Estates Administration Apprentice
THE AUCKLAND PROJECT
Bishop Auckland (DL14 7JF)
Closes in 6 days (Monday 29 June 2026)
Posted on 22 June 2026
Contents
Summary
The Auckland Project has an exciting role for an Estates Administration Apprentice that will help support the Estates Team. The post holder will assist to ensure that the department has exceptional administrative support, enabling the delivery of excellent customer service, value for money and adherence to compliance standards.
- Wage
-
£15,600 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
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Monday - Friday 9am - 5pm, some occasional weekend work may be required.
37 hours 30 minutes a week
- Start date
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Saturday 1 August 2026
- Duration
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1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Key Responsibilities and Tasks:
The post-holder is responsible for the following key deliverables and accountabilities:
- Provide general admin support to the team
- Assisting with the administration of compliance systems and paperwork
- Administering key estate processes issue log, compliance tracker, machine and vehicle maintenance
- Managing various departmental emails
- Raising purchase orders
- Assistance coordinating contractors, tenants and internal departments with regular planned and any unplanned maintenance
- Maintain an electronic and paper filing system
- Organising and scheduling meetings
- Maintain service help desk for the estate
- General clerical tasks
- Work towards completion of apprenticeship qualification
- Develop knowledge of administrative processes and systems
- Gain understanding of organisational policies, including confidentiality and data protection
- Handling enquiries by email, phone or in person
Where you'll work
58 Kingsway
Bishop Auckland
DL14 7JF
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
BISHOP AUCKLAND COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Business Administrator Level 3.
6-hours per week will be designated to off the job training which will include time to complete college work.
Requirements
Essential qualifications
GCSE in:
- English (grade 9-4 / A*-C / Level 2)
- Maths (grade 9-4 / A*-C / Level 2)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Team working
- Willingness to learn
- enthusiastic approach
- Maintain confidentiality
- Highly motivated and flexible
- Ability to follow procedures
About this employer
The Auckland Project
At the heart of our sites is Auckland Palace, the home of the Prince Bishops of Durham and the historic seat of faith and power in the North of England. The experience across our sites is deeply linked to those two themes and are repeated throughout the Palace and its gardens, the Faith Museum and the Mining Art and Spanish Galleries.
The collection of our venues, spaces and places invites conversations about belonging, faith, loss, sacrifice, community, love and creativity. We would like our visitors to explore and to discover things about our town, our country and their own lives.
We want to create encounters – and need your help to do so.
The Estates Team are responsible for all properties within the Auckland Project these include unique and historical venues such as Auckland Palace, Spanish Gallery, Mining Art Gallery and the Auckland Tower among many others. Whilst this is predominantly an administration role each day will be different and bring new challenges and opportunities to learn. This will be a pivotal role to the functional support within the team.
http://www.aucklandproject.org (opens in new tab)
Company benefits
30 days annual leave, pension contribution, free parking, access to staff discounts and local benefits, free unlimited access to our attractions for you and your family (restrictions apply), free access to our staff welfare programme.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
To be discussed at interview.
Ask a question
The contact for this apprenticeship is:
BISHOP AUCKLAND COLLEGE
David Brough
david.brough@bacoll.ac.uk
01388 743164
The reference code for this apprenticeship is VAC2000038446.
Apply now
Closes in 6 days (Monday 29 June 2026)
After signing in, you’ll apply for this apprenticeship on the company's website.