Administration Assistant Apprentice

BROUGHTON HALL CATHOLIC HIGH SCHOOL

LIVERPOOL (L12 9HJ)

Closes in 14 days (Thursday 25 June 2026 at 11:59pm)

Posted on 10 June 2026

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Summary

A fantastic opportunity to begin your career in Business Administration. Working as the first point of contact for greeting visitors, telephone calls and providing information to parents and pupils, you will work closely with the School Office Manager to provide a broad range of clerical and administrative duties.  

• Wage:

  £14,560 to £23,132.20, depending on your age

  National Minimum Wage

  Minimum wage rates (opens in new tab)

• Training course: Business administrator (level 3)
• Hours: 35 hours Monday to Friday, 8.30am to 4pm, term time only. Attendance at Inset days in mandatory.

  35 hours a week

• Start date:

  Monday 13 July 2026

• Duration:

  1 year 6 months

• Positions available:

  1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

You will provide administrative support for pupils, teachers and the whole school.

Reception Duties:  

• Welcoming, receiving, signing in and dealing with and directing staff, pupils, parents, school governors, school visitors and other stakeholders as appropriate.
• Managing the staff, pupil, parents and visitor school entry system ensuring fully in line with school policy and expectations including producing and issuing visitor badges.
• Operating the school’s main telephone, transferring calls, or taking and delivering messages as appropriate.
• Managing the school’s main inbox, replying, forwarding messages and making appointments for staff as appropriate.
• Managing the school’s public noticeboard, adding and removing content as appropriate. 
   
  Administrative Support:
• Receiving and sorting incoming mail for delivery to appropriate staff.
• Recording, franking/ stamping and posting outgoing mail
• Routine word processing, as and when required.
• Assisting with the administration of Statutory Free School Meals and other local and global school meals schemes.
• Assisting with the maintenance of the school's confidential computerised database of information (Management Information System: SIMS) on pupils and producing reports as required.
• Assisting in the maintenance of the school’s filing and archiving systems.
• General clerical and administrative tasks such as photocopying, printing, faxing, laminating etc. 
   
  Safeguarding:
• To have due regard for safeguarding and promoting the welfare of children and young people and to follow the child protection procedures adopted by Broughton Hall Catholic High School as outlined in the school’s Child Protection Policy.
• To assist the Office Manager in enforcing the school vetting procedure, obtaining visitors’ vetting details e.g. DBS certificate, Photographic ID etc. for the Single Central Record. 
  To assist staff in the day-to-day implementation of the school Visitor Policy.
• To carry out designated school fire evacuation role and adhere to fire evacuation procedure in the event of a fire and during a fire drill.
• To adhere to the school Health and Safety Policy and Lockdown Procedures. 
   
  Supporting School: 
• To play a full part in the life of the school community, to support and contribute to its Catholic mission and ethos and to encourage and ensure staff and students follow this example.
• To foster links between home and school.
• To contact parents regarding absence and attendance.
• To attend relevant in-service training.
• Actively promote, comply and adhere to all school policies 
  Demonstrate willingness to support new initiatives within the school.
• To respect the confidential nature of the work being undertaken and any knowledge about individual student's personal and educational circumstances.
• Participate fully in training, learning development and the school’s performance management system for support staff. 
   

Where you'll work

YEW TREE LANE
LIVERPOOL
L12 9HJ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

RIVERSIDE COLLEGE

Training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Training schedule

• Business Administration, Level 3
• Riverside College, Widnes - Fortnightly attendance

Requirements

Essential qualifications

GCSE in:

4 GCSE's including Maths and English (grade Grades 9-4 (A-C))

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Customer care skills
• Problem solving skills
• Administrative skills
• Number skills
• Team working
• Initiative
• Non judgemental

Other requirements

Broughton Hall Catholic High School is committed to safeguarding and promoting the welfare of children and young people. This role is therefore subject to an enhanced DBS check.

We reserve the right to close this opportunity after 1 week if we have received enough applications, and therefore recommend you make an application as soon as possible, rather than waiting until the planned closing date as we cannot guarantee the vacancy will remain open for the whole time planned. 

If you are applying with qualifications other than those listed in the entry requirements (GCSE's), please make sure you have obtained official evidence of equivalency from UK ENIC before the application closing date. Please note, if you are shortlisted for the post we cannot progress your application any further without you providing evidence of this. 

About this employer

Broughton Hall Catholic High School is a school in Liverpool, which teaches Year 7 to 13 pupils. 

After this apprenticeship

There may be opportunities to apply for internal positions if these arise following the apprenticeship.

Ask a question

The contact for this apprenticeship is:

RIVERSIDE COLLEGE

Joanna Smith

joanna.smith@riversidecollege.ac.uk

01512572800

The reference code for this apprenticeship is VAC2000036025.

Apply now

Closes in 14 days (Thursday 25 June 2026 at 11:59pm)