

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Summary

An exciting opportunity to join All Saints' CE Primary School as a Business Administration Apprentice, working within the school reception and administration team while completing a Level 3 Business Administration Apprenticeship.

• Wage:

  £15,392 to £24,454.04, depending on your age

  National Minimum Wage

  Minimum wage rates (opens in new tab)

• Training course: Business administrator (level 3)
• Hours: Term Time Only (TTO). Monday – Friday. Hours to be confirmed at interview.

  37 hours a week

• Start date:

  Monday 27 July 2026

• Duration:

  1 year 6 months

• Positions available:

  1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Working within the school office, you will provide administrative support and act as one of the first points of contact for parents, visitors, pupils and staff. This role requires a confident and professional individual who enjoys working with people and can remain calm and organised in a busy school environment.

Key Responsibilities

• Providing a professional and welcoming reception service for parents, visitors and pupils
• Answering and directing telephone calls
• Responding to emails and general enquiries
• Maintaining pupil records and school databases
• Assisting with attendance administration and reporting
• Supporting the distribution of school communications and newsletters
• Processing forms, correspondence and general school documentation
• Managing visitor sign-in procedures and safeguarding processes
• Supporting school events and administrative projects
• Filing, scanning and maintaining accurate records
• Using a range of IT systems and Microsoft Office applications
• Assisting the wider administration team with day-to-day office duties

The successful candidate will be expected to communicate confidently with parents and visitors while maintaining confidentiality and professionalism at all times.

Where you'll work

Maud Street
Rochdale
OL12 0EL

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

ROCHDALE TRAINING ASSOCIATION LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

You will complete the Business Administration Level 3 Apprenticeship.

Training will include:

• Business administration principles and practices
• Customer service and professional communication
• Data management and record keeping
• Microsoft Office and school management systems
• Time management and organisational skills
• Safeguarding awareness
• Functional Skills in Maths and English (if required)
• End Point Assessment  

Requirements

Essential qualifications

GCSE in:

• English (grade 4)
• Maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Administrative skills

About this employer

All Saints' CE Primary School is a welcoming and inclusive school committed to providing a safe, nurturing and inspiring environment where children can achieve their full potential. The school prides itself on fostering strong relationships with pupils, parents, staff and the wider community, ensuring that every child receives the support they need to succeed.

This apprenticeship offers an excellent opportunity to gain valuable experience within a busy school office and reception environment. You will become a key member of the administration team, helping to provide a professional and friendly front-of-house service while developing the skills and knowledge required to achieve a Level 3 Business Administration Apprenticeship.

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

Permanent administration opportunities within education

Progression into School Administration Officer or Receptionist roles

Further professional development within school business support functions

Opportunity to gain valuable experience within the education sector

Full-time employment?

Potential opportunities may be available following successful completion of the apprenticeship.

Progression Opportunities Identified?

Yes – school administration and business support pathways.

Ask a question

The contact for this apprenticeship is:

ROCHDALE TRAINING ASSOCIATION LIMITED

Jacob Evans

jevans@rochdaletraining.co.uk

01706631417

The reference code for this apprenticeship is VAC2000038511.

Apply now

Closes in 29 days (Wednesday 22 July 2026 at 11:59pm)