Apprentice Office Administrator

SFC(MIDLANDS)LTD

LEICESTER (LE7 3XD)

Closes in 21 days (Monday 6 July 2026 at 11:59pm)

Posted on 15 June 2026

Print

Contents

Summary

SFC Midlands are looking to appoint an Apprentice Office Administrator to join our busy, friendly team. The ideal candidate will have strong organisational and communication skills. Be able to manage administrative tasks accurately, maintain records, provide excellent customer service, and work effectively as part of a team. 

Wage

£13,728 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Minimum wage rates (opens in new tab)

Training course
Business administrator (level 3)
Hours
Monday - Thursday: 8.30am - 4.30pm, Friday: 8.30am - 3pm

33 hours a week

Start date

Monday 3 August 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Assisting with general administrative duties to support the production team, including the preparation of work packs and site packs, planning activities, and maintaining project records.
  • Accurately entering and updating data using systems such as Excel, Eque2, and Pipedrive.
  • Liaising with various departments across the business to ensure effective communication and coordination of projects.
  • Supporting the management of incoming telephone calls, directing enquiries to the appropriate personnel, and taking and relaying messages when required.
  • Supporting the sales team with administration, customer enquiries, quotation tracking, and accurate customer and project records.
  • Providing support to the estimating department by helping to compile tender documentation, gather project information, and maintain estimating records.
  • Assisting with health and safety administration, including maintaining records, filing documentation, monitoring training certificates, and supporting compliance requirements.
  • Providing general office support to help maintain the smooth day-to-day operation of the business.
  • Developing an understanding of the company's security fencing and steelwork operations, gaining exposure to multiple departments and business functions.

Where you'll work

UNIT 75-78 THE BURROWS
EAST GOSCOTE ESTATE
EAST GOSCOTE
LEICESTER
LE7 3XD

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

LOUGHBOROUGH COLLEGE

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

  • Online attendance with Loughborough College within the first 15 months, one morning per week with onsite sessions in the afternoon to assist with portfolio building and preparation for End Point Assessment.
  • Diarised visits from dedicated Trainer/Assessor.
  • Attendance to Loughborough College for an Induction Day. (Induction to take place on the last Wednesday of the month that you are enrolled, 9:30am-3pm. Confirmation of date provided upon enrolment)
  • Attendance to Loughborough College for Functional Skills (if required).
  • On-the-job training.
  • Off-the-job training.

Requirements

Essential qualifications

GCSE in:

  • English (grade C/4 or above)
  • Maths (grade C/4 or above)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Presentation skills
  • Administrative skills
  • Number skills
  • Analytical skills
  • Logical
  • Team working
  • Initiative

About this employer

SFC (Midlands) Ltd is a UK contractor delivering security fencing, perimeter protection, and structural steelwork solutions. With roots in the fencing industry dating back to 1981, the company designs, manufactures, and installs high-security fencing, gates, access control systems, and bespoke steelwork for commercial, industrial, infrastructure, and utility projects across the UK.

https://sfc-group.co.uk/ (opens in new tab)

Company benefits

  • 25 days annual leave + bank holidays
  • EAP
  • Company Pension

After this apprenticeship

The opportunity to advance within the department/company. 

Ask a question

The contact for this apprenticeship is:

LOUGHBOROUGH COLLEGE

Sophia Cleaver

apprenticeships@loucoll.ac.uk

The reference code for this apprenticeship is VAC2000037167.

Apply now

Closes in 21 days (Monday 6 July 2026 at 11:59pm)