Business Admin Apprentice

VIAMASTER TRANSPORT LIMITED

West Yorkshire (WF10 5PZ)

Closes in 12 days (Wednesday 1 July 2026 at 11:59pm)

Posted on 19 June 2026

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Summary

Develop your career in the transport and logistics industry with a hands-on apprenticeship combining practical experience and professional development. As an administrator, you'll play a vital role in supporting training operations, ensuring smooth scheduling, accurate record-keeping, and excellent customer service.

Wage

£16,640 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Minimum wage rates (opens in new tab)

Pay reviewed every 3 months 

Training course
Business administrator (level 3)
Hours
Monday - Friday, 08:00 - 16:30.

40 hours a week

Start date

Saturday 1 August 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Marketing
  • Book in training
  • Taking payment
  • Servicing stakeholder accounts
  • Ensure paperwork is compliant
  • Answering and making phone calls
  • Responding to email enquiries
  • Creating trainer supporting documents
  • Preparing classroom paperwork
  • Meeting and greeting learners
  • Supporting trainers with general admin duties
  • Photocopying, scanning, laminating, shredding, filing
  • Dealing with the DVSA and different awarding bodies
  • Using our CRM to book in customers and track training including other systems relating to courses

Where you'll work

Europort Distribution Centre
Altofts Lane
Castleford
West Yorkshire
WF10 5PZ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

HEART OF YORKSHIRE EDUCATION GROUP

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

  • The Level 3 Business Administrator Apprenticeship is delivered on MIS Teams bi-weekly
  • The apprentice will also be assigned an assessor who will support and guide the apprentice through their apprenticeship

Requirements

Desirable qualifications

GCSE in:

  • English (grade 4)
  • Maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Attention to detail
  • Customer care skills
  • Administrative skills
  • Initiative

Other requirements

Working in the transport sector in a working yard

About this employer

Why Viamaster Transport? We’re a leading provider in transport and logistics training, offering a friendly, professional environment where your career can thrive. This is your chance to build a future in a growing industry with endless opportunities

https://www.viamaster.co.uk/ (opens in new tab)

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

  • Opportunity to become a permanent member of staff

Ask a question

The contact for this apprenticeship is:

HEART OF YORKSHIRE EDUCATION GROUP

Lizzi

Lizzi@viamastertraining.co.uk

The reference code for this apprenticeship is VAC2000038180.

Apply now

Closes in 12 days (Wednesday 1 July 2026 at 11:59pm)