Administrator Apprentice
Wellington Medical Centre
Wellington (TA21 8BD)
Closes in 20 days (Monday 13 July 2026 at 11:59pm)
Posted on 22 June 2026
Contents
Summary
In this varied and engaging role, you will support the smooth running of the medical centre by providing essential administrative support, processing patient information, and helping to ensure the efficient delivery of services. Working as part of a friendly and professional team, you'll develop key skills in a fast-paced healthcare setting.
- Wage
-
£15,392 to £24,454.04, depending on your age
National Minimum Wage
- Training course
- Business administrator (level 3)
- Hours
-
Monday - Friday, hours to be confirmed.
37 hours a week
- Start date
-
Tuesday 27 October 2026
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
As a Business Administration Apprentice in our busy medical centre, you’ll play a vital role in supporting day-to-day operations.
You’ll gain experience processing patient records, contacting patients by telephone, booking appointments, and managing task lists.
You’ll also develop key skills using office systems, IT equipment, and producing professional correspondence and documents in a healthcare environment.
Where you'll work
Wellington Medical Centre
Mantle Street
Wellington
TA21 8BD
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
UNIVERSITY CENTRE SOMERSET COLLEGE GROUP
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Requirements
Essential qualifications
GCSE in:
- English (grade 4/C or above)
- Maths (grade 4/C or above)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Organisation skills
- Customer care skills
- Administrative skills
- Non judgemental
- Reliable
- Empathetic
- Willingness to learn
- Confidentiality
Other requirements
You'll be working in a fast-paced environment where teamwork and compassion are key.
About this employer
Wellington Medical Centre is a dynamic and thriving teaching practice with a patient list of just over 22,500 patients. It sits within the Taunton Deane West Primary Care Network (PCN) and has a mixed demographic and varied rurality. It has a strong partnership; 10 GP partners, 6 salaried GPs and a retained GP, who work alongside a varied and talented multidisciplinary team. This includes pharmacists, pharmacy technicians, paramedics, advanced care practitioners, advanced nurse practitioners, adult mental health workers, health and wellbeing coaches and MSK practitioners. We are committed to learning and development and have a half day closure every month for a full team CPD afternoon. Wellington Medical Centre is situated in Wellington Town Centre in a new, purpose-built building with modern and spacious consulting space and parking. We are proud to serve our community and deliver high quality and evidence based care while encouraging staff development.
https://tauntondeanewestpcn.gpweb.org.uk/wellington-medical-centre (opens in new tab)
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
Potential employment and progression in patient services or wider roles within the medical centre.
Ask a question
The contact for this apprenticeship is:
UNIVERSITY CENTRE SOMERSET COLLEGE GROUP
The reference code for this apprenticeship is VAC2000038496.
Apply now
Closes in 20 days (Monday 13 July 2026 at 11:59pm)