HR Apprentice
MCCARTHY & STONE RETIREMENT LIFESTYLES LIMITED
Dorset (BH8 8AQ)
Closes in 23 days (Friday 10 July 2026 at 11:59pm)
Posted on 17 June 2026
Contents
Summary
The apprentice will gain hands-on experience and develop foundational HR knowledge, skills, and behaviours to support a successful career in Human Resources. The role will provide practical experience across a wide range of HR activities.
- Wage
-
£24,000 a year
- Training course
- HR support (level 3)
- Hours
-
Monday - Friday, 9.00am - 5.00pm with 30 minutes lunch break.
37 hours 30 minutes a week
- Start date
-
Tuesday 1 September 2026
- Duration
-
1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Key Responsibilities
- Provide administrative support to the People Team across all areas of HR activity
- Support the employee lifecycle process including onboarding, induction, contract generation, changes to employment, and offboarding
- Maintain accurate employee records and HR systems, ensuring data is up to date and compliant with GDPR requirements
- Assist with recruitment activities including scheduling interviews, liaising with candidates, posting vacancies, and preparing recruitment documentation
- Support the coordination of learning and development activities, training sessions, and apprenticeship administration
- Assist with preparing HR letters, reports, and documentation
- Respond to first-line HR queries from employees and managers, escalating where appropriate
- Support employee engagement initiatives, wellbeing activities, and internal communications
- Assist with monitoring mandatory training and compliance requirements
- Support the People SLT and wider team with relevant projects and continuous improvement initiatives
Where you'll work
Fourth Floor
100 Holdenhurst Road
Bournemouth
Dorset
BH8 8AQ
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
DERBY BUSINESS COLLEGE LIMITED
Training course
HR support (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.
- Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.
- Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.
- Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.
- Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.
- Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.
- Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.
Training schedule
- In addition to gaining practical experience in the role, you will also attain an NVQ Level 3 HR qualification which will help start your career and give you an insight into the businesses processes and procedures
- Our training is all completed remotely via teams with a development coach who will be available for support 24/7 and will arrange weekly/fortnightly meetings with you
- You receive 20% off-the-job training during this apprenticeship which is included in your weekly working hours
More training information
- DBC Training are a multi award-winning employment and skills training provider
- We offer high-quality employer solutions to improve productivity and learner solutions to support individuals to fulfil their potential
https://dbc-training.co.uk/
Requirements
Essential qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Analytical skills
- Logical
- Team working
- Initiative
About this employer
McCarthy & Stone is one of the UK’s leading retirement living developers and managers, specialising in housing for older people. Founded in 1977, the company designs, builds, and manages retirement communities across the country, offering a range of apartments and services for people aged 55 and over.
Its developments are designed to support independent living while providing added security, convenience, and opportunities for social interaction. Many communities include features such as communal lounges, landscaped gardens, on-site managers, and optional care and support services. McCarthy & Stone aims to help older adults maintain their independence and enjoy an active lifestyle in a safe and welcoming environment.
https://www.mccarthyandstone.co.uk/ (opens in new tab)
Company benefits
- Pension
- Virtual GP Assistance
- Employee Assistance Program
- Cycle to work scheme
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
- While there is no guarantee of a permanent role at the end of the apprenticeship, we hope that successful completion will provide opportunities to apply for suitable vacancies within the People/HR team or other areas of the business
- The apprenticeship is designed to provide valuable skills, knowledge, and experience that can support future career development both within McCarthy & Stone and beyond
Ask a question
The contact for this apprenticeship is:
DERBY BUSINESS COLLEGE LIMITED
Catherine
cat@dbc-training.co.uk
The reference code for this apprenticeship is VAC2000037771.
Apply now
Closes in 23 days (Friday 10 July 2026 at 11:59pm)