Business Administration Apprentice

COMMISCEO PRIMARY CARE SOLUTIONS

SOUTHEND ON SEA (SS2 6BB)

Closes in 27 days (Wednesday 15 July 2026 at 11:59pm)

Posted on 16 June 2026

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Summary

Join our busy and friendly healthcare team as a Personal Assistant Apprentice. You will gain hands-on experience supporting senior managers with administration, diary management, communications and organisation, while working towards a recognised qualification in a supportive and rewarding environment.

Wage

£15,600 a year

Minimum wage rates (opens in new tab)

Training course
Business administrator (level 3)
Hours
Monday - Friday, 9.30am - 5.30pm.

37 hours 30 minutes a week

Start date

Thursday 16 July 2026

Duration

1 year 3 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Manage and maintain diaries, schedules and appointments for senior managers and directors
  • Arrange meetings, prepare agendas, take minutes and distribute actions
  • Draft, format and proofread letters, reports, presentations and other documents
  • Handle incoming telephone calls, emails and correspondence professionally
  • Maintain accurate electronic and paper records in line with organisational procedures
  • Organise meetings, training sessions and events, including booking venues and resources
  • Support the preparation of reports, spreadsheets and management information
  • Liaise with internal teams, external organisations and stakeholders
  • Learn to use a range of digital systems, databases and office software
  • Prioritise workloads and assist with administrative projects as required
  • Ensure confidential information is handled appropriately and securely
  • Provide general administrative support to assist with the smooth running of the organisation

Where you'll work

SUITE 7
SKYLINE PLAZA
45 VICTORIA AVENUE
SOUTHEND ON SEA
SS2 6BB

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

THELIGHTBULB LTD

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

  • You will acheive the Level 3 Business Administration Appreniceship Standard qualification
  • There are 8 workshops that you will need to attend via Teams
  • You will have a mentor who will deliver one to one teaching and learning
  • In-house training will be given to support specifics of the role

Requirements

Essential qualifications

GCSE in:

  • English (grade 4)
  • Maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Administrative skills
  • Number skills
  • Logical
  • Team working
  • Initiative
  • Non judgemental
  • Patience

About this employer

Our Health Mission Our experienced medical professionals put your healing needs first. We are proud to provide a high quality level of customer service, medical experience, and commitment to health and wellness to all our patients. Our goal is to improve your health and wellbeing, and we aim to do this through integration with other health care providers and accessing services within the healthcare sector required to meet individual patient needs. Experience and Professionalism With years of experience, our medical team will assess you and create a custom treatment plan that's right for you. We understand the importance of educating you on the most effective ways to take care of your body, so that you can heal quickly and prevent future occurrences. Physicians Who Care Not only will our doctors treat your existing conditions, we also work to prevent pain and illness from occurring. We strive to help you improve your quality of life, achieve your wellness goals, and heal your body to live your best life possible. Our Values Our work will be guided by our beliefs and commitments to: Inclusiveness – we have a duty to provide a healthcare service to all patients, we value diversity and are committed to equality Quality – we strive for excellence through continuous improvement, training, and feedback. Respect – we build feelings of trust, safety and wellbeing with both patients and colleagues. Accountability – we are all responsible for our words, actions, and results. We value everyone and treat people with dignity and professionalism. Teamwork – we achieve more and gain better results when we all work together. Our focus is on Patient Care We have been at the forefront of Urgent Care since 2015. We’ve grown from a small group of GP's to an organisation serving over 5 million patients. We have diversified to provide many different healthcare services. We have Treatment Centres in a wide range of areas in the East of England which enables us to serve a broad range of patients. Our Partners Collaboration with Commissioning Groups ands other Healthcare Providers gives us the ability to provide the best quality service and deliver positive patient outcomes in all we do. We are committed to giving the greatest care possible for the local communities we serve.

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

  • There will be opportunities for ongoing development and progression upon completion of the apprenticeship for the right candidate

Ask a question

The contact for this apprenticeship is:

THELIGHTBULB LTD

Andrea Gregory

andrea@getsetuk.co.uk

07764 969337

The reference code for this apprenticeship is VAC2000037458.

Apply now

Closes in 27 days (Wednesday 15 July 2026 at 11:59pm)