Property Maintenance Apprentice at Hyde housing

Hyde Housing Association

London (2 available locations)

Closes in 23 days (Sunday 12 July 2026)

Posted on 18 June 2026

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Summary

Assist in the delivery of an efficient, flexible, professional responsive repair and void service, delivering quality repairs for customers and enhancing our levels of satisfaction with Hyde residents.

• Wage:

  £25,000 a year

  Minimum wage rates (opens in new tab)

  Due for review on 31st July 2026.

• Training course: Property maintenance operative (level 2)
• Hours: Monday to Thursday 8.30am to 5pm Friday 8.30am to 4pm

  39 hours a week

• Start date:

  Monday 13 July 2026

• Duration:

  4 years

• Positions available:

  1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Develop the skills and knowledge to function effectively within the property maintenance area of the business whilst completing a full electrical apprenticeship to work in line with Electrical and HSE regulations and obtain full electrical qualifications.

ROLE OUTPUTS AND ACCOUNTABILITIES

• Support a professional spectrum of diverse property maintenance services to residents ensuring internal and external work sites are adequately protected, respecting customer privacy and property and safety whilst ensuring a high level of customer service is delivered
• If responsible for a Hyde van, perform routine maintenance checks on vehicles, reporting defects, accidental damage, or loss of property in accordance with standard procedures
• Maintain and monitor the supply, stock, and use of trade materials, ensuring only quality materials are utilised for any repair work undertaken enhancing the standard level of properties and service The Hyde Group offers customers
• Exercise and promote the highest levels of duty, care, and safety within all working environments to minimise any exposure to risk for all Hyde Group employees, properties, and customers
• Communicate effectively to our customers in their homes and demonstrate excellent customer care skills
• Assist and learn, training alongside qualified property maintenance operatives in the delivery of works such as remedial works and responsive repairs maintenance
• Learn, understand, and adhere to all safe systems of work Health and Safety requirements, policies, risk management guidelines to always ensure safe working procedures. Always wearing personal protective equipment (PPE)
• Ensure any tools or machinery are operated following approved safety instructions/regulations. Report any accidents occurring or dangerous incidents and near misses promptly to both Health & Safety and other relevant Managers
• Report any accidents occurring or dangerous incidents promptly to both Health & Safety and other relevant Managers
• Demonstrate appropriate behaviours to ensure that an excellent service delivery is maintained in all aspects of the role
• Demonstrating professional representation of the company through appropriate professional behaviours
• Apply all knowledge and skills being achieved during the apprenticeship to your role at work
• Adhere to all Hyde Groups policies and procedures

Where you'll work

You can select which locations you want to apply for in your application on Find an apprenticeship.

This apprenticeship is available in these locations:

• 20 Eastcote Street, London, SW9 9BY
• 6 Hillside, London, NW10 8BN

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

CAPITAL CITY COLLEGE GROUP

Training course

Property maintenance operative (level 2)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Plan the sequence of work required to carry out routine property maintenance operations.
• Identify and select the appropriate materials and components for property maintenance tasks, ensuring these are compliant with relevant regulatory requirements and manufacturer's specifications.
• Comply with statutory health and safety regulations and requirements.
• Comply with risk assessments, and organise the workplace, to safeguard themselves and the property.
• Comply with key regulatory and legislative requirements, including building regulations.
• Uses safe working practices when carrying out property maintenance tasks including the use of PPE, signage, barriers, access equipment and ensuring work area is prepared and reinstated.
• Select, and use work tools and equipment for property maintenance tasks, applying all safeguards, and ensuring the correct functioning of equipment.
• Safely isolate and secure electrical or electronic supplies prior to performing property maintenance operations.
• Apply and implement routine emergency system checks, testing and routine maintenance, identifying and reporting faults as required.
• Perform maintenance and repairs to plumbing systems, including fault identification, safe isolation of supply, replacing components and clearing blockages.
• Perform maintenance and repairs to external drainage systems, including clearing blockages and replacing components.
• Perform maintenance and repairs to environmental and energy management systems, including fault identification, safe isolation of supply, replacing components.
• Use carpentry and joinery skills to perform repairs to windows, doors and glazing units, and their associated fittings.
• Perform repairs to plastered surfaces, including surface preparation, fixing and mixing materials and compounds.
• Use painting and decorating skills to prepare surfaces for decoration, apply paint using brushes and rollers, and complete sealing activities using gun appliances.
• Perform tiling repairs, including setting out, surface preparation and cutting around obstacles.
• Perform flooring repairs, including setting out, surface preparation and cutting around obstacles.
• Perform planned, responsive or temporary repairs to buildings or their immediate surroundings, attending to minor defects within either masonry, roofing, fencing or railing, groundwork or landscaping.
• Select and use technical literature and other sources of information and data to address property maintenance problems.
• Record and report information, using digital and written techniques.
• Inspect own work, ensuring it is delivered to the given specifications.
• Comply with environmental regulations and procedures. Segregate resources for reuse, recycling and disposal.
• Use and adapt communication methods for different situations and when, working with colleagues and stakeholders, using industry terminology as appropriate.
• Provide customer feedback whilst maintaining customer service.
• Escalates issues beyond their level of competence and authority.
• Plan the sequence of work required to carry out routine property maintenance operations.
• Identify and select the appropriate materials and components for property maintenance tasks, ensuring these are compliant with relevant regulatory requirements and manufacturer's specifications.
• Comply with statutory health and safety regulations and requirements.
• Comply with risk assessments, and organise the workplace, to safeguard themselves and the property.
• Comply with key regulatory and legislative requirements, including building regulations.
• Uses safe working practices when carrying out property maintenance tasks including the use of PPE, signage, barriers, access equipment and ensuring work area is prepared and reinstated.
• Select, and use work tools and equipment for property maintenance tasks, applying all safeguards, and ensuring the correct functioning of equipment.
• Safely isolate and secure electrical or electronic supplies prior to performing property maintenance operations.
• Apply and implement routine emergency system checks, testing and routine maintenance, identifying and reporting faults as required.
• Perform maintenance and repairs to plumbing systems, including fault identification, safe isolation of supply, replacing components and clearing blockages.
• Perform maintenance and repairs to external drainage systems, including clearing blockages and replacing components.
• Perform maintenance and repairs to environmental and energy management systems, including fault identification, safe isolation of supply, replacing components.
• Use carpentry and joinery skills to perform repairs to windows, doors and glazing units, and their associated fittings.
• Perform repairs to plastered surfaces, including surface preparation, fixing and mixing materials and compounds.
• Use painting and decorating skills to prepare surfaces for decoration, apply paint using brushes and rollers, and complete sealing activities using gun appliances.
• Perform tiling repairs, including setting out, surface preparation and cutting around obstacles.
• Perform flooring repairs, including setting out, surface preparation and cutting around obstacles.
• Perform planned, responsive or temporary repairs to buildings or their immediate surroundings, attending to minor defects within either masonry, roofing, fencing or railing, groundwork or landscaping.
• Select and use technical literature and other sources of information and data to address property maintenance problems.
• Record and report information, using digital and written techniques.
• Inspect own work, ensuring it is delivered to the given specifications.
• Comply with environmental regulations and procedures. Segregate resources for reuse, recycling and disposal.
• Use and adapt communication methods for different situations and when, working with colleagues and stakeholders, using industry terminology as appropriate.
• Provide customer feedback whilst maintaining customer service.
• Escalates issues beyond their level of competence and authority.

Training schedule

Property Maintenance Operative (Level 2)

Requirements

Essential qualifications

GCSE in:

• English (grade 4)
• Maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills

Other requirements

Location– covering our residential properties in London (South/North). Working pattern is 8.30am to 5pm Monday to Thursday and 8.30am to 4pm on Friday.

Eligibility requirements:

Applicants must have lived in the UK, Europe Switzerland, or Gibraltar for 3years or more, and have proof of residency

If, an international candidate they must have a visa for the duration of the qualification.

Daily travel and good phyiscal ability will be required applicants must consider this when considering its suitability.

About this employer

For almost 60 years, we’ve been here for the good of our customers. We do this by providing affordable homes, maintaining and investing in them, and building genuinely affordable homes too. Making sure people have a safe, affordable, and comfortable home to be proud of is what drives us, and underpins our vision of a great home for everyone. We also provide a wide of community services and spaces, bringing people and communities together, and offering support where people need it with our partners. We’re part of the Hyde Group, a collection of organisations committed to providing great homes, services, and supporting the communities we serve. Together, we own or manage around 125,000 homes, making us one of the largest and most diverse housing and community services providers in the country. We provide neighbourhood services to around 350,000 homes across the country.

https://www.hyde-housing.co.uk (opens in new tab)

Company benefits

Discretionary performance based annual bonas scheme.

Employee health appointment reimbursement scheme.

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

We can't guarantee positions at the end of a apprenticeship, however we have a high success rate for transitioning apprentices into permanent roles if they have performed well throughout the apprenticeship, a lot of this retention potential is based on performance and affordability but extra measures are considered in budgets to secure apprentices who have performed really well.

Ask a question

The contact for this apprenticeship is:

CAPITAL CITY COLLEGE GROUP

Bijal Gor

Bijal.Gor@capitalcct.ac.uk

02078325000

The reference code for this apprenticeship is VAC2000037564.

Apply now

Closes in 23 days (Sunday 12 July 2026)

After signing in, you’ll apply for this apprenticeship on the company's website.