Project Support Administrator Apprentice

TAUNTON TOWN COUNCIL

TAUNTON (TA1 1HE)

Closes in 16 days (Sunday 5 July 2026 at 11:59pm)

Posted on 19 June 2026

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Summary

This apprenticeship offers an exciting opportunity to develop skills in business administration and project management. You will support the Projects Team with a range of administrative and coordination tasks, helping to ensure projects are well organised, accurately documented and effectively communicated.

Wage

£15,392 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Minimum wage rates (opens in new tab)

Training course
Business administrator (level 3)
Hours
Monday to Friday 9am to 5pm (4.30pm finish on a Friday), including 1-day per week for day release for college

37 hours a week

Start date

Tuesday 27 October 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Are you organised, curious, and keen to start your career in business admin and project work? This is a fantastic opportunity to join a busy Projects Team as a Project Support Apprentice.

You’ll gain hands-on experience supporting real projects that make a difference in your local community - helping improve services, organise activities, and support developments across the area.

A willingness to learn, and a positive attitude is key!

What You’ll Be Doing:

As an apprentice, you’ll learn how to:

  • Support projects from start to finish, helping keep everything on track
  • Help different Council teams improve services and deliver new ideas
  • Keep project information organised and up to date
  • Collect and present information to support project updates
  • Create emails, reports, and presentations
  • Work with a variety of people, including colleagues, suppliers, and contractors
  • Help organise meetings (including agendas and taking notes)
  • Track actions to make sure tasks are completed
  • Assist with basic finance tasks, like raising purchase orders
  • Attend local site visits (in Taunton) for ongoing projects
  • Manage your time and prioritise tasks effectively

We’d love to hear from you if you are:

  • Organised and good at managing your time
  • A clear communicator (written and verbal)
  • Comfortable using basic IT (e.g. email, Word, Excel or willing to learn)
  • Interested in how projects work
  • Reliable and willing to learn new skills
  • Able to work well with others

What You’ll Gain:

  • A recognised apprenticeship qualification
  • Real-world experience in project work and administration
  • Training and support to help you grow your skills
  • The chance to build confidence working in a professional environment
  • Opportunities to attend training and develop your career

Our Values:

We expect all our staff to demonstrate our PACT values:

Promote Respect always, Ambitious and Accountable,
Compassionate and Trustworthy

Additional Information:

  • Some flexibility may be required, including occasional evenings or weekends
  • You’ll be supported throughout your apprenticeship with training and development opportunities

Why Apply?

This is a great first step into a career in project management, administration, or local government - giving you valuable skills that you can use in many future roles

Where you'll work

THE DEANE HOUSE
BELVEDERE ROAD
TAUNTON
TA1 1HE

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

UNIVERSITY CENTRE SOMERSET COLLEGE GROUP

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

Business Administrator Level 3.

Requirements

Desirable qualifications

GCSE in:

  • English (grade 4/C or above)
  • Maths (grade 4/C or above)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Presentation skills
  • Administrative skills
  • Logical
  • Team working
  • Creative
  • Initiative

About this employer

Taunton Town Council is the parish council for Taunton. We look after local services such as open spaces, parks, public toilets, events and small grants, and we work with partners to improve the town. We are based at Deane House, Belvedere Road, Taunton and at our depot at Cornishway North, Taunton.

https://www.taunton-tc.gov.uk/ (opens in new tab)

Company benefits

  • Employee Benefits Platform
  • Employee Assistance Programme
  • L&D incl. teambuilding
  • Local Government Pension Scheme
  • Recognition Scheme
  • 25–30 days holiday (service-based)
  • Car park access
  • Volunteering leave
  • Sick pay

Disability Confident

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

Career progression opportunities may be available, subject to the apprentice applying for and being successful in the organisation’s recruitment process for relevant vacancies.

Ask a question

The contact for this apprenticeship is:

UNIVERSITY CENTRE SOMERSET COLLEGE GROUP

The reference code for this apprenticeship is VAC2000037927.

Apply now

Closes in 16 days (Sunday 5 July 2026 at 11:59pm)