Personal Assistant Apprentice

COMMISCEO PRIMARY CARE SOLUTIONS

SOUTHEND ON SEA (SS2 6BB)

Closes in 16 days (Tuesday 30 June 2026 at 11:59pm)

Posted on 12 June 2026

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Summary

Join our busy and friendly healthcare team as a Personal Assistant Apprentice. You will gain hands-on experience supporting senior managers with administration, diary management, communications and organisation, while working towards a recognised qualification in a supportive and rewarding environment.

Wage

£15,600 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Minimum wage rates (opens in new tab)

Training course
Business administrator (level 3)
Hours
Monday - Friday, 09.30 - 17.30

37 hours 30 minutes a week

Start date

Monday 6 July 2026

Duration

1 year 6 months

Positions available

2

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Manage and maintain diaries, schedules and appointments for senior managers and directors
  • Arrange meetings, prepare agendas, take minutes and distribute actions
  • Draft, format and proofread letters, reports, presentations and other documents
  • Handle incoming telephone calls, emails and correspondence professionally
  • Maintain accurate electronic and paper records in line with organisational procedures
  • Organise meetings, training sessions and events, including booking venues and resources
  • Support the preparation of reports, spreadsheets and management information
  • Liaise with internal teams, external organisations and stakeholders
  • Learn to use a range of digital systems, databases and office software
  • Prioritise workloads and assist with administrative projects as required
  • Ensure confidential information is handled appropriately and securely
  • Provide general administrative support to assist with the smooth running of the organisation

Where you'll work

SUITE 7
SKYLINE PLAZA
45 VICTORIA AVENUE
SOUTHEND ON SEA
SS2 6BB

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

THELIGHTBULB LTD

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

  • Training will primarily take place at our main office in Southend, where the apprentice will receive on-the-job training and support from experienced managers and colleagues
  • The apprentice will also have the opportunity to attend meetings and gain practical experience at other company locations, including occasional travel to Basildon
  • In addition to workplace learning, the apprentice will complete their apprenticeship training through their training provider
  • Dedicated training time will be provided in line with apprenticeship requirements, including regular coaching, reviews and skills development activities throughout the programme

Requirements

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Problem solving skills
  • Administrative skills
  • Number skills
  • Logical
  • Team working
  • Initiative
  • Patience

Other requirements

• Successful applicants will be required to undergo an enhanced Disclosure and Barring Service (DBS) check.

• Applicants must maintain confidentiality and handle sensitive information appropriately.

• The role is based primarily at our Southend office, with occasional travel to other company locations, including Basildon, therefore applicants should be able to travel to these locations when required.

• Applicants should be comfortable working in a busy healthcare organisation and interacting with a range of healthcare professionals, staff and external stakeholders.

• Attendance, punctuality and a professional approach are essential for this role.

About this employer

COMMISCEO PRIMARY CARE SOLUTIONS is a healthcare organisation providing a range of primary care and urgent care services across Essex. We are committed to delivering safe, effective and compassionate care while supporting the health and wellbeing of the communities we serve.

Our teams work across GP surgeries, urgent treatment centres and community healthcare settings, supporting thousands of patients each year. We pride ourselves on creating a supportive and inclusive workplace where staff are encouraged to develop their skills, contribute ideas and progress their careers.

As an apprentice with COMMISCEO PRIMARY CARE SOLUTIONS, you will become part of a professional and dedicated team, gaining valuable experience within a growing healthcare organisation while making a real difference to patient care and service delivery.

http://www.commisceopcs.co.uk (opens in new tab)

After this apprenticeship

  • On successful completion of the apprenticeship, there may be an opportunity to progress into a permanent administrative or personal assistant role within the organisation
  • The skills and experience gained will also provide a strong foundation for future careers in business administration, office management, executive support, operations management, healthcare administration, or further higher-level apprenticeships and professional qualifications

Ask a question

The contact for this apprenticeship is:

COMMISCEO PRIMARY CARE SOLUTIONS

Danielle Morris

danielle.morris10@nhs.net

01702 742102

The reference code for this apprenticeship is VAC2000036799.

Apply now

Closes in 16 days (Tuesday 30 June 2026 at 11:59pm)