APPRENTICE DIGITAL SUPPORT TECHNICIAN

Ashton Community Science College

Preston (PR2 1SL)

Closes on Friday 28 August 2026

Posted on 12 June 2026

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Summary

We are looking for a hardworking, reliable and motivated individual who can manage a varied workload and work both independently and as part of a team. The successful candidate will work closely with ICT Team to ensure the smooth running of all the ICT systems within the school.

Wage

£15,392 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Minimum wage rates (opens in new tab)

Training course
Digital support technician (level 3)
Hours
Monday to Friday, working hours TBC.

37 hours a week

Start date

Monday 21 September 2026

Duration

2 years

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • The Apprentice Digital Support Technician will be responsible for general maintenance of defined computer equipment and for the resolution of identified technical problems
  • The Apprentice Technician will also undertake general tasks, which will promote the use of IT across the curriculum

Where you'll work

Aldwych Drive
Ashton-on-Ribble
Preston
PR2 1SL

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

BLACKPOOL AND THE FYLDE COLLEGE

Training course

Digital support technician (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • use digital technologies, including collaborative tools, to operate effectively as part of a team, and with other stakeholders, enabling sharing of information and best practice.
  • use data accurately and securely to meet business requirements and in line with organisational procedures and legislation.
  • apply information security principles, for example: information transfer, deletion, storage, usage and communications that may include using mobile devices.
  • provide an appropriate and effective response to enquiries, providing support and information utilising digital channels and in line with organisation protocols
  • operate digital information systems, for example• Management- Finance Human Resources• Bespoke departmental or organisational systems or databases
  • communicate effectively through a variety of different channels using terminology appropriate to the audience
  • use digital resources to extend own knowledge and skills relevant to their role
  • risk assess the organisational impact of decisions that they take
  • use digital systems to identify productivity and performance improvements
  • use digital technologies to operate effectively as part of a team, and with other stakeholders, enabling sharing of information and best practice
  • maintain system security in line with organisational policies.
  • support digital operations or digital change and transformation activities.
  • investigate application problems and enable resolution to maintain productivity and improve quality of service.
  • coach and guide stakeholders to develop their applications skills to use digital systems effectively.
  • monitor data to analyse systems use and provide insights to recommend use or applications developments.
  • support customers in the use of information, products and services through digital channels.
  • diagnoses technical problems by identifying and applying tools and techniques to undertake fault finding, recording and rectification.
  • maintain end-user systems physically or remotely. For example: software, hardware or operating systems
  • provide and direct end-users to tools and resources to help them to resolve their digital problems.
  • use digital technologies, including collaborative tools, to operate effectively as part of a team, and with other stakeholders, enabling sharing of information and best practice.
  • use data accurately and securely to meet business requirements and in line with organisational procedures and legislation.
  • apply information security principles, for example: information transfer, deletion, storage, usage and communications that may include using mobile devices.
  • provide an appropriate and effective response to enquiries, providing support and information utilising digital channels and in line with organisation protocols
  • operate digital information systems, for example• Management- Finance Human Resources• Bespoke departmental or organisational systems or databases
  • communicate effectively through a variety of different channels using terminology appropriate to the audience
  • use digital resources to extend own knowledge and skills relevant to their role
  • risk assess the organisational impact of decisions that they take
  • use digital systems to identify productivity and performance improvements
  • use digital technologies to operate effectively as part of a team, and with other stakeholders, enabling sharing of information and best practice
  • maintain system security in line with organisational policies.

Training schedule

  • Digital Support Technician Level 3
  • Maximising the effective use of digital office technologies, productivity software and digital communications in organisations

Requirements

Essential qualifications

GCSE in:

  • English (grade A* to C / 9-4)
  • Maths (grade A* to C / 9-4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Organisation skills
  • Team working
  • Non judgemental

About this employer

At Ashton, we are incredibly proud of our school and its successes. We make no secret of striving for excellence in every aspect of school life for all our students. Our school motto declares that we are “A School to be Proud of” and this underpins our ethos. We provide a unique way to give students the opportunities to learn they deserve from 11 to 16, and to equip them with the attitudes, skills and knowledge that they will need to lead successful lives.

https://www.ashtoncsc.lancs.sch.uk/ (opens in new tab)

After this apprenticeship

There is no guarantee of a role at the end of this apprenticeship, but support will be given.

Ask a question

The contact for this apprenticeship is:

BLACKPOOL AND THE FYLDE COLLEGE

The reference code for this apprenticeship is VAC2000037033.

Apply now

Closes on Friday 28 August 2026

After signing in, you’ll apply for this apprenticeship on the company's website.