Marketing Engagement Assistant Apprenticeship

NORTH EAST CHAMBER OF COMMERCE,TRADE & INDUSTRY

DURHAM (DH1 5TS)

Closes in 28 days (Thursday 16 July 2026 at 11:59pm)

Posted on 18 June 2026

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Summary

The marketing engagement assistant will support the comms and marketing team in delivering a range of marketing, communications, digital engagement and event activities. 

Wage

£18,000 a year

Minimum wage rates (opens in new tab)

Training course
Multi-channel marketer (level 3)
Hours
Monday- Friday Shifts to be confirmed

35 hours a week

Start date

Tuesday 1 September 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Working closely with colleagues across the organisation, the apprentice will gain hands-on experience in content creation, social media management, marketing campaigns, website updates and stakeholder engagement. The role also includes supporting the promotion and delivery of events, helping to raise awareness of the organisation’s products, services and membership offering. This apprenticeship provides the opportunity to develop practical skills and knowledge in marketing, communications and customer engagement within a professional environment.

PURPOSE OF ROLE

You’ll be part of the comms and marketing team working closely with departments across the business to:

  • Support marketing, comms, PR and events operations
  • Increase our presences on social media, increasing followers and engagement
  • Ensure consistent messaging and brand across all points of engagement

KEY TASKS

  • Creatively support the development, planning and delivery of:
    • Marketing and comms campaigns and plans, across various platforms
    • Content creation; social media activity, graphics, videos and written content
    • Marketing and sales activity
    • Promoting membership, products and services
  • Champion social media utilisation, usage, and best practice; including supporting colleagues and managing our social networks, with a focus on LinkedIn
  • Lead social media platform management including:
    • Responding to comments, messages and enquiries
    • Engaging existing and new followers and accounts
    • Managing ad-hoc content requests from internal and external stakeholders
    • Identifying trends, technologies and ways of working
  • Support day-to-day management of website content and enquiries.
  • Alongside delivering all marketing and promotional activity for our prominent events programme, you’ll be supporting the delivery of some events, including, but not limited to:
    • Preparation and administrative support
    • On-the-day event support and delivery
    • Post-event engagement including social media and email follow-up

Where you'll work

AYKLEY HEADS BUSINESS PARK
AYKLEY HEADS
DURHAM
DH1 5TS

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

GATESHEAD COLLEGE

Training course

Multi-channel marketer (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Develop or interpret briefs for external or internal stakeholders and measure delivery in-line with the specification and agreed timelines
  • Plan and coordinate a marketing activity using marketing tactics to acquire and retain one or more customer segments using available resources.
  • Contribute to the generation of innovative and creative approaches across video, images, and other formats, both online and offline, to support campaign development.
  • Use research/survey software to gather audience insight and/or evaluation to support the project.
  • Use copywriting techniques to write persuasive text/copy to meet a communications objective ensuring it is in-line with organisational brand guidelines.
  • Build and implement multi-channel campaigns across a variety of platforms, either offline or digital media.
  • Proofread marketing copy ensuring it is accurate, persuasive and is on brand.
  • Use software to design and create marketing assets to meet the technical specification.
  • Contribute to the research of external suppliers to support recommendations and procurement of marketing goods and services.
  • Organise offline and digital assets ensuring they are co-ordinated and legally compliant.
  • Use a content management system to publish text, images, and video/animated content.
  • Create and maintain spreadsheets to support marketing activities such as project/budget planning and organisation of marketing assets.
  • Use technology and software packages to support day to day activities, e.g., stakeholder communications, development of briefs, data analysis, report writing, presentations and project management.
  • Identify and use data and technologies to achieve marketing objectives.
  • Monitor and amend campaigns to meet budget requirements including time and monetary costs.
  • Review campaigns regularly to ensure effectiveness, to optimise the results.
  • Measure and evaluate campaign delivery to identify areas for improvement.
  • Use data analysis tools to record, interpret and analyse customer or campaign data.
  • Develop or interpret briefs for external or internal stakeholders and measure delivery in-line with the specification and agreed timelines
  • Plan and coordinate a marketing activity using marketing tactics to acquire and retain one or more customer segments using available resources.
  • Contribute to the generation of innovative and creative approaches across video, images, and other formats, both online and offline, to support campaign development.
  • Use research/survey software to gather audience insight and/or evaluation to support the project.
  • Use copywriting techniques to write persuasive text/copy to meet a communications objective ensuring it is in-line with organisational brand guidelines.
  • Build and implement multi-channel campaigns across a variety of platforms, either offline or digital media.
  • Proofread marketing copy ensuring it is accurate, persuasive and is on brand.
  • Use software to design and create marketing assets to meet the technical specification.
  • Contribute to the research of external suppliers to support recommendations and procurement of marketing goods and services.
  • Organise offline and digital assets ensuring they are co-ordinated and legally compliant.
  • Use a content management system to publish text, images, and video/animated content.
  • Create and maintain spreadsheets to support marketing activities such as project/budget planning and organisation of marketing assets.
  • Use technology and software packages to support day to day activities, e.g., stakeholder communications, development of briefs, data analysis, report writing, presentations and project management.
  • Identify and use data and technologies to achieve marketing objectives.
  • Monitor and amend campaigns to meet budget requirements including time and monetary costs.
  • Review campaigns regularly to ensure effectiveness, to optimise the results.
  • Measure and evaluate campaign delivery to identify areas for improvement.
  • Use data analysis tools to record, interpret and analyse customer or campaign data.

Training schedule

This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Essential qualifications

GCSE in:

  • Any other 3 subjects (grade C/grade 4)
  • Maths (grade C/grade 4)

Desirable qualifications

GCSE in:

Maths (grade C/grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Presentation skills
  • Creative
  • Experience of marketing
  • Content creation experience
  • Social media familiarity
  • Multitasking skills
  • Eye for design and aesthetics
  • Ability to work flexibly

Other requirements

  • Full time use of a vehicle and a full UK driving license

About this employer

We are the North East’s largest and most influential business membership network, supporting, connecting and representing organisations of every size and sector. Our members sit at the heart of building a thriving economy and making the region the best place to live and work. Since 1815, we have been a trusted business community, owned by and accountable to our members. We exist to deliver real value: helping businesses save costs, access practical services and trade internationally; connecting them through one of the region’s leading events and awards programmes; and representing them as the collective, multi-sector voice of North East business. Through the British Chambers of Commerce network, spanning 51 accredited UK Chambers and access to more than 75 global markets, North East businesses are well connected, well represented and heard both nationally and internationally

https://www.necc.co.uk/ (opens in new tab)

Company benefits

25 days holiday per year, increasing by 1 day per year up to 30 days.

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

  • Future potential marketing roles

Ask a question

The contact for this apprenticeship is:

GATESHEAD COLLEGE

apprenticeships@gateshead.ac.uk

01914902418

The reference code for this apprenticeship is VAC2000036395.

Apply now

Closes in 28 days (Thursday 16 July 2026 at 11:59pm)