Business Administration Apprentice REF - 14958

WOODSCAPE LTD

LANCS (BB1 2QJ)

Closes on Thursday 10 September 2026

Posted on 12 June 2026


Summary

Woodscape in Blackburn are recruiting for a Business Administration Apprentice. The successful candidate will complete a level 3 Business Administration Apprenticeship over the duration of 18 months.

Training course
Business administrator (level 3)
Hours
Monday-Friday, 8:45am-5:15pm, 30 minutes lunch (unpaid).

40 hours a week

Start date

Thursday 17 September 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Provide general administrative duties across departments
  • Manage emails, correspondence and documentation
  • Organise and maintain filing systems (digital and paper-based)
  • Schedule meetings, appointments and internal communications
  • Act as a first point of contact for incoming calls and enquiries
  • Support communication with customers, suppliers and internal teams
  • Assist in handling customer queries in a professional and timely manner
  • Support data entry, record keeping and processes
  • Assist in preparing documents such as reports, presentations and quotations
  • Help maintain accurate records within company systems (e.g. CRM, ERP)
  • Assist with procurement and supplier coordination where required
  • Support continuous improvement and identify opportunities to improve efficiency and organisation

Where you'll work

1 SETT END ROAD WEST
SHADSWORTH BUSINESS PARK
BLACKBURN
LANCS
BB1 2QJ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

NORTH LANCS. TRAINING GROUP C.I.C.

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

  • Functional Skills
  • Work-Based Learning
  • Business Administration Apprenticeship Level 3

Requirements

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Organisation skills
  • Punctual

Other requirements

  • Ideally has their own transport (means to travel to work)
  • Ideally has had some exposure to Microsoft Office packages
  • Having had exposure to CRM systems would be advantageous

(But not are essential).

About this employer

From our base in Blackburn, Woodscape has meticulously manufactured premium, sustainable hardwood street furniture for projects across the UK for decades.

You’ve likely encountered our in-house crafted work: relaxing on a custom-designed hardwood park bench with backrest, navigating pathways guided by durable oak timber bollards for pedestrian safety, or seeking shelter under our bespoke hardwood bus stop shelters with integrated seating.

We specialize in creating high-quality, long-lasting timber street furniture and structures that seamlessly integrate into their environment, becoming a natural and enduring part of the community. We manufacture commercial hardwood planters for urban landscaping projects, and also supply replacement hardwood timber slats for park benches.

Discover the benefits of our bespoke outdoor furniture designs and standard product ranges, expertly manufactured to elevate your project with the natural beauty and longevity of premium hardwood.

Even if you haven’t known our name, you’ve experienced Woodscapes quality, and our commitment to creating accessible street furniture for public spaces. And if you don’t see a design that perfectly fits your vision, we pride ourselves on creating design-led furniture pieces and bringing your unique project to life.

After this apprenticeship

Progression onto full-time employment.

Ask a question

The contact for this apprenticeship is:

NORTH LANCS. TRAINING GROUP C.I.C.

Recruitment

recruitment@nltg.co.uk

01254395355

The reference code for this apprenticeship is VAC2000036064.

Apply now

Closes on Thursday 10 September 2026

After signing in, you’ll apply for this apprenticeship on the company's website.