Apprentice Business Administrator - Community Projects
Sovereign Network Group
Basingstoke (RG21 4FA)
Closes in 13 days (Tuesday 23 June 2026)
Posted on 9 June 2026
Contents
Summary
As an apprentice, you will attend college while working in a SNG office, developing the skills required to become a qualified member of the workforce. You will work alongside highly skilled mentors who will support and reinforce your learning. Our support roles play a vital part in the efficient day-to-day running of business operations.
- Wage
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£15,680 a year
Minimum wage rates (opens in new tab)
This will increase after your first year with us.
- Training course
- Business administrator (level 3)
- Hours
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Monday to Thursday, 9.00am - 5.00pm.
Friday 9.00am - 4.30pm.
37 hours a week
- Start date
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Monday 7 September 2026
- Duration
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2 years
- Positions available
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1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
In this role, you’ll support the Community Foundation to deliver services and projects that benefit our customers and local communities.
You’ll rotate across three areas to gain a wide range of experience:
- Employment, Skills and Inclusion
- Community Investment and Partnerships
- Fundraising and Social Value
Where you'll work
Sovereign House
Basingstoke
RG21 4FA
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
WEST BERKSHIRE TRAINING CONSORTIUM
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Requirements
Desirable qualifications
GCSE in:
- English (grade 4)
- Maths (grade 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Team working
- Initiative
About this employer
SNG (Sovereign Network Group) is one of the largest housing associations in England.
Our purpose is to provide good, affordable homes that are the foundation for a better life - and our vision is thriving communities, over generations. We provide over 85,000 homes and invest in communities across London, the South East, South West and East of England, as well as aiming to create thousands of new affordable homes every year.
Everything we earn, we reinvest so that our customers - now and in the future - have a sustainable home in a thriving community.
https://www.sng.org.uk/careers/early-careers (opens in new tab)
Company benefits
- 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
- Wellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP service
Disability Confident
A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.
You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.
After this apprenticeship
- To gain the skills and experience to start your career in communities
- Community Housing Administrator / Project Support Officer
- Senior Administrator or Community Project Coordinator
- Housing Officer / Community Engagement Officer
- Specialist roles in tenancy support, resident engagement, safeguarding, or project delivery
- Progression to Community Housing Manager, Partnership Manager, or Level 4 leadership qualifications
Ask a question
The contact for this apprenticeship is:
WEST BERKSHIRE TRAINING CONSORTIUM
careers@sng.org.uk
The reference code for this apprenticeship is VAC2000036042.
Apply now
Closes in 13 days (Tuesday 23 June 2026)
After signing in, you’ll apply for this apprenticeship on the company's website.