Business Admin Apprenticeship

AMS GROUP (SW) LTD

PLYMOUTH (PL6 7PP)

Closes on Friday 31 July 2026

Posted on 12 June 2026

Print

Contents

Summary

A Business Administration Apprenticeship combines practical workplace experience with structured learning. In this role, you help keep an organisation running smoothly by supporting day-to-day operations communicating effectively with colleagues, customers, and stakeholders while developing valuable administrative and professional skills.

Wage

£12,480 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Minimum wage rates (opens in new tab)

Training course
Business administrator (level 3)
Hours
Monday to Friday, 9.00am - 3.00pm (Wednesday working from home).

30 hours a week

Start date

Saturday 1 August 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Maintain accurate filing systems, ensuring documents are organised, stored, and easily accessible.
  • Input, update, and manage data across internal databases and company systems with a high level of accuracy.
  • Prepare, issue, and track certificates, ensuring records are maintained and updated as required.
  • Support compliance activities by monitoring documentation, maintaining audit trails, and ensuring records meet regulatory and company standards.
  • Create and update document templates, forms, and administrative resources to improve consistency and efficiency.
  • Draft, format, and distribute professional emails and correspondence to internal and external stakeholders.
  • Assist with documentation.

Where you'll work

AIRPORT BUSINESS CENTRE
THORNBURY ROAD
PLYMOUTH
PL6 7PP

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

SKILLS TO GROUP LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

You will attend sessions as part of your off the job training throughout your apprenticeship. Most aspects of your training will be delivered on site by the employer, where you will gain all the skills, knowledge and experience to assist you in this role. Your duties will vary from day to day, and throughout your on site learning process you will work closely with experienced members of staff.

You will have regular visits from your designated assessor, who will help you and monitor your progress throughout your apprenticeship programme.

Requirements

Essential qualifications

GCSE in:

  • English (grade 4)
  • Maths (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Customer care skills
  • Administrative skills
  • Logical
  • Team working

About this employer

At AMS Group, they specialise in lift maintenance, repair, and emergency callout of all vertical transport systems — including passenger lifts, goods lifts, escalators, and stairlifts. They also install and service fire protection and security systems, helping keep your building accessible/compliant.

After this apprenticeship

A full-time job may be offered to the right candidate on completion of their apprenticeship for either an administrator or should the candidate wish they can do further training.

Ask a question

The contact for this apprenticeship is:

SKILLS TO GROUP LIMITED

The reference code for this apprenticeship is VAC2000036811.

Apply now

Closes on Friday 31 July 2026