Office Administrator Apprentice
NORWICH PRINT SOLUTIONS LTD
NORWICH (NR7 8SQ)
Closes in 24 days (Friday 17 July 2026 at 11:59pm)
Posted on 22 June 2026
Contents
Summary
We are looking for someone to train up, to work in admin, sales and marketing and purchase ordering. Working with a small team, primarily to work closely with one of the co-owners.
- Wage
-
£14,560 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
9am till 5.00pm with 1 hour lunch. Days to be confirmed.
35 hours a week
- Start date
-
Monday 12 October 2026
- Duration
-
1 year 4 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Train to estimate print enquiries, follow-up quotes, chase money, invoicing, social media, networking, running CRM system, creating weekly e-shots to market the business. Place orders for branded merchandise and workwear.
Where you'll work
SAPPHIRE HOUSE
ROUNDTREE WAY
NORWICH
NR7 8SQ
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
EAST COAST COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Training will be blended learning with East Coast College. College attendance may be required once a month in Lowestoft.
Requirements
Essential qualifications
GCSE in:
- English (grade C/4)
- Mathematics (grade C/4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
- Driving Licence
- Dog friendly
Other requirements
Be comfortable working alongside dogs in the office.
A driving licence is essential due to networking.
Be comfortable working independently.
About this employer
We are a family run and owned commercial printing business based in Norwich. We have been in business for 21 years serving mainly clients based in Norwich. We produce short run digital print, large format print, branded merchandise and workwear.
http://www.norwichprintsolutions.co.uk (opens in new tab)
Company benefits
Free on-site parking.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
There will be a full-time role available at the end of the apprenticeship, continuing to work alongside the co-owner and team.
Ask a question
The contact for this apprenticeship is:
EAST COAST COLLEGE
The reference code for this apprenticeship is VAC2000037329.
Apply now
Closes in 24 days (Friday 17 July 2026 at 11:59pm)