Resourcing Assistant Apprentice

East Kent College

Kent (CT10 1PN)

Closes in 10 days (Saturday 20 June 2026 at 11:59pm)

Posted on 10 June 2026

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Summary

EKC Group have an exciting new position within their resourcing team. The Role will involve the administration of the end-to-end recruitment activity of all staff joining EKC Group. 

Wage

£21,447 a year

Minimum wage rates (opens in new tab)

  • Wage between £21,447 - £24,102 depending on age. 
  • Wage to increase after one year on program
  • Annual leave 

Training course
HR support (level 3)
Hours
Monday - Friday 8:30am - 5pm - Flexible options.

37 hours a week

Start date

Wednesday 1 July 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Proofreading adverts on the Applicant Tracking System (ATS) and assisting with the management of adverts placed on other external jobs boards as required.
  • Managing the candidate progression throughout the recruitment process via the applicant tracking system.
  • Providing support to arrange telephone, video and face-to-face interviews and setting up events via the ATS.
  • Corresponding with candidates, speculative application queries and external agencies.
  • Checking and actioning queries and requests via the Recruitment Email inbox.
  • Providing comprehensive administration support to the team.
  • Maintain the job description and advert templates to ensure brand consistency and awareness.
  • Ensuring new starter paperwork is accurately and efficiently issued to all new recruits.
  • Accountable for the preparation of all new HR employee files, ensuring the accurate export of all new starter data and documents into the HR system.
  • Responsible for the recruitment administration and onboarding process, including all pre-employment checks (as per Keeping Children Safe in Education), personal detail collation and other details that may be required for the onboarding compliance process from point of offer to first day.
  • To uphold data accuracy and reliability of all data stored on the applicant tracking system to enable the prompt and accurate generation of management information.
  • Support with the coordination and facilitation of assessment days as required.
  • Ensure a strong focus on exemplar customer service and the building of effective relationships with recruiting managers, applicants and internal stakeholders.
  • Assist in the Investigation of and help resolve queries and complaints received from recruiting managers, applicants and other stakeholders for the recruitment process, escalating to the Resourcing Partner where required.
  • Work collaboratively with all people teams to support a seamless
    candidate journey.
  • Manage your own workload to ensure all activity meets agreed key performance indicator (KPI) targets.
  • Guide and support recruiting managers to ensure timely actions are taken and escalate where appropriate.

Where you'll work

Ramsgate Road
Broadstairs
Kent
CT10 1PN

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

EKC GROUP

Training course

HR support (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.
  • Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.
  • Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.
  • Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.
  • Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.
  • Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.
  • Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.

Training schedule

  • Weekly college session 
  • Support from the trainer

Requirements

Essential qualifications

GCSE in:

  • English (grade 4/C)
  • Maths (grade 4/C)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • Attention to detail
  • Organisation skills
  • Customer care skills
  • Administrative skills
  • Team working

Other requirements

  • Passing a Disclosure and Barring Service (DBS) check

About this employer

If you're thinking about working with East Kent Colleges Group, we want you to understand what drives us. So, read on to find out why we're passionate about delivering outstanding outcomes for the communities we serve...

EKC Group is one of the largest further education providers in the South East, with more than 1,600 staff delivering education to 13,000 students. We are relentless in our drive to deliver an inspirational education experience for young people and adults across our family of six colleges, an alternative provision, and business unit for training adults and apprentices.

At the heart of everything we do is community, which is critical for us as one of the largest employers in East Kent. As an education provider, we're committed to ensuring the very best for students who choose to study with us, as well as providing opportunities for those who need them most.

https://jobs.ekcgroup.ac.uk/who-are-we.aspx (opens in new tab)

Disability Confident

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

  • Potential full-time position

Ask a question

The contact for this apprenticeship is:

EKC GROUP

Hope Smith

hope.smith@eastkent.ac.uk

01227811315

The reference code for this apprenticeship is VAC2000036264.

Apply now

Closes in 10 days (Saturday 20 June 2026 at 11:59pm)