Apprentice Business Administrator
CHANCES MENTORING LIMITED
Failsworth (OL8 3QL)
Closes in 14 days (Tuesday 7 July 2026 at 11:59pm)
Posted on 23 June 2026
Contents
Summary
The Administrative Support provides comprehensive support to ensure the efficient operation of the office and the smooth execution of organisational processes.
This role involves managing daily administrative tasks, coordinating communications, maintaining records, and assisting management and staff with operational needs.
- Wage
-
£13,104 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
8:00- 16:00 Monday – Friday (Term Time).
31 hours 30 minutes a week
- Start date
-
Tuesday 1 September 2026
- Duration
-
1 year 8 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
The ideal candidate demonstrates exceptional organisational skills, attention to detail, and the ability to multitask in a fast-paced environment
Front of House and Customer Service
- Greet and assist visitors, parents, students, and contractors in a professional and courteous manner
- Manage the school reception area, ensuring a welcoming and secure environment.
- Answer, screen, and direct telephone calls and email enquiries appropriately.
- Respond to routine enquiries and provide accurate information about school procedures and services
Administrative Support
- Provide general administrative support to school leaders and staff.
- Maintain accurate records, databases, and filing systems.
- Prepare letters, forms, reports, and other documentation as required
- Support the organisation of meetings, appointments, and school events.
Student and Parent Support
- Act as a point of contact for students and parents throughout the school day.
- Record and communicate student absences, lateness, and early departures in line with school procedures
- Support attendance administration and follow-up processes.
- Assist with student sign-in and sign-out procedures.
Safeguarding and Security
- Ensure all visitors follow school safeguarding and security procedures
- Maintain visitor signing-in systems and issue visitor badges.
- Report safeguarding concerns promptly in accordance with school policies.
- Support emergency procedures, including fire evacuations and lockdown processes
Communication and Information Management
- Distribute communications to parents, staff, and students
- Maintain confidentiality and handle sensitive information appropriately
- Support the management of school communication systems, including email and messaging platforms
- Ensure information is recorded accurately and shared with relevant staff
First Aid and Welfare (where applicable)
- Provide basic first aid or support students who are unwell, in line with training and school procedures.
- Contact parents or carers regarding student illness or injury when required
- Maintain records of accidents, incidents, and welfare visits
Operational Support
- Manage stationery and office supplies, including ordering and stock control
- Support the coordination of school transport, trips, and events where required
- Undertake other administrative duties appropriate to the role
Where you'll work
Hollinwood Business Centre
Albert St
Failsworth
OL8 3QL
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
THE OLDHAM COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Off the job training will take place at Oldham College one day a week.
Requirements
Essential qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Team working
- Initiative
- Patience
Other requirements
- Ability to support and coordinate SEND-related meetings, assessments, and reviews efficiently
- Successful candidate will need to pass a DBS check
About this employer
Chances Mentoring is a registered independent specialist school that focuses on providing therapeutic
education and mentoring to children with various learning needs, especially those with EHCPs (Education,
Health and Care Plans) and behavioural issues. Our primary goal is to offer a holistic and empowering
experience that goes beyond traditional education. We believe in fostering well-rounded individuals by
combining high-quality teaching with a strong emphasis on personal development and life skills.
Our services include a variety of academic and vocational programs. We offer core subjects of Maths,
English, PSHCCE and Sports Studies all delivered as standalone subjects with qualified teachers to ensure
continuous academic progress. We also deliver a cross curricular thematic curriculum which is tailored to
the needs and interests of the students with subjects like Geography, History and Creative at the forefront
of the students' learning. Additionally, we offer ASDAN qualifications and AQA Awards, which help our
students achieve accredited qualifications and gain essential skills for post-16 education and beyond.
We also incorporate daily physical activities, outdoor learning experiences, and community engagement
to support students' mental health and enhance their ability to concentrate. Our approach includes
various assessments to track and develop student progress, which are shared with both schools and
families.
Chances Mentoring has been recognised for its significant impact on the community, winning 3 awards in
the last 12 months. This recognition highlights our commitment to providing opportunities for young people
and making a meaningful difference in their lives.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
Full time position for the right candidate.
Ask a question
The contact for this apprenticeship is:
THE OLDHAM COLLEGE
Deborah Wynn
deborah.wynn@oldham.ac.uk
01617853586
The reference code for this apprenticeship is VAC2000037522.
Apply now
Closes in 14 days (Tuesday 7 July 2026 at 11:59pm)