Apprentice Service and Repair Engineer

Healthcare 21

BASINGSTOKE (RG24 8PZ)

Closes in 20 days (Tuesday 7 July 2026 at 11:59pm)

Posted on 17 June 2026

Print

Contents

Summary

Healthcare 21 is seeking an Apprentice Repair & Service Support Engineer to support the growing service and repair functions across the business. This role is based in our Basingstoke Service Centre working alongside our in house Technician and Field Engineers. Learning and developing the skills required to become a  Workshop Engineer. This is blended with college attendance to provide full apprenticeship programme.

Wage

£16,640 to £26,436.80, depending on your age

National Minimum Wage

Minimum wage rates (opens in new tab)

Annual Starting Salary  - Over 21 years - £26,500

Under 21 years – £22,568

Training course
Engineering fitter (level 3)
Hours
Typical working hours are Monday to Friday, although flexibility may occasionally be required to support business needs. Shifts to be confirmed.

40 hours a week

Start date

Monday 14 September 2026

Duration

3 years 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • You will learn all health and safety information, your responsibilities and the relevant regulations relating to all aspects of your work
  • The repair of these complex devices means that there are written procedures and processes, you will need to follow these diligently to ensure the task is carried out correctly
  • Working alongside experienced technicians, engineers and service personnel, the apprentice will develop the practical and administrative skills required to support the repair, calibration, servicing and logistics of medical equipment
  • The role combines hands-on workshop experience with a structured apprenticeship program, providing a clear pathway into a technical service career within Healthcare 21
  • The apprentice will be based at the HC21 Service Centre in Basingstoke and will receive full training, mentoring and support throughout their apprenticeship
  • This will include attendance at college or training provider sessions, completion of coursework and assessments, and practical workplace learning across multiple service disciplines
  • The successful candidate will play an important role in supporting workshop operations, maintaining service records, assisting with repairs and ensuring equipment is processed efficiently and accurately in line with company procedures and regulatory requirements
  • Planned preventative Maintenance of the device following defined procedures
  • Adjustment of Replacement mechanical parts. Testing electrical and electronic components including safety testing
  • Repairs using learned knowledge to problem solve and resolve issues within your capabilities, these will rapidly expand over time allowing you to solve more complex issues
  • Assist with goods-in and goods-out processes for customer equipment, repairs, loan equipment and demonstration units
  • Much of the initial training covering health and safety and how the business works will be carried out in house
  • This will also apply to entry level basic training, however, with successful progression to advanced systems this may involve travel to Europe for training courses

Where you'll work

AQUILANT HOUSE UNIT B1-B2
BOND CLOSE
BASINGSTOKE
RG24 8PZ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

BASINGSTOKE COLLEGE OF TECHNOLOGY

Training course

Engineering fitter (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Reading, interpreting and understanding the component or assembly specification, diagrams, drawings and work instructions.
  • Planning component or assembly task – materials, tools and equipment.
  • Preparing work area for component or assembly task; sourcing required resources, tools and equipment.
  • Carry out relevant planning and preparation activities before commencing work activity and know how to source required resources and interpret detailed drawings, specifications and job instructions.
  • Checking tools during and after task completion; identifying and reporting defects.
  • Measuring and testing, checking or inspecting component or assembly for example; use of micrometers, verniers, multimeters, voltmeter.
  • Problem solving; analysing the issue and fixing the issue where appropriate.
  • Applying improvement techniques; recommending or implementing solutions where appropriate.
  • Communicating with colleagues or customers (internal or external).
  • Completing component or assembly documentation for example job instructions, drawings, quality control documentation.
  • Reporting work outcomes or issues.
  • Restoring the work area on completion of the activity; returning any resources and consumables to the appropriate location and house-keeping.
  • Disposing of waste in accordance with waste streams; re-cycling, re-using where appropriate.
  • Operating within limits of responsibility.
  • Operating in line with quality, health and safety and environmental policy and procedures; identifying risks and hazards and identifying control measures where applicable.
  • Reading, interpreting and understanding the component or assembly specification, diagrams, drawings and work instructions.
  • Planning component or assembly task – materials, tools and equipment.
  • Preparing work area for component or assembly task; sourcing required resources, tools and equipment.
  • Carry out relevant planning and preparation activities before commencing work activity and know how to source required resources and interpret detailed drawings, specifications and job instructions.
  • Checking tools during and after task completion; identifying and reporting defects.
  • Measuring and testing, checking or inspecting component or assembly for example; use of micrometers, verniers, multimeters, voltmeter.
  • Problem solving; analysing the issue and fixing the issue where appropriate.
  • Applying improvement techniques; recommending or implementing solutions where appropriate.
  • Communicating with colleagues or customers (internal or external).
  • Completing component or assembly documentation for example job instructions, drawings, quality control documentation.
  • Reporting work outcomes or issues.
  • Restoring the work area on completion of the activity; returning any resources and consumables to the appropriate location and house-keeping.
  • Disposing of waste in accordance with waste streams; re-cycling, re-using where appropriate.
  • Operating within limits of responsibility.
  • Operating in line with quality, health and safety and environmental policy and procedures; identifying risks and hazards and identifying control measures where applicable.

Training schedule

  • Training will take place at Basingstoke College of Technology, one day a week
  • The rest of your working week will be at work

 

Requirements

Essential qualifications

GCSE in:

  • English (grade 4/C)
  • Maths (grade 4/C)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Problem solving skills
  • Logical
  • Team working
  • Initiative

Other requirements

  • Strong willingness to learn and develop new technical skills
  • Positive attitude with a proactive approach to work
  • Excellent organisational and time management skills
  • Strong attention to detail and accuracy
  • Ability to follow procedures and instructions consistently
  • Good problem-solving and logical thinking skills
  • Effective written and verbal communication skills
  • Customer-focused approach with a professional manner
  • Ability to work independently when required and as part of a wider team
  • Ability to prioritise workload and meet deadlines
  • Basic IT literacy and confidence using Microsoft Office applications
  • Commitment to achieving apprenticeship qualifications and workplace objectives

About this employer

Healthcare 21 is a medical Distribution Company. We sell and Service a wide variety of Equipment and products for some of the Industry leading manufacturers. We have a Country wide network of Sales and Service personnel , supported by our Head Office staff in Basingstoke. We also have Warehouse and a Service centre at this location.

https://healthcare21.eu/ (opens in new tab)

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

  • Continued professional development is always encrouaged

Ask a question

The contact for this apprenticeship is:

BASINGSTOKE COLLEGE OF TECHNOLOGY

The reference code for this apprenticeship is VAC2000037567.

Apply now

Closes in 20 days (Tuesday 7 July 2026 at 11:59pm)