Business Administrator Apprenticeship

PERRY HALL MULTI ACADEMY TRUST LTD

Rugeley (WS15 2PD)

Closes in 18 days (Friday 3 July 2026 at 11:59pm)

Posted on 15 June 2026

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Summary

We have a great opportunity for a Business Adminsitrator Apprentice to join Forset Hill Primary School in Rugeley. As a Business Administrator Apprentice, you will be supporting with front office duties and with the day-to-day operation of the office acting as first point of contact both face-to-face and over the telephone.

• Wage:

  £15,392 for your first year, then could increase depending on your age

  National Minimum Wage rate for apprentices

  Minimum wage rates (opens in new tab)

• Training course: Business administrator (level 3)
• Hours: Monday - Friday, Shifts to be confirmed.

  37 hours a week

• Start date:

  Tuesday 1 September 2026

• Duration:

  1 year 6 months

• Positions available:

  1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Main Responsibilities:

• Support with the day-to-day operation of the office acting as first point of contact both face-to-face and over the telephone, responding to any enquiries with accurate and relevant information ensuring information is passed on to the relevant person where appropriate
• Provide administrative support using a variety of ICT packages and office equipment to provide timely and accurate document processing to support the Leadership Team, producing letters to key stakeholders, making appointments and managing diaries
• Update manual records and computerised management information systems ensuring accurate data input
• Store, distribute and replenish equipment and materials, which may involve checking stock deliveries and referring any queries to  line manager to ensure availability to colleagues when required
• Monitor and manage stock within an agreed budget, cataloguing resources and undertaking audits as required ensuring availability of resources to colleagues (Parago)
• Arrange for servicing and repair of office equipment where required
• Support during events by taking bookings, greeting visitors and providing hospitality and refreshments as requested
• To undertake a range of administrative duties some of which will be complex, ensuring adherence to Trust regulations
• Support teaching and pastoral staff with the administration of all pupils attendance matters 
• Monitor and maintain pupil attendance, ensuring contact is made in line with academy procedures where pupils fail to attend, accurately maintaining pupil attendance databases and any follow up action is accurately recorded
• Act as the first point of contact between Academy and parents/carers for all issues in relation to attendance
• Collate daily figures for school meals and ensure relevant stakeholders are informed
• Ensure all administrative tasks around trips are carried out e.g. booking transport, updating Parent Pay
• To support in the administration of staff recruitment working within Trust procedures

Where you'll work

Forest Hill Primary School
School Road
Rugeley
WS15 2PD

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

WALSALL COLLEGE

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

• An apprenticeship includes regular training with a college or other training organisation
• At least 20% of your working hours will be spent training or studying

Requirements

Essential qualifications

GCSE in:

• English (grade C/4 or above)
• Maths (grade C/4 or above)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Presentation skills
• Administrative skills
• Number skills
• Analytical skills
• Logical
• Team working
• Creative
• Initiative
• Non judgemental
• Patience

Other requirements

• Passing a Disclosure and Barring Service (DBS) check

About this employer

Perry Hall Multi-Academy Trust has a singular, clear and unwavering purpose: to improve outcomes for all children across our Trust regardless of their starting point in life.

We achieve this by delivering a world class education, by ensuring pupils perform above national expectations, by providing holistic support to our pupils and their families and by adding value to the pupil experience at every given opportunity.

We safeguard and protect all of our schools, providing a platform from which we can grow and succeed together.

Our ethos is to support, collaborate and empower our schools to succeed. We celebrate their individuality and cherish their respective identities. Every one of our schools is different, with unique challenges, opportunities and personalities. We recognise that as a strength and something to be celebrated.

School to school support and staff CPD is provided by the PHMAT Training and Development team and creates an environment wherein all our schools work together to prosper and share best practice. It also provides a number of opportunities for staff to enhance their careers and share their specialist knowledge to others who are able to benefit from it, resulting in better outcomes and experiences for our children.

By being part of our Trust, all of our schools benefit from being part of a like-minded family who are there to support each other through times both challenging and enriching. 

https://www.perryhallmat.co.uk/ (opens in new tab)

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

• The opportunity to gain full-time permanent employment and to progress within the organisation

Ask a question

The contact for this apprenticeship is:

WALSALL COLLEGE

Eleana Ewins

eewins@walsallcollege.ac.uk

The reference code for this apprenticeship is VAC2000036932.

Apply now

Closes in 18 days (Friday 3 July 2026 at 11:59pm)