Business Administration Apprentice - Executive Assistant
DELT SHARED SERVICES LIMITED
Plymouth (PL6 5QZ)
Closes in 14 days (Monday 29 June 2026 at 11:59pm)
Posted on 15 June 2026
Contents
Summary
This is an exciting opportunity to work alongside senior leaders, gain exposure to a wide range of business functions and develop the skills needed for a successful career in business administration, executive support or operations.
- Wage
-
£19,240 a year
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday - working 37 hours per week (with one day per week set aside for training)
37 hours a week
- Start date
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Monday 3 August 2026
- Duration
-
1 year 5 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Reporting directly to our CEO, you'll have the opportunity to work closely with senior leaders and gain valuable exposure to strategic business activities from the start of your career. You'll also receive ongoing mentoring, support and development from our Executive Officer and experienced colleagues across Delt, helping you build confidence and develop the skills needed for a successful future career.
Working across a variety of business activities, you'll gain experience in areas such as:
- Supporting meetings, scheduling and diary management
- Preparing documents, reports and presentations
- Assisting with internal and external communications
- Maintaining records and business documentation
- Supporting projects and business improvement initiatives
- Helping to coordinate events, meetings and workshops
- Providing excellent customer service to colleagues and stakeholders
- Supporting day-to-day business operations across the organisation
Throughout the apprenticeship, you'll receive support, mentoring and development opportunities to help you build your confidence, broaden your experience and develop professional skills that will support your future career.
Where you'll work
2 Derriford Park
Derriford Business Park
Derriford
Plymouth
PL6 5QZ
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
ACHIEVEMENT TRAINING LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Requirements
Essential qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Initiative
Other requirements
We're more interested in your attitude and potential than extensive experience. We'd love to hear from you if you are:
- Enthusiastic and willing to learn
- Well organised and able to manage your time effectively
- A confident communicator with good written and verbal skills
- Comfortable using technology and Microsoft Office applications
- Reliable, professional and committed to delivering high-quality work
- Someone who understands the importance of confidentiality and can be trusted with sensitive information
- Able to work effectively as part of a team
- Curious, proactive and keen to develop new skills
About this employer
Delt exists to help our partners and clients do amazing things. Sounds simple? This is an exciting opportunity for the right person to work within our busy Payroll Team supporting our customers including NHS, Teachers, and Local Government and third sector organisations, paying circa 7500 as part of our Payroll Bureau. “WE HELP PEOPLE DO AMAZING THINGS.” Over 300 jobs, that would have otherwise left the region, are now supported through our services. We support more than 200 service areas across 300 locations.
https://deltservices.com/ (opens in new tab)
Company benefits
Access to employee benefits and wellbeing support, including 25 days annual leave, flexible working hours, up to 10% matched pension contribution, and much more.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
The skills gained during a business administration apprenticeship are highly transferable, allowing you to work in various sectors. This versatility makes business administration a valuable foundation for a successful career.
Ask a question
The contact for this apprenticeship is:
DELT SHARED SERVICES LIMITED
Recruitment
recruitment@deltservices.co.uk
The reference code for this apprenticeship is VAC2000037217.
Apply now
Closes in 14 days (Monday 29 June 2026 at 11:59pm)