Kitchen Team Leader Apprenticeship
GREENE KING RETAIL SERVICES LIMITED
Derby City (DE24 0JW)
Closes in 20 days (Thursday 2 July 2026)
Posted on 12 June 2026
Contents
Summary
Greene King are looking for a motivated and passionate individual to join their team as a Kitchen Team Leader Apprentice. If you are looking to take the next step within your Hospitality career into a more senior position then this is the opportunity for you!
- Wage
-
£19,827.60 a year
- Training course
- Hospitality supervisor (level 3)
- Hours
-
Shift work including bank holidays, evenings and weekends. Exact shifts to be confirmed.
30 hours a week
- Start date
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Thursday 9 July 2026
- Duration
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1 year 3 months
- Positions available
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1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
As a Kitchen Team Leader apprentice, you’ll lead by example making sure the team have everything they need so the shift runs like clockwork! You’ll make sure the team maintain high standards and that our customers are kept happy.
Join us at Greene King pubs, where we have always been the beacon for communities, wherever people want to come together. We boast a number of historic pubs that have seen hundreds of years of famous patrons passing through the doors, from Dickens drawing inspiration in the thick of Victorian London, to Frances Crick announcing the world-changing discovery of DNA. Our pubs are steeped in rich history but blend tradition with forward-thinking innovation, serving up pub classics made with care and delivering good, old-fashioned service.
We’re all about rewarding our teams hard work, that’s why…
You’ll receive a competitive salary, pension contribution as well as:
• The chance to further your career across our well-known brands – As one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
• Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
• Wage Stream – Access your wage before payday for when life happens.
• Retail discounts – Receive up to 30% of at Superdrug, exclusive discounts with three mobile along with many more…
• Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels. – so you can enjoy a weekend away without breaking the bank
• Free employee assistance program – Mental Health, well-being, Financial, and Legal support because you matter!
As a Team leader apprentice, you will…
• Provide customers with a heartfelt and memorable experience each and every time they visit
• Deputise the management team and resolve any issues that arise in their absence
• Help organise and coordinate the team during a busy shift making sure everything runs like clockwork.
• Making sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.
What you’ll bring…
• A great eye for detail, making sure every pint is poured to perfection
• A role model to the team on giving great service and making sure every customer receives a warm welcome
• An ability to think on your feet and adapt to whatever challenges arise during a busy shift
• A positive can-do attitude to and real team player
What your apprenticeship includes
• A mixture of face to face and skype/phone catch ups every 4-6 weeks to discuss feedback and progress
• A mixture of on and off the job training, including workshops and webinars
• Reviews every 12 weeks with your Line Manager and apprenticeship Trainer
• The chance to get Functional Skills in English and maths (if you don’t already have GCSE)
• A Senior Production Chef Qualification once you have completed the 15 month programme
Where you'll work
Grange Road
Derby City
DE24 0JW
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
LIFETIME TRAINING GROUP LIMITED
Training course
Hospitality supervisor (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Contribute to and monitor operational procedures, working practices and team performance and make recommendations for business improvements
- Operate within budget, exercising strict resource control and minimising wastage, using appropriate techniques to manage and control costs
- Supervise the delivery of a quality service that supports the department in achieving overall business objectives
- Monitor the team to ensure they follow processes and procedures in line with business / brand standards at all times
- Identify and isolate matters of concern, establish the cause and intervene accordingly to minimise disruption to the service and risk to people
- Use available technology effectively in all work activities and performance
- Plan, resource and organise the team to meet expected levels of customer demand within business constraints
- Set realistic but challenging objectives with the team and work continuously to accomplish the best results
- Demonstrate effective methods of communication that achieve the desired results, taking action to correct poor communication within the team
- Actively support team members to maximise potential in their role and identify opportunities for development
- Coordinate the team to deliver to customers according to their needs in line with business / brand standards, enhancing their experience where appropriate
- Implement sales and marketing strategies in own area, ensuring team are fully supported to deliver them. Make suggestions for future sales and marketing activities within area of responsibility
- Use leadership styles and supervisory management skills appropriate to the business and situation
- Ensure team members are aware of and follow policy relating to diversity
- Ensure menus and promotional materials are up to date and presented accurately to the customer by the team in line with business / brand standards and customer needs. Brief team on menu items and ensure customers are provided with helpful information and recommendations on food and beverages
- Prepare food and beverage service areas in good time ensuring all resources are available and ready for use; ensure team provide efficient, accurate and effective service in line with service style meeting customer needs and business / brand standards.
- Coordinate an effective bar service, ensuring licensing laws are adhered to at all times, customer issues are dealt with and potential conflict minimised
- Maintain and monitor the cellar and beverage storage and cellar/wine dispense
- Coordinate team and allocate tasks on a daily basis to ensure positive presentation and image of the business within allocated timescales ensuring business / brand standards are maintained
- Monitor standards of cleanliness and identify maintenance, repairs and refurbishment requirements, communicating them to the relevant person
- Maintain information on expected customer requirements including local services and travel options.
- Efficiently source information not readily available when needed, regularly review sources and develop effective networks
- Maintain a secure system for the storage of customers’ luggage and other personal items
- Coordinate the porter service and parking / valet and transport services offered by the business
- Coordinate efficient check-in, check-out and the reservation procedures if applicable in own role
- Motivate the team to present a professional image at all times as the first point of call for most customers
- Coordinate customer requirements , providing accurate information and maintaining customer confidentiality at all times
- Support event planning and coordinate events in line with customer requirements, communicating appropriately with a variety of organisations such as suppliers and exhibitors
- Act as the main point of contact for customers during the event to ensure their requirements are met according to the event agreement
- Maintain a record of expenses and adhere to the budget set by the customer
- Coordinate operations to ensure equipment and display areas are stocked and presentable
- Open, monitor and close the outlet following business procedures
- Maintain the brand and business standard at all times, identifying possible areas for improvement
Training schedule
Requirements
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Customer care skills
- Team working
Other requirements
The key dates are to be used as a guide only. Should the right candidate be found, this vacancy may close early.
About this employer
Greene King is the country’s leading pub retailer and brewer, running over 3,100 pubs, restaurants and hotels across England, Wales and Scotland.
https://www.greeneking-pubs.co.uk/pubs/derbyshire/lodge/ (opens in new tab)
After this apprenticeship
- Ongoing training and development within Greene King as well as through the apprenticeship training programme
Ask a question
The contact for this apprenticeship is:
LIFETIME TRAINING GROUP LIMITED
The reference code for this apprenticeship is VAC2000036930.
Apply now
Closes in 20 days (Thursday 2 July 2026)
After signing in, you’ll apply for this apprenticeship on the company's website.