HR Apprentice (Milbank LLP)

Milbank LLP

London (EC2M 2AT)

Closes on Sunday 26 July 2026

Posted on 18 June 2026


Summary

This role provides essential administrative support to the London HR team, acting as a first point of contact for HR queries and ensuring smooth delivery of core processes across the employee lifecycle.

Training course
HR support (level 3)
Hours
Monday to Friday, 9.30am- 5.30 pm

35 hours a week

Start date

Monday 7 September 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

This role focuses on coordinating onboarding and probation processes, maintaining HR systems and records, and supporting day-to-day HR operations with accuracy and efficiency.

To provide pro-active administrative support to the team, including but not limited to:

  • Liaising with line manager on the timely co-ordination for all staff of mid and end of probation meetings and the issuing of appropriate documentation
  • Preparing HR correspondence, using DocuSign where appropriate e.g. probation completion letters and reference requests
  • In conjunction with the HR Coordinators and HR Advisor, organising the Insights programme for work experience students
  • Uploading headshots to Workday and HR pages on the intranet
  • Running Workday reports: weekly headcount report; weekly contact details report and ad hoc reports
  • Monthly updates to organisational charts, including New Starter tab on intranet
  • Prepare Induction schedules for new joiners and arranging buddies and supervising partners
  • Assisting Senior HR Manager and HR Advisor with various HR audits, including medical questionnaires in NetDocs
  • E-filing including creating new staff files
  • Saving completed medical questionnaires from new starters in the relevant employee NetDocs folder
  • Scanning and shredding physical employee files
  • Ordering staff gifts, new baby hampers, flowers, etc.
  • Preparing invoices for payments and completing invoice tracker
  • Managing the HR inbox and directing emails to the appropriate team members
  • May be required to support both the recruitment and professional development teams during busy periods
  • Ad hoc project work as required

Where you'll work

100 Liverpool Street
London
EC2M 2AT

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

BPP PROFESSIONAL EDUCATION LIMITED

Training course

HR support (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.
  • Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.
  • Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.
  • Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.
  • Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.
  • Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.
  • Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.

Training schedule

BPP apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace.

Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.

Requirements

Essential qualifications

GCSE in:

5 GCSEs including English and maths (grade 5 or higher)

A Level in:

Preferred Subjects - Business/Psychology/Sociology (grade Minimum Grade C or equivalent)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Team working
  • Numerical skills
  • Word and Excel
  • Interpersonal skills
  • Written communication skills
  • Able to meet deadlines
  • Proactive
  • Self-motivated mindset
  • Adaptability
  • Willingness to learn

Other requirements

  • Confidentiality and discretion when handling sensitive information
  • Commitment to delivering a high level of service

 

About this employer

Milbank LLP is a leading international law firm providing innovative legal solutions for more than 150 years, to a client base spanning the both public and private sectors, including governments, state-owned enterprises, sovereign wealth funds, export credit agencies, development banks and multilateral institutions, as well as private companies, lending institutions, private equity firms, hedge funds, institutional investors and financial institutions located around the globe who seek guidance on their most important and complex matters.

Milbank’s 1,000+ lawyers (including 229 partners) and over 1300 business service professionals are headquartered in New York and 10 other offices across the US, Europe and Asia, Milbank is the market-leader across multiple disciplines and practice areas, including Financial Restructuring, Project, Energy & Infrastructure Finance, Transportation and Space, Leveraged Finance, Alternative Investments, Corporate Finance and Securities, Corporate/M&A, Real Estate, Intellectual Property, IT & Outsourcing, Litigation and Arbitration, Tax and Executive Compensation, and Benefits.

 

Milbank London has around 360 staff comprising of 250 lawyers (including 46 Partners) and is now Milbank’s second biggest office.

At Milbank LLP we are committed to treating all our people fairly and with dignity and respect. We recruit and develop our people based on their experience, abilities and qualifications, without regard to age, disability, gender reassignment, marriage/civil partnership, pregnancy/maternity, ethnicity, religion/belief, gender, sexual orientation or socio-economic background.

Company benefits

  • Range of employee benefits and pension scheme available

Disability Confident

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

  • This will be a temporary role- 18 month contract

Ask a question

The contact for this apprenticeship is:

BPP PROFESSIONAL EDUCATION LIMITED

The reference code for this apprenticeship is VAC2000037946.

Apply now

Closes on Sunday 26 July 2026

After signing in, you’ll apply for this apprenticeship on the company's website.