Business Admin Apprentice

N S A (U K) LTD

TYNE & WEAR (NE34 9PN)

Closes in 7 days (Wednesday 24 June 2026 at 11:59pm)

Posted on 17 June 2026

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Summary

Frequently working to deadlines within a busy office environment. Working as a team with other members of the department to ensure smooth running, customer satisfaction and assisting with various tasks.

• Wage:

  £14,560 to £23,132.20, depending on your age

  National Minimum Wage

  Minimum wage rates (opens in new tab)

• Training course: Business administrator (level 3)
• Hours: 35 hours per week (8-4:30 on Monday to Friday, one half day either Monday or Tuesday every week).

  35 hours a week

• Start date:

  Monday 13 July 2026

• Duration:

  2 years

• Positions available:

  1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

• Handling all aspects of documentation.
• Downloading SAD information from EVL.
• Raising customs entries.
• Regularly liaising with customers and agents overseas, ensuring all documentation is raised and submitted to all relevant parties within the necessary time constraints.
• Support data inputting requirements into in-house programmes and databases accurately and efficiently.
• Using Masterfile information to send shipping Instructions with cargo details to the shipping lines.

Where you'll work

TYNE CAR TERMINAL
JARROW SLAKE
TYNE DOCK SOUTH SHIELDS
TYNE & WEAR
NE34 9PN

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

GATESHEAD COLLEGE

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Essential qualifications

GCSE in:

• English (grade C/grade 4)
• Maths (grade C/grade 4)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Time management
• Eager to learn
• Work under pressure
• Multitasking

Other requirements

Driving licence preferred but not essential.

About this employer

NSA UK LTD. offers a dynamic work environment at the Port of Tyne, where drivers play a crucial role in the movement of vehicles across various vessels. With a strong emphasis on safety and teamwork, employees benefit from comprehensive training, personal protective equipment, and the opportunity to work flexible shifts that cater to their lifestyle. This role not only provides valuable experience in a fast-paced setting but also fosters growth within a supportive team dedicated to meeting the needs of shipping lines.

https://nsauk.ltd/ (opens in new tab)

After this apprenticeship

Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).

Possible future business admin roles.

Ask a question

The contact for this apprenticeship is:

GATESHEAD COLLEGE

apprenticeships@gateshead.ac.uk

01914902418

The reference code for this apprenticeship is VAC2000036382.

Apply now

Closes in 7 days (Wednesday 24 June 2026 at 11:59pm)