Business Administrator Apprentice
SIMIAN RISK MANAGEMENT LIMITED
Leyton (E11 4DD)
Closes in 22 days (Friday 10 July 2026 at 11:59pm)
Posted on 18 June 2026
Contents
Summary
The Business Support Administrator will provide general administrative support business-wide to ensure the smooth operation of the business. This includes, but is not limited to, the course opening, evidencing, and closing, including certification processing.
- Wage
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£14,976 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
Minimum wage rates (opens in new tab)
It can be increased in the second year.
- Training course
- Business administrator (level 3)
- Hours
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Monday to Friday 9am to 5pm, shifts, may work evenings and weekends.
36 hours a week
- Start date
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Wednesday 30 September 2026
- Duration
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1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Answering general phone queries from customers, learners, and possible future business.
- Ensuring evidence checks are completed prior to a learner attending a course.
- Monitoring our 'bookings' inbox to reply to any queries that may be raised.
- Organising the relevant material for upcoming training courses.
- Ensuring the building remains presentable, and updated documentation is on display.
- Ensuring stock checks are completed each month, and we have the relevant materials needed for operational business functions.
- To manage and plan working time productively and efficiently.
- Processing of certification after a training course has taken place.
- Completing internal system checks to ensure courses remain compliant.
- Engage and communicate with employers and customers to maintain and increase customer satisfaction.
- This document does not define the entirety of your duties and as part of a small team, you will be expected to undertake any other duties as may reasonably be expected within the scope and skill of the post and as required by management.
Where you'll work
The London Academy of Sustainable Construction.
Hollydown Way
Leyton
E11 4DD
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
WALTHAM FOREST COLLEGE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
- You will train 1 day a week at Waltham Forest College as a day release
- 707 Forest Road, Walthamstow E17 4JB
More training information
Waltham Forest College has been rated ‘Outstanding’ by Ofsted following its most recent inspection and has distinguished itself as one of only a small number of General Further Education Colleges across the country to achieve the prestigious ‘Outstanding’ rating.
The college has also been recognised as a Sunday Times Best Place to Work, making us one of only two further education colleges in the UK and the only one in London to receive this honour.
Ranked in the top 5% of GFE colleges nationally for student achievement, Waltham Forest College continues to be an aspirational destination for learners. With state-of-the-art industry-standard facilities, a dedicated and expert teaching team, and a strong network of employer partnerships, the college ensures students are future-ready and equipped for success.
Requirements
Essential qualifications
GCSE in:
- English (grade 4)
- Maths (grade 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
About this employer
The UK’s leading construction and scaffolding safety specialists
Established in 2005 by a team of industry experts with unsurpassed knowledge, expertise and experience, SIMIAN has rapidly grown to become one of the UK’s leading training and consultancy organisations.
With a strong background and reputation in scaffolding, SIMIAN now provides support services across a multitude of industrial sectors to businesses of all shapes and sizes, from those that are owner-operated to those operating on a multinational basis.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
Senior/ Admin support.
Ask a question
The contact for this apprenticeship is:
WALTHAM FOREST COLLEGE
Ayesha Biamba
ayesha.biamba@waltham.ac.uk
02085018389
The reference code for this apprenticeship is VAC2000036328.
Apply now
Closes in 22 days (Friday 10 July 2026 at 11:59pm)