Apprentice Care Support Worker

The London Borough of Barking and Dagenham

Dagenham (RM10 7SE)

Closes in 14 days (Tuesday 7 July 2026)

Posted on 22 June 2026

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Summary

Support adults with learning disabilities and autism as a Health and Social Care Apprentice, developing practical care skills in day centres and community settings. You will deliver person centred support, assist with daily living and activities, and complete a Level 2 Adult Care Worker programme while gaining valuable experience.

• Wage:

  £27,008 a year

  Minimum wage rates (opens in new tab)

  Apprentices are paid the London Living Wage.

• Training course: Adult care worker (level 2)
• Hours: Monday - Friday, 9.00am - 5.00pm, may involve some evening work on occasion.

  35 hours a week

• Start date:

  Tuesday 1 September 2026

• Duration:

  1 year 6 months

• Positions available:

  1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

• Work towards building knowledge of learning disabilities and associated conditions
• To uphold the dignity and respect of individual service users through positive behaviour support and encouragement including when challenging circumstances occur
• To contribute to the development and implementation of TEACCH programmes for service users with Autism
• Undertake monitoring observations of wellbeing or behaviour and share, record the data accurately keeping care plans updated
• To actively work in a person-centred way by developing a professional working relationship with service users in determining how their care and support is delivered whilst they are in receipt of a service and how their wishes, aspirations and outcomes can be supported
• To work with families, carers and other professionals involved in the care and support of individual service users whilst ensuring that record keeping is accurate
• To deliver support with all aspects of personal care support which is based on the needs of the service user and ensures that the highest levels of dignity and respect are maintained
• To communicate effectively with service users using Total Communication methods appropriate to the individual
• Develop a rapport with carers, parents and other individuals connected with the daily living of service users
• To work towards administration of medication in line with policy and procedures. To work towards assisting service users to eat and drink working within guidelines regarding dietary restrictions and specialist diets including Gastronomy peg feeding
• To work as part of a team and develop good working relationship with colleagues including participating in team meetings, a commitment to learning and development, appraisals and supervision
• Update individual plans and information sheets, recording any relevant information as required
• This includes maintaining the stocked items needed for individuals who have higher care needs
• Support service users with a range of domestic tasks such as vacuuming, dishwashing and keeping clean food preparation areas
• To participate in the review process and ensure that outcomes from this are followed through and all necessary paperwork is complete
• To support the development of risk assessments for service users, group activities and ensure that these are understood by all involved

Where you'll work

520 Heathway
Dagenham
RM10 7SE

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

REALISE LEARNING AND EMPLOYMENT LIMITED

Training course

Adult care worker (level 2)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Apply national standards, organisational policies and procedures, codes of conduct and ways of working that apply to own role.
• Follow national legislation, policies and guidance in adult social care settings, relating to health and safety within the scope of own role.
• Consider the human rights of individuals in adult social care settings, in line with organisational policies relating to equity, diversity and inclusion to support an open culture.
• Demonstrate a duty of candour, and duty of care acting in the best interest of individuals to ensure they do not come to harm.
• Apply a person-centred, co-produced approach when developing relationships with individuals to support their health and wellbeing.
• Assist with conducting risk assessments, which focus on positive risk taking, to ensure the safety of yourself and others.
• Apply the principles of positive and proactive care and support for those with lived experience to proactively avoid or reduce escalation, de-escalate, and manage conflict.
• Customise information, advice and guidance to individuals with or without capacity or their representative to make informed, independent choices and decisions.
• Adapt approach to care and support for individuals with lived experience to meet their current and evolving cognitive and physical needs and conditions.
• Recognise and respect how an individuals capacity determines their ability to make informed decisions about their needs.
• Identify and respond to signs and symptoms of changes in the physical and mental capacity, mental health and wellbeing of those with lived experience, and monitor, record and report changes.
• Use appropriate communication methods that are adapted to respond to the needs of individuals, stakeholders and family members in adult social care settings, including verbal, written, non-verbal and digital communication.
• Develop personal resilience and access support to maintain wellbeing of self.
• Use record keeping systems to maintain clear and accurate records of interactions with individuals, and others ensuring security of information and data.
• Apply methods of digital working and communication and new care technologies to support improvements in own work setting.
• Record learning opportunities in line with organisational policies that support lifelong learning and meet the relevant standards.
• Record, use feedback and supervision to improve own practice to identify and support the development of individual goals and career opportunities.
• Contribute and agree to the personal development plan demonstrating support required for new learning goals and reflection on actual practice.
• Monitors safe and effective administration of medicines in accordance with national and organisational policies and the limitations of own role.
• Apply national standards, organisational policies and procedures, codes of conduct and ways of working that apply to own role.
• Follow national legislation, policies and guidance in adult social care settings, relating to health and safety within the scope of own role.
• Consider the human rights of individuals in adult social care settings, in line with organisational policies relating to equity, diversity and inclusion to support an open culture.
• Demonstrate a duty of candour, and duty of care acting in the best interest of individuals to ensure they do not come to harm.
• Apply a person-centred, co-produced approach when developing relationships with individuals to support their health and wellbeing.
• Assist with conducting risk assessments, which focus on positive risk taking, to ensure the safety of yourself and others.
• Apply the principles of positive and proactive care and support for those with lived experience to proactively avoid or reduce escalation, de-escalate, and manage conflict.
• Customise information, advice and guidance to individuals with or without capacity or their representative to make informed, independent choices and decisions.
• Adapt approach to care and support for individuals with lived experience to meet their current and evolving cognitive and physical needs and conditions.
• Recognise and respect how an individuals capacity determines their ability to make informed decisions about their needs.
• Identify and respond to signs and symptoms of changes in the physical and mental capacity, mental health and wellbeing of those with lived experience, and monitor, record and report changes.
• Use appropriate communication methods that are adapted to respond to the needs of individuals, stakeholders and family members in adult social care settings, including verbal, written, non-verbal and digital communication.
• Develop personal resilience and access support to maintain wellbeing of self.
• Use record keeping systems to maintain clear and accurate records of interactions with individuals, and others ensuring security of information and data.
• Apply methods of digital working and communication and new care technologies to support improvements in own work setting.
• Record learning opportunities in line with organisational policies that support lifelong learning and meet the relevant standards.
• Record, use feedback and supervision to improve own practice to identify and support the development of individual goals and career opportunities.
• Contribute and agree to the personal development plan demonstrating support required for new learning goals and reflection on actual practice.
• Monitors safe and effective administration of medicines in accordance with national and organisational policies and the limitations of own role.

Training schedule

• Training will be delivered through a blended model including on-the-job learning, face-to-face workplace teaching, webinars, and one-to-one sessions
• Apprentices will complete online learning and independent tasks, supported by a dedicated trainer who provides regular monthly teaching sessions and progress reviews

More training information

• Apprentices will receive ongoing mentoring, coaching, and guidance, with access to specialist English and maths support if required
• Training includes small group or individual delivery, use of an e-portfolio to track progress, and preparation for end-point assessment, including mock tests and gateway readiness support

Requirements

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Customer care skills
• Problem solving skills
• Team working
• Initiative
• Non judgemental
• Patience
• Physical fitness

Other requirements

• Applicants must be willing to provide personal care and support individuals with complex needs, including those who may display distressed or challenging behaviour
• A satisfactory enhanced DBS check is required
• Applicants must also be residents of the London Borough of Barking and Dagenham

About this employer

Barking & Dagenham is changing. It Starts Here.

Think you know Barking and Dagenham? Think again. While this small corner of east London might have a reputation for needing development, scratch beneath the surface and you’ll find active communities and a place that consistently punches above its weight. The borough is changing – and changing for the better. And It Starts Here.

Yes, the borough has its challenges. But it’s on the cusp of something exciting. With one of the youngest populations in the country, ambitions are high and rightly so. 98% of our schools are rated Good or Outstanding and every year more of our talented teenagers get into Russell Group Universities and hotly sought after apprenticeship schemes.

We have award winning parks, centuries old manor houses full of relics and artifacts you can go and see, and the ruins of one of Anglo-Saxon England's most powerful and wealthiest religious sites. We’re even bringing beavers and white storks to the borough to help re-wild the local landscape and boost biodiversity.

Over the past few years, we’ve been working hard to improve how we deliver services and support our community. From tackling inequality to making sure our services are the best they can be, we’re focused on what matters most to local people.

We’re creating the conditions for people to thrive - so everyone can enjoy a good quality of life, feel proud to call this place home, and be part of something bigger.

#ItStartsHere - with our streets, our schools, our neighbourhoods. And with your application to join our determined team who are passionate about doing what’s best for the future of Barking and Dagenham.

As an Investors in People Gold Award employer, we’re serious about supporting our staff. From flexible working, professional training and career development to well-being initiatives, we want our people to feel valued and supported in everything they do.

https://www.lbbd.gov.uk/ (opens in new tab)

Company benefits

• Flexible working, up to 30 days annual leave and Local Government Pension Scheme
• Access learning and development, travel loans, discounted gym membership and retail, holiday and travel discounts through the Wider Wallet scheme

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

• Successful completion of this apprenticeship and the Level 2 Diploma in Health and Social Care can lead to permanent roles as a qualified care worker in regulated settings
• There are also opportunities to progress onto higher‑level apprenticeships and develop a long-term career in the wider adult social care

Ask a question

The contact for this apprenticeship is:

The London Borough of Barking and Dagenham

Zachary Selvon

Zachary.Selvon@lbbd.gov.uk

The reference code for this apprenticeship is VAC2000038377.

Apply now

Closes in 14 days (Tuesday 7 July 2026)

After signing in, you’ll apply for this apprenticeship on the company's website.