Vehicle Sales Trainee Apprentice

COMMERCIAL SERVICES (BIRMINGHAM) LIMITED

Tyburn Road (B24 9RX)

Closes in 20 days (Thursday 2 July 2026)

Posted on 12 June 2026


Summary

Birmingham Van Centre is offering an exciting opportunity for a motivated individual to join our team as a Vehicle Sales Apprentice. Working alongside experienced professionals at one of Birmingham's leading commercial vehicle dealerships, you will gain valuable hands-on experience while developing the skills and knowledge needed for a successful career.

Wage

£15,600 a year

Minimum wage rates (opens in new tab)

The company will review pay at milestones throughout the apprenticeship programme.

Training course
Sales executive (level 4)
Hours
9am to 5p.m Monday to Friday (full-time)

37 hours 30 minutes a week

Start date

Monday 6 July 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Responsibilities will include:

  • Learn the fundamentals of vehicle sales and customer service
  • Assist customers with enquiries and help them find the right vehicle solutions
  • Develop product knowledge of our commercial vehicle range
  • Support the sales team with showroom and administrative activities
  • Build relationships with customers and maintain high service standards
  • Work towards achieving sales targets and personal development goals
  • General administrative duties

Where you'll work

Tyburn Road
B24 9RX

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

THE NVQ TRAINING CENTRE LIMITED

Training course

Sales executive (level 4)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Sales planning and preparation: Set effective targets using sales forecasts. Prioritise customers and activities to grow account value and maximise return-on-investment in line with your organisation’s strategy. Formulate or refine customer plans and objectives. Create efficient territory plans where appropriate.
  • Customer engagement: Effectively communicate and interpret customer information exchanged through written, verbal and non-verbal communication. Develop a customer engagement style that effectively opens sales conversations, builds rapport, enhances customer relationships, and adapts to different customer’s social preferences.
  • Customer needs analysis: Be highly skilled at effective questioning and active listening techniques to understand the customer’s needs, guide the sales conversation appropriately, create mutual understanding, and build trust and affinity with customers.
  • Propose and present solutions: Develop sales proposals and deliver them using a presentation style and technique appropriate for your customer. Present relevant products and/or services, explain features and their advantages, and clearly articulate the value and benefit of the solution for the specific customer. Use and adapt a range of techniques to draw-out and overcome common sales objections.
  • Negotiate: Research the customer’s likely desired outcomes and negotiating stance. Develop responses to likely objections. Identify your own organisation’s needs, such as minimum price and acceptable terms. Negotiate or trade variables effectively.
  • Closing Sales: Be attuned to verbal and non-verbal buying-signals andmove to close at an appropriate point in sales conversations. Develop ethical techniques to close sales and confirm customers’ purchase agreement.
  • Gathering Intelligence: Collect, analyse and interpret market intelligence and share it appropriately and effectively within your organisation.
  • Time Management: Use and adapt appropriate tools and techniques to prioritise and manage your time effectively.
  • Collaboration and team work: Contribute effectively within a team environment. Work collaboratively with both internal and external stakeholders. Manage communications with the cross-functional team in relation to the effective delivery of your sales, such as finance and service delivery. Support continual business improvement by sharing best practice with sales team colleagues and assist the marketing team to develop new marketing collateral.
  • Customer experience management: Deliver a positive customer experience. Manage customer enquiries and issues effectively. Take proactive action to prevent and minimise customer concerns and complaints. Handle all customer interactions professionally to the customer’s satisfaction.
  • Digital skills: Effectively use digital tools to conduct research and target customers in line with the overall sales strategy. Able to deliver presentations and meetings using digital communication. Complete accurate records and process sales in accordance with your organisation’s policies, procedures and digital CRM systems.

Training schedule

Sales Executive Level 4.

Teaching and learning the skills, knowledge and behaviours to be a competent Sales Executive.

Requirements

Essential qualifications

GCSE in:

  • Maths (grade 4)
  • English (grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Administrative skills
  • Attention to detail
  • Communication skills
  • Customer care skills
  • Driving License
  • Flexible
  • Initiative
  • IT skills
  • Number skills
  • Organisation skills
  • Patience
  • Presentation skills
  • Resiliance
  • Sales Skills

Other requirements

Have you checked suitability of the location, hours, pay and duration before applying?

About this employer

We are a family-owned business and have been van specialists since the day we first opened our doors back in 2001 and we take great pride in providing new and used vans to the self-employed and business users of all sizes, types and backgrounds across the UK.

https://www.birminghamvancentre.co.uk/ (opens in new tab)

After this apprenticeship

The Sales Apprenticeship offers promising future prospects, including:

  • Long-term career opportunities within the company, providing stability and growth
  • Potential for career advancement and promotion in the sales and administration field

Ask a question

The contact for this apprenticeship is:

THE NVQ TRAINING CENTRE LIMITED

Rachel Hood

info@justapply.co.uk

0845-223 5020

The reference code for this apprenticeship is VAC2000036780.

Apply now

Closes in 20 days (Thursday 2 July 2026)

After signing in, you’ll apply for this apprenticeship on the company's website.