Office Administrator- Business Administration Apprentice
SMART GAS TRAINING & ASSESSMENT CENTRE LIMITED
Balme Road (BD19 4EW)
Closes in 20 days (Tuesday 30 June 2026)
Posted on 10 June 2026
Contents
Summary
At Smart Energy Training, part of Realise Training Group, we deliver high-quality training and apprenticeships across gas, electrical, plumbing, and renewable sectors– and we’re growing fast. We are looking for a motivated Business Administration Apprentice to support the day-to-day running of our office. Great benefits and award winning training.
- Wage
-
£20,000 a year
- Training course
- Business administrator (level 3)
- Hours
-
39 hours a week
Monday- Friday
Shifts to be confirmed
39 hours a week
- Start date
-
Monday 6 July 2026
- Duration
-
1 year 3 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Joining us as an apprentice means becoming part of a supportive team where you'll gain real responsibility, develop valuable skills, and build a strong foundation for your future career.
The role will provide hands-on experience across administration, customer service, and compliance support, while working towards a recognised business administration qualification.
Key Duties & Responsibilities:
- Providing administrative support to the training centre and wider business
- Managing learner records, documents, and electronic filing systems
- Supporting the processing of learner portfolios and assessment paperwork
- Responding to emails, telephone enquiries, and learner queries
- Preparing course materials, learner packs, and training resources
- Assisting with course bookings and learner communications
- Maintaining spreadsheets, trackers, and internal databases
- Supporting the scheduling of courses, assessments, and learner activities
- Processing documentation for awarding organisations and certification bodies
- Assisting with purchasing, stationery orders, and general office administration
- Supporting the wider team with day-to-day operational activities
- Learning how to use industry systems and software including learner management systems
The Benefits
- 25 days holiday plus public and bank holidays
- Purchase scheme for up to 5 additional days annual leave
- Birthday and Christmas Eve off
- Flexible working
- Health Shield scheme
- Life insurance
- Enhanced maternity, paternity and adoption pay
- Sick pay
- Bereavement leave
- Employee Assistance Programme
- £1,000 Employee referral bonus scheme
Where you'll work
Brookhouse Training Centre
Brookhouse Mill
Balme Road
BD19 4EW
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
REALISE LEARNING AND EMPLOYMENT LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Your full role and responsibilities will be set out by your employer. They will provide you with all of the on-the-job training you need to up-skill in your role, and your 20% off-the-job learning will be incorporated as part of your working day.
You will be working towards the Business Administrator Level 3 apprenticeship standard, which includes:
- Knowledge, Skills and Behaviours
- Business Administrator Level 3 Apprenticeship Standar
- Functional skills in maths and English if required
This will be delivered by your dedicated training provider, Realise.
Requirements
Desirable qualifications
GCSE in:
- English Language (grade 4)
- Mathematics (grade 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Administrative skills
- Analytical Skills
- Attention to detail
- Communication Skills
- Friendly
- IT skills
- Logical
- Maths and English
- Organisation skills
- Physical fitness
- Presentation skills
- Team working
- time keeping
Other requirements
- DBS required
About this employer
Smart Energy Training is growing rapidly, with ambitious plans to expand our training provision, launch new sites, and support more learners and employers across the UK.
Joining us as an apprentice means becoming part of a supportive team where you'll gain real responsibility, develop valuable skills, and build a strong foundation for your future career.
After this apprenticeship
This apprenticeship will provide a grounding in business administration within a compliance-focused consultancy. On completion, there may be opportunities to progress into roles such as Office Administrator, Compliance Coordinator, or Client Account Support.
Ask a question
The contact for this apprenticeship is:
REALISE LEARNING AND EMPLOYMENT LIMITED
Mashud Rana
jobenquiries@justapply.co.uk
0333 444 3973
The reference code for this apprenticeship is VAC2000036164.
Apply now
Closes in 20 days (Tuesday 30 June 2026)
After signing in, you’ll apply for this apprenticeship on the company's website.