Business Administrator Apprentice

Ginger Nut Training

Essex (CO1 2PQ)

Closes on Friday 24 July 2026

Posted on 10 June 2026

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Contents

Summary

We have an exciting opportunity for an outstanding Business Administrator Apprentice to join our growing administration team at our head office.

As part of this role, you will complete the Level 3 Business Administrator Apprenticeship, designed to build your skills in communication, organisation, IT, and business operations.

Wage

£14,560 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Minimum wage rates (opens in new tab)

Pay increases in line with age and apprenticeship year, in accordance with government guidelines

Training course
Business administrator (level 3)
Hours
Monday to Friday, 9.00am to 5.00pm.

35 hours a week

Start date

Tuesday 15 September 2026

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Role Summary:

The Business Administrator Apprentice plays a key supporting role across administration, enrolment, learner support and client engagement activities. The role provides hands-on experience within a professional apprenticeship training environment, supporting learners, employers and internal teams. Alongside day-to-day responsibilities, the post holder will complete the Level 3 Business Administrator Apprenticeship, developing practical skills and knowledge to support progression into a permanent administrative role.

Apprenticeship & Development:

  • Completion of the Level 3 Business Administrator Apprenticeship Standard
  • Dedicated off‑the‑job training time provided weekly
  • Ongoing support from a qualified tutor and internal team
  • Opportunity to gain real-world experience across multiple business functions.

Key Responsibilities - without limitation, this role may include the following duties: 

Administrative Coordination & Systems:

  • Use and update internal and external systems to ensure compliance
  • Support back-office coordination activities, including learner administration, pipeline tracking, and webinar or meeting scheduling
  • Assist with internal audits, quality assurance checks and general administrative processes
  • Maintain accurate data across systems and contribute to reporting where required

Learner & Employer Support:

  • Provide a professional and supportive service to learners and employers throughout their apprenticeship journey
  • Support the onboarding process, including documentation, eligibility checks and initial learner guidance (where required)
  • Respond to enquiries and support requests from learners, employers and tutors via phone, email and video conferencing
  • Maintain accurate learner and employer records in line with compliance requirements

Data, Reporting & Quality:

  • Support the creation of internal management reports and apprentice progress reports
  • Ensure data accuracy and consistency across systems
  • Contribute to maintaining audit‑ready documentation and records

Communication & Team Collaboration:

  • Communicate effectively with all internal teams
  • Participate in team meetings and contribute to continuous improvement activity
  • Support or contribute to meetings using Microsoft Teams or similar platforms

Client Engagement Administration (where required):

  • Support the Client Engagement team with administrative tasks, including lead tracking and onboarding activity
  • Maintain accurate employer and opportunity data within internal systems
  • Upload apprenticeship vacancies and respond to initial learner enquiries
  • Support events or promotional activities where appropriate

Where you'll work

37 Queen Street
Colchester
Essex
CO1 2PQ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

GINGER NUT MEDIA LIMITED

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

This training schedule has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

More training information

Professional Development:

  • Shadow experienced administrators to develop practical skills
  • Take part in regular training, feedback and development sessions
  • Build knowledge of apprenticeship processes & and funding compliance standards
  • Develop confidence, independence and professionalism within a business environment

Requirements

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Problem solving skills
  • Logical
  • Team working
  • Creative
  • Initiative

Other requirements

This post is subject to the satisfactory completion of a DBS check.

Guaranteed interview for Care-Experienced Applicants.

As part of our commitment to inclusive recruitment, we guarantee an interview to any applicant who:

Identifies as care-experienced (e.g. has been in foster care, residential care, kinship care, or under a local authority’s care), and meets all the essential criteria for the role.

About this employer

Ginger Nut Training is an independent training provider of apprenticeships and trains people at businesses across the country at companies like The Department for Education, The National Theatre, Amex, Amazon, Colchester Hospital, Essex County Council and more.

https://gingernuttraining.co.uk/ (opens in new tab)

Company benefits

  • Referral programme
  • Annual leave
  • Gym membership
  • Company pension
  • Paid volunteer time
  • Casual dress
  • EAP and health & wellbeing programme
  • Company events

After this apprenticeship

Progression Opportunities:

Progression into permanent roles will be reviewed at approximately the 12‑month stage, subject to performance and business needs. Potential progression routes include:

 

  • Delivery Support Administrator
  • Enrolment & Onboarding Administrator
  • Client Engagement Administrator

Where a permanent role is not available, Ginger Nut Training will provide support with job searching and applications, interview preparation & career guidance and progression support.

Ask a question

The contact for this apprenticeship is:

GINGER NUT MEDIA LIMITED

The reference code for this apprenticeship is VAC2000036043.

Apply now

Closes on Friday 24 July 2026

After signing in, you’ll apply for this apprenticeship on the company's website.