Apprentice ICT Technician
Christ The King College
Newport (PO30 5QT)
Closes in 7 days (Monday 6 July 2026)
Posted on 29 June 2026
Contents
Summary
Kickstart your IT career with Christ the King College as an Apprentice ICT Technician. Gain hands-on experience supporting technology in a busy educational environment while earning a recognised Level 3 Information Communications Technician qualification.
- Wage
-
Competitive
Competitive wage offered
Minimum wage rates (opens in new tab)
£8 per hour (or NMW/Apprenticeship Rate depending on age)
- Training course
- Information communications technician (level 3)
- Hours
-
TTO Plus - Term time only plus weeks.
Hours per week - 32.5.
Weeks per year 44.85.
Contract type - Part Time.
Exact days and times to be confirmed.
32 hours 30 minutes a week
- Start date
-
Wednesday 5 August 2026
- Duration
-
1 year 5 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- User Support: Provide friendly 1st line IT support to both staff and students, ensuring all technical requests are logged accurately within our Helpdesk System
- Hardware Maintenance: Assist with setting up new machines, swapping faulty devices, basic fault-finding, and performing regular maintenance to ensure all computer equipment runs smoothly
- Event & AV Support: Support the college's audiovisual systems, helping to resolve issues with projectors, interactive televisions, and whiteboards, as well as assisting with tech setups for school events such as open and parents' evenings
- Asset Management: Assist in keeping an accurate equipment register of all valuable ICT resources, including carrying out portable appliance testing (PAT) and security marking
- Compliance & Safety: Ensure systems and software are implemented in line with the College's IT policy, and remain aware of and advise your line manager on all Health and Safety matters relating to IT
Where you'll work
Wellington Road
Newport
PO30 5QT
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
GINGER NUT MEDIA LIMITED
Training course
Information communications technician (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Interpret and prioritise internal or external customer's requirements in line with organisation's policy
- Apply the appropriate tools and techniques to undertake fault finding and rectification
- apply Continuous Professional Development to support necessary business output and technical developments
- Operate safely and securely across platforms and responsibilities maintaining the security of personal data of internal and external stakeholders
- Communicate with all levels of stakeholders, keeping them informed of progress and managing escalation where appropriate
- Develop and maintain effective working relationships with colleagues, customers and other relevant stakeholders
- Manage and prioritise the allocated workload effectively making best use of time and resources
- Complete documentation relevant to the task and escalate where appropriate
- Install or undertake basic software upgrades,either physically or remotely
- Establish and diagnose the extent of the IT support task, in line with the organisation's policies and Service Level Agreements
- Provide remote/F2F support to resolve customer requirements
- Maintain a safe working environment for own personal safety and others in line with Health & Safety appropriate to the task
- Identify and scope the best solution informed by the system data associated with the task
- Test and evaluate the system's performance and compliance with customer requirements.
- Escalate non routine problems in line with procedures
- Use basic scripting to execute the relevant tasks for example PowerShell, Linux
- Carry out routine maintenance across systems, (such as IT, Communications), ensuring organisational compliance at all times
- Apply the necessary security, in line with access and/or encryption requirements
- Use a range of Cabling or Connectors equipment in line with technical requirements for example physically or remotely
- Test and evaluate network environments
- Monitor performance and usage of a network
- Deploy applications on a network
- Set up storage and data access for staff
- Apply necessary security measures, in line with access requirements to a network
- Carry out routine maintenance across network systems, ensuring organisational compliance
- Monitor network-related workloads including DNS and firewalls
- Install or undertake basic upgrades, either physically or remotely
- Establish digital communication or telecommunications systems through, for example cabling and connecting equipment.
- Identify a range of tools and or diagnostic equipment, for example, Hardware or Software components, to resolve Communications or Telecommunications requirements.
- Undertake basic telecommunications activities, in response to an allocated task, designated responsibilities, instructions or customer’s requirements.
- Use information necessary to identify operational issues and rectify or escalate accordingly in line with policy
- Interpret and prioritise internal or external customer's requirements in line with organisation's policy
- Apply the appropriate tools and techniques to undertake fault finding and rectification
- apply Continuous Professional Development to support necessary business output and technical developments
- Operate safely and securely across platforms and responsibilities maintaining the security of personal data of internal and external stakeholders
- Communicate with all levels of stakeholders, keeping them informed of progress and managing escalation where appropriate
- Develop and maintain effective working relationships with colleagues, customers and other relevant stakeholders
- Manage and prioritise the allocated workload effectively making best use of time and resources
- Complete documentation relevant to the task and escalate where appropriate
- Install or undertake basic software upgrades,either physically or remotely
- Establish and diagnose the extent of the IT support task, in line with the organisation's policies and Service Level Agreements
- Provide remote/F2F support to resolve customer requirements
- Maintain a safe working environment for own personal safety and others in line with Health & Safety appropriate to the task
Training schedule
More training information
- Ginger Nut’s delivery is based on a remote, blended model of one-to-one tutor sessions every 4 weeks, group sessions, webinars, online courses, video, and additional support where required
- Apprentices are allocated a tutor to guide them through the training, conduct regular meetings and prepare for End Point Assessment
- Our tutors are industry experts with relevant industry experience in addition to teaching and coaching expertise
- To support learning, we utilise online resources mapped to the apprenticeship and all learners are given access to LinkedIn
- Learning, and other bespoke channels designed to support their apprenticeship
Requirements
Essential qualifications
GCSE in:
- Any Subject (grade Grade 4-9)
- Any Subject (grade Grade 4-9)
- Any Subject (grade Grade 4-9)
- English (grade Grade 4-9)
- Maths (grade Grade 4-9)
Desirable qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Honesty and integrity
- Desire to learn
- Support the college ethos
- Friendly and supportive
- Good interpersonal skills
- Works well under pressure
- Works to high standards
- Verbal and written skills
Other requirements
The successful applicants will be expected to undertake enhanced DBS checks and Social Media/Internet searches.
Please be aware that we can only accept applications from overseas candidates who have the Right to Work in the UK.
About this employer
Christ the King College is a joint Church of England and Catholic College on the Isle of Wight, providing a Christian education underpinned by Gospel values and reflecting both Church of England and Catholic traditions. It operates under the auspices of both the Church of England and Catholic Dioceses of Portsmouth. The school has over 1,100 students on roll, including a Sixth Form College of about 200 students. It is a well-established comprehensive school, which is well supported by parents and highly respected in the community.
https://www.christthekingcollege.co.uk/ (opens in new tab)
Company benefits
- LGPS Pension Scheme
- Staff Benefit Package
- Fully funded Level 3 Qualification
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
There is a possibility of a permanent role as IT Technician after completing the training. This can then also lead to progression to Senior IT Technician.
Ask a question
The contact for this apprenticeship is:
GINGER NUT MEDIA LIMITED
The reference code for this apprenticeship is VAC2000038386.
Apply now
Closes in 7 days (Monday 6 July 2026)
After signing in, you’ll apply for this apprenticeship on the company's website.